Life and travel
Last checked : 14/09/2018

Consumer contracts and guarantees

UK decision to invoke Article 50 of the TEU: More information

As of 30 March 2019, all EU law will cease to apply to the UK, unless a ratified withdrawal agreement establishes another date, or the European Council and the UK decide unanimously to extend the two-year negotiation period. For more information about the legal repercussions for businesses:

When you sign contracts with consumers, you need to respect EU and national fairness and transparency requirements, and make sure your contracts don't include unfair terms. Find out how to ensure your business is consumer law ready.

Check your after-sale responsibilities for consumer contracts and obligations to your customers, such as the 14-day cooling-off period when selling online, off-premises or at a distance. Read about the legal guarantees and warranties in each EU country.

In some cases, you may be considered liable for defective products that you sell. Make sure you know to report a product you sell if you think it may be defective. You can also search for unsafe products in the RAPEX database.

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