FAQs - Rights for travellers with disabilities or reduced mobility
Can I take my wheelchair or crutches with me onboard an aircraft?
YES - You can take up to two personal-assistance devices on board with you, free of charge, (e.g. a wheelchair and a pair of crutches ) provided that there is sufficient space on board the aircraft and that their carriage is not prohibited by the rules on transporting dangerous goods. This may be the case for some electric wheelchairs because of the type of battery they use.
I am disabled and will need assistance when flying from Dublin to Frankfurt. Must I present a medical certificate to obtain free assistance at the airport and on board?
NO - You cannot be required to present a medical certificate to obtain free assistance at the airport and on board. However, in some limited cases the airline may request additional information to support your request.
I am an older person and anticipate that I will need assistance at the airport when I travel to Paris from Rome. Should I contact the airline in advance to ask for this?
YES - You should tell the air carrier at least 48 hours prior to your departure to ensure that appropriate assistance is available for you.
I am a wheelchair user. Are rail transport companies obliged to provide information on the accessibility of their services?
YES - Rail companies, ticket vendors and tour operators must make information on access to rail transport services, access to passenger coaches and facilities on board easily available.