Contacts nationaux - Royaume-Uni

Consommateurs

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Règlement des litiges de consommation

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Action en justice pour les consommateurs

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Règlement informel des litiges pour les consommateurs

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Procédures extrajudiciaires pour les consommateurs

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Fourniture d'énergie

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Accès et utilisation de services énergétiques

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Plaintes et règlement des litiges

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Contrats et consommation d'énergie

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Produits et services financiers

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Comptes bancaires dans l'UE

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Prêts et crédits à la consommation

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Paiements, virements et chèques

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Produits d'assurance

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Prêts immobiliers

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Financial Ombudsman Service
Exchange Tower
UK-E14 9SR London

Website
Tel.: +44 20 79 64 10 00
E-mail: complaint.info@financial-ombudsman.org.uk

Internet et télécommunications

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Itinérance dans l'UE

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Services de télécommunication

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Shopping: vos droits

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Informations sur les contrats

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Garanties et retours

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Prix et paiements

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Expédition et livraison

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

TVA – Taxe sur la valeur ajoutée

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Traitement inéquitable

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Pratiques commerciales déloyales

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Clauses contractuelles abusives

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Pratiques tarifaires déloyales

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
UK-EC4Y 8JX London

Website
Tel.: +44 84 54 04 05 06
E-mail: enquiries@oft.gsi.gov.uk

Centre for Effective Dispute Resolution/IDRS
70 Fleet Street
UK-EC4Y 1EU London

Website
Tel.: +44 20 75 20 38 00
E-mail: applications@cedr.com

Éducation & jeunesse

Reconnaissance universitaire et centre d’information

The National Recognition Information Centre for the United Kingdom (UK NARIC)
Oriel House, Oriel Road
UK-GL50 1XP Cheltenham, Gloucestershire

Website
Tel.: +44 87 09 90 40 88
Fax: +44 12 42 25 86 11
E-mail: info@naric.org.uk

Programmes d’échanges de l’UE

UK National Agency ECOTEC (Leonardo da Vinci, Grundtvig, Study visits)
28-34 Albert Street
UK-B4 7UD Birmingham

Website
Tel.: +44 84 51 99 29 29
Fax: +44 12 16 16 37 79
E-mail: llp@ecotec.com

Établissements d’enseignement nationaux

Department for Children, Schools and Families
Sanctuary Buildings
Great Smith Street
UK-SW1P 3BT London

Website
Tel.: 0870 00 02 28 8
E-mail: info@dcsf.gsi.gov.uk

Programmes d’échanges de l’UE

British Council (Comenius)
10 Spring Gardens
UK-SW1A 2BN London

Website
Tel.: +44 01 61 95 77 75 5
Fax: +44 20 73 89 44 26
E-mail: comenius@britishcouncil.org

Volontariat

Connect Youth
The British Council

10 Spring Gardens
UK-SW1 2BN London 

Website
Tel.: +44 20 73 89 40 30
Fax: +44 20 73 89 40 33
E-mail: connectyouth.enquiries@britishcouncil.org

Famille

Enfants

Adoption

Adoption

Department for Education
Department for Children, Schools and Families

Castle View House, East Lane
UK-WA7 2GJ Runcorn, Cheshire

Website
Tel.: 0870 00 02 28 8
E-mail: info@dcsf.gsi.gov.uk

Enlèvement d'enfants

Enlèvement d'enfant

Ministry of Justice
102 Petty France
UK-SW1H 9AJ London

Website
E-mail: general.queries@justice.gsi.gov.uk

Couples

Divorce et séparation légale

Divorce et séparation

Ministry of Justice
102 Petty France
UK-SW1H 9AJ London

Website
E-mail: general.queries@justice.gsi.gov.uk

Mariage

Mariage et autres formes de partenariat

General Register Office
PO Box 2
UK-PR8 2JD Southport

Website
Tel.: +44 84 56 03 77 88
E-mail: certificate.services@ips.gsi.gov.uk

Unions civiles et partenariats enregistrés

Mariage et autres formes de partenariat

General Register Office
PO Box 2
UK-PR8 2JD Southport

Website
Tel.: +44 84 56 03 77 88
E-mail: certificate.services@ips.gsi.gov.uk

Couples non mariés

Mariage et autres formes de partenariat

General Register Office
PO Box 2
UK-PR8 2JD Southport

Website
Tel.: +44 84 56 03 77 88
E-mail: certificate.services@ips.gsi.gov.uk

Santé

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Obtenir des médicaments sur ordonnance à l'étranger

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Ordonnances à l'étranger: coûts et remboursements

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Présenter une ordonnance à l'étranger

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Soins médicaux programmés à l'étranger

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Dépenses et remboursements: soins programmés à l'étranger

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Programmer des soins médicaux à l'étranger

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Points d'information: soins programmés à l'étranger

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Soins de santé non programmés

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Aller chez le médecin/à l'hôpital à l'étranger

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Couverture médicale lors de séjours temporaires

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Soins de santé non programmés: paiement et remboursement

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Vivre à l'étranger

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Votre couverture médicale

National Health Service (NHS)

Website

Department of Health
39 Victoria Street
UK-SW1H 0EU London

Contact form
Website

Tel.: +44 20 72 10 48 50

Department for Work and Pensions
Tyneview Park, Whitley Road
UK-NE98 1BA Newcastle upon Tyne

Website
Tel.: +44 19 12 18 77 77
E-mail: TVP-IPC-Customer-Care@thepensionservice.gsi.gov.uk

Formalités de séjour

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Documents et formalités

Séjour permanent (plus de 5 ans) pour les citoyens de l'UE

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Séjour permanent (> 5 ans) pour les membres de la famille n'ayant pas la citoyenneté européenne

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Enregistrer les membres de sa famille citoyens de l'UE dans un autre pays de l'UE

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Enregistrer les membres de sa famille n'ayant pas la citoyenneté européenne dans un autre pays de l'UE

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

S'enregistrer à l'étranger

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Déclarer sa présence en cas de séjour inférieur à 3 mois

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Élections à l'étranger

Élections européennes

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Élections municipales

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Élections dans son pays d'origine

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Droit de séjour pour les familles

Partenaires civils et enregistrés

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Demandeurs d'emploi – Membres de la famille

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Proches

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Votre conjoint et vos enfants ressortissants de l'UE

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Votre conjoint et vos enfants non ressortissants de l'UE

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Parents

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Droits de séjour

Demandeurs d'emploi – Droits de séjour

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Droits de séjour des retraités

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Étudiants – Droits de séjour

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Travailleurs – Droits de séjour

Formalités de séjour

UK Visas and Immigration
EU, EEA and Commonwealth


Website
Tel.: +44 15 16 72 56 26

Voyager

Services répressifs nationaux

Passenger Complaints Unit
Civil Aviation Authority

CAA House
45-59 Kingsway
UK-WC2B 6TE London


Tel.: +44 20 74 53 68 88
Fax: +44 20 72 40 70 71
E-mail: passengercomplaints@caa.co.uk

Carte européenne de stationnement pour personnes handicapées

Blue Badge helpline


Tel.: +44 30 02 00 78 18 (NI)
Tel.: +44 84 44 63 02 13 (England)
Tel.: +44 84 44 63 02 14 (Scotland)
Tel.: +44 84 44 63 02 15 (Wales)
E-mail: blue.badge@dft.gsi.gov.uk (England)
E-mail: blue.badge@scotland.gsi.gov.uk (Scotland)
E-mail: blue.badge@wales.gsi.gov.uk (Wales)
E-mail: bluebadges@drdni.gov.uk (NI)

HM revenues & customs
Crownhill Court, Tailyour Road
UK-PL6 5BZ Plymouth

Website
Tel.: +44 84 50 10 90 00

Ministère des affaires étrangères

British Foreign and Commonwealth Office
King Charles Street
UK-SW1A 2AH London

Website
Tel.: +44 20 70 08 15 00

Conduire à l'étranger

Validité de l'assurance automobile à l'étranger

Organisme d’indemnisation

Motor Insurers' Bureau
6-12 Linford Wood House
Capital Drive, Linford Wood
UK-MK14 6XT Milton Keynes

Website
Tel.: +44 87 02 41 67 32
E-mail: greencard@mib.org.uk

Permis de conduire et assurance automobile

Organisme d’indemnisation

Motor Insurers' Bureau
6-12 Linford Wood House
Capital Drive, Linford Wood
UK-MK14 6XT Milton Keynes

Website
Tel.: +44 87 02 41 67 32
E-mail: greencard@mib.org.uk

Permis de conduire

Driver and Vehicle Licensing Agency

Website
Contact details

Perte, vol et remplacement du permis de conduire

Permis de conduire

Driver and Vehicle Licensing Agency

Website
Contact details

Transport et handicap

Carte européenne de stationnement pour personnes handicapées

Carte européenne de stationnement pour personnes handicapées

Blue Badge helpline


Tel.: +44 30 02 00 78 18 (NI)
Tel.: +44 84 44 63 02 13 (England)
Tel.: +44 84 44 63 02 14 (Scotland)
Tel.: +44 84 44 63 02 15 (Wales)
E-mail: blue.badge@dft.gsi.gov.uk (England)
E-mail: blue.badge@scotland.gsi.gov.uk (Scotland)
E-mail: blue.badge@wales.gsi.gov.uk (Wales)
E-mail: bluebadges@drdni.gov.uk (NI)

Véhicules

Voitures

Achat et leasing d'une voiture

European Consumer Centre UK 
Sylvan Court 1, Sylvan Way
Southfields Business Park, Basildon
UK-SS15 6TH Essex

Website
Tel.: +44 12 68 88 66 90
E-mail: eccs@tsi.org.uk

Voitures de société

Permis de conduire

Driver and Vehicle Licensing Agency

Website
Contact details

Permis de conduire

Transport, Traffic and Technical Services - Gibraltar
Driver & Vehicle Licensing Department

Eastern Beach Road
Gibraltar

Website
Tel.: +350 20 05 16 03
E-mail: driverinfo@gibraltar.gov.gi
E-mail: vehicledata@gibraltar.gov.gi

Permis de conduire

Permis de conduire

Driver and Vehicle Licensing Agency

Website
Contact details

Permis de conduire

Transport, Traffic and Technical Services - Gibraltar
Driver & Vehicle Licensing Department

Eastern Beach Road
Gibraltar

Website
Tel.: +350 20 05 16 03
E-mail: driverinfo@gibraltar.gov.gi
E-mail: vehicledata@gibraltar.gov.gi

Reconnaissance et validité du permis de conduire

Permis de conduire

Driver and Vehicle Licensing Agency

Website
Contact details

Permis de conduire

Transport, Traffic and Technical Services - Gibraltar
Driver & Vehicle Licensing Department

Eastern Beach Road
Gibraltar

Website
Tel.: +350 20 05 16 03
E-mail: driverinfo@gibraltar.gov.gi
E-mail: vehicledata@gibraltar.gov.gi

Renouvellement et échange du permis de conduire

Permis de conduire

Driver and Vehicle Licensing Agency

Website
Contact details

Permis de conduire

Transport, Traffic and Technical Services - Gibraltar
Driver & Vehicle Licensing Department

Eastern Beach Road
Gibraltar

Website
Tel.: +350 20 05 16 03
E-mail: driverinfo@gibraltar.gov.gi
E-mail: vehicledata@gibraltar.gov.gi

Obtenir un permis de conduire dans l'UE

Permis de conduire

Driver and Vehicle Licensing Agency

Website
Contact details

Assurances

Organisme d’indemnisation

Motor Insurers' Bureau
6-12 Linford Wood House
Capital Drive, Linford Wood
UK-MK14 6XT Milton Keynes

Website
Tel.: +44 87 02 41 67 32
E-mail: greencard@mib.org.uk

Centre d'information

Motor Insurers' Bureau
6-12 Linford Wood House
Capital Drive, Linford Wood
UK-MK14 6XT Milton Keynes

Website
Tel.: +44 87 02 41 67 32
E-mail: greencard@mib.org.uk

Assurance automobile à l'étranger

Organisme d’indemnisation

Motor Insurers' Bureau
6-12 Linford Wood House
Capital Drive, Linford Wood
UK-MK14 6XT Milton Keynes

Website
Tel.: +44 87 02 41 67 32
E-mail: greencard@mib.org.uk

Validité de l'assurance automobile dans l'UE

Organisme d’indemnisation

Motor Insurers' Bureau
6-12 Linford Wood House
Capital Drive, Linford Wood
UK-MK14 6XT Milton Keynes

Website
Tel.: +44 87 02 41 67 32
E-mail: greencard@mib.org.uk

Immatriculation

Immatriculation

Driver and Vehicle Licensing Agency

Website
Contact details

Immatriculation – Formalités et documents

Permis de conduire

Driver and Vehicle Licensing Agency

Website
Contact details

Permis de conduire

Transport, Traffic and Technical Services - Gibraltar
Driver & Vehicle Licensing Department

Eastern Beach Road
Gibraltar

Website
Tel.: +350 20 05 16 03
E-mail: driverinfo@gibraltar.gov.gi
E-mail: vehicledata@gibraltar.gov.gi

Faire immatriculer sa voiture dans un autre pays de l'UE

Permis de conduire

Driver and Vehicle Licensing Agency

Website
Contact details

Permis de conduire

Transport, Traffic and Technical Services - Gibraltar
Driver & Vehicle Licensing Department

Eastern Beach Road
Gibraltar

Website
Tel.: +350 20 05 16 03
E-mail: driverinfo@gibraltar.gov.gi
E-mail: vehicledata@gibraltar.gov.gi

Travail et retraite

Posted Workers National Liaison Office
Department for Business, Energy & Industrial Strategy

1 Victoria Street
UK-SW1H 0ET London

Website
Tel.: +44 20 72 15 50 00
E-mail: postedworkers.enquiries@beis.gsi.gov.uk

International Pension Centre
The Pension Service 11
Mail Handling Site A
UK-WV98 1LW Wolverhampton

Contact form
Website

Tel.: +44 19 12 18 77 77

Department for Work and Pensions
Caxton House
Tothill Street
UK-SW1H 9DA London

Website
Tel.: +44 17 12 38 30 00

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Trouver un emploi à l'étranger

Accès aux emplois du secteur public

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Si vous ne trouvez pas de travail

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Transfert des allocations de chômage

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Prendre sa retraite à l'étranger

Pensions d'État à l'étranger

International Pension Centre
The Pension Service 11
Mail Handling Site A
UK-WV98 1LW Wolverhampton

Contact form
Website

Tel.: +44 19 12 18 77 77

Department for Work and Pensions
Caxton House
Tothill Street
UK-SW1H 9DA London

Website
Tel.: +44 17 12 38 30 00

Pensions complémentaires à l'étranger

International Pension Centre
The Pension Service 11
Mail Handling Site A
UK-WV98 1LW Wolverhampton

Contact form
Website

Tel.: +44 19 12 18 77 77

Department for Work and Pensions
Caxton House
Tothill Street
UK-SW1H 9DA London

Website
Tel.: +44 17 12 38 30 00

Chômage et allocations

Pensions de survie/de réversion et allocations de décès

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Couverture sociale à l'étranger

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Régimes de sécurité sociale dans l'UE

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Perdre son emploi à l'étranger

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Formulaires de sécurité sociale

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Travailler à l'étranger

Travailleurs détachés

Posted Workers National Liaison Office
Department for Business, Energy & Industrial Strategy

1 Victoria Street
UK-SW1H 0ET London

Website
Tel.: +44 20 72 15 50 00
E-mail: postedworkers.enquiries@beis.gsi.gov.uk

Fonctionnaires à l'étranger

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Travailleurs frontaliers

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Égalité de traitement

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Permis de travail

Jobcentre Plus

Website
Tel.: +44 84 56 06 02 34
Tel.: 0800 05 56 68 8

Choisir un pays

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