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FAQs - Travel


EU nationals

  • I'm Portuguese and am going to Cyprus this summer for holidays. Can I use my driving licence as an ID document at the border?

    NO - A driving licence isn't a travel document. You'll need a valid national identity card or passport.

Non-EU family members

  • I'm Swedish. My husband is from Peru and needs an entry visa to travel to EU countries. We want to travel to Slovakia. Does he have to pay for a visa?

    NO - He does not, family members of EU nationals can get their entry visas free of charge.

Travellers with reduced mobility

  • Can I take my wheelchair or crutches with me onboard an aircraft?

    YES - You can take up to two personal-assistance devices with you (e.g. a wheelchair and a pair of crutches ) .

Rail passenger rights

  • My train was 45 minutes late. That seems quite a lot for a short journey of less than 3 hours. Am I entitled to any money back?

    NO - For you to be entitled to compensation, the delay must be at least one hour.

Air passenger rights

  • A European airline recently lost my baggage. I complained to the airline, but am not fully satisfied with their reaction. Can I complain to someone else?

    YES - For a cross-border flight, you can contact your country's European Consumer Centre. For a domestic flight, contact a national consumer centre in your country.

Air security

  • I'm not sure which cosmetics are classed as liquids. Can I take cosmetics into the cabin at all?

    YES - As long as the item is not larger than 100 ml. Anything bigger will have to go in your hold luggage. Note that creams and gels are classed as liquids.

Pets

  • Is my guinea pig covered by the EU pet passport?

    NO - It isn't. The EU pet passport is only for dogs, cats and ferrets. If you've other pets, national legislation will apply.

Animals or plants

  • Do I need a permit to travel with a chimaera birdwing (butterfly) between EU countries?

    YES - The movement of endangered animal species - including the chimaera birdwing - is strictly controlled. If you want to travel with this species, you need a certificate. To find out if what you want to bring back needs a permit, you should check the EU wildlife trade reference database. You can also contact the national CITES authority in your country to know if the species you want to travel with needs a certificate.

Meat, dairy and other animal products

  • I've been on holiday to France, and now I'm going back to Finland. Can I take cheese with me?

    YES - You're allowed to carry any product of animal origin when travelling from one EU country to another.

    [NB: Some restrictions may apply in case of localised animal-disease outbreaks. Ask the relevant veterinary authorities about temporary restrictions.]

Alcohol, tobacco, cash

  • I've been on holiday to Spain, where I bought 800 cigarettes to take back to France with me. Is that allowed?

    YES - You may take up to 800 cigarettes into France from other EU countries, without any customs formalities. But if you wanted to take 1 000, for example, you would need a special document from the French customs authorities.

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