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FAQs - Expenses and reimbursements: planned medical treatment abroad

I suffer from a rare disease, and treatment for it is not available in my home country. It is not even covered by my national social security system. Will my health insurer cover my operation in another EU country? Open Close

The cost of your treatment abroad is only covered if the national social security system in the country where you are insured covers it. If it doesn't, your national health insurance body is not obliged to authorise treatment abroad or to reimburse the costs (although, of course, it may choose to do so).
Contact your national authorities to find out what options are available to you. Some help might also be available to you in your own country via the European reference networks – virtual, voluntary cross-border networks, bringing together highly specialised healthcare providers across Europe to help diagnose and treat patients suffering from rare or low prevalence complex diseases that require highly specialised healthcare and a concentration of knowledge and resources.

I would like to schedule a medical procedure at a private clinic in another EU country. Will I be able to apply for reimbursement when I get back home? Open Close

YES - As long as the medical treatment you undergo is included in your national social security system. You should be aware that your costs will be reimbursed at the rate your home country applies for this type of treatment. This means that you will be reimbursed up to the amount the same treatment would have cost in the public system in your home country.
In some cases, you may be required to apply for prior authorisation, so make sure you check with your insurer or National Contact Point. Again, your application must be granted if your wait for treatment at home is too long.

Are all my costs covered when I get treatment abroad? For example, is my transport and accommodation paid for? Open Close

Your national health insurance body is only obliged to cover costs relating to your medical treatment in the EU country where you were treated, such as for hospital care, the cost of medical treatment, and unavoidable accommodation and meals in the hospital.
However, if you have received a prior authorisation and the rules of the country where you are insured cover other costs – such as travel from your home to the place of treatment or the expenses of the person accompanying you – then your national health insurance body cannot refuse to reimburse those costs simply because you were treated in another EU country. You have the same rights as if the medical treatment had been given in the EU country where you are insured.
To find out which costs can be reimbursed in your case, contact your national health insurance body.

If I go ahead and get my treatment before I get authorisation, will I still be reimbursed? Open Close

In some situations, yes. For example, if your first request for authorisation was rejected, but you were given authorisation later, your national health insurance body should reimburse the amount that would normally have been reimbursed if your authorisation had been confirmed at the outset.
As another example, if you went ahead and got the treatment abroad before awaiting the outcome of a legal appeal against a refusal for authorisation, you should also be reimbursed if the appeal is successful.
You should also be reimbursed if you were not able to wait for the decision on your application for prior authorisation, for reasons relating your state of health or to the need to receive urgent treatment.

Can I be refused cover because treatment in another country is more expensive than in the country where I am insured? Open Close

NO. Your national health insurance body cannot refuse to cover your treatment purely on the grounds of cost. 

I need an operation but there's a waiting list for this procedure in my country. Is this allowed? Can I go and get my operation in another EU country so I don't have to wait? Open Close

Waiting lists are not against EU law. As long as you fulfill the conditions needed to get the treatment abroad (the treatment is covered by your health insurance and can’t be provided to you within a medically justifiable time limit), your health insurance body can't refuse you authorisation for treatment, even if you're already on a waiting list for the operation in your home country.

What can I do if my request for authorisation is refused? Open Close

You should be able to appeal under national law. If you think your EU rights on planned medical treatment abroad have not been respected by a national authority, you can contact SOLVIT for assistance.

See main information on this topic

EU legislation

Last checked: 03/07/2023
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