Updated : 23/09/2014
If you have booked a car online, by phone or mail order in the EU, you do not automatically have the right to cancel and claim a refund, although the car hire company's terms and conditions may allow it.
Car hire is not covered by EU rules entitling you to a 14-day "cooling off" period when you order goods and services online, by phone or mail order.
Leasing - a long-term rental with the option of buying the car at the end of the contract - may be difficult if you plan to move to another country with the leased car.
Leasers may also be reluctant to agree to your registering the car in another EU country.
If you are planning to rent and drive a car in another EU country, you will also need to check that your driving licence is valid there.Help and advice
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In this case, the 27 EU member states + Iceland, Liechtenstein and Norway