Your Europe Advice is an EU advice service for the public, currently provided by the legal experts from the European Citizen Action Service (ECAS) operating under contract with the European Commission. It consists of a team of lawyers who cover all EU official languages and are familiar both with EU law and national laws in all EU countries.
Cooperation between Your Europe Advice and SOLVIT
Your Europe Advice works closely with SOLVIT, a problem-solving network that deals with problems between individuals or companies and the authorities in another country, in cases where there is a possible misapplication of EU law.
If, after examining your request for advice, we think you may need further help in solving a problem with the national administration in question, we will transfer your case from Your Europe Advice to SOLVIT and inform you accordingly.
Advice and information in response to individual enquiries addressed to Your Europe Advice are provided by independent legal experts under contract with ECAS.
They make every effort to ensure the information and advice they provide is accurate, but do not accept any responsibility or liability for any errors, inaccuracies or omissions.
The European Commission acts as a facilitator of this service and accepts no responsibility or liability with regard to the information or advice provided by this service.
The advice provided by the service does not necessarily reflect the opinion of the European Commission’s various departments and does not bind the European Commission.
When you submit an enquiry, you are requested to provide personal information. This information is treated according to the policy described in our privacy statement.
The documents below give details of how Your Europe Advice operates. Please note that prior to 1 September 2010, Your Europe Advice operated under the name "Citizens' Signpost Service" (CSS):
Feedback reports on submitted questions