National contacts - Bulgaria

Consumers

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
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Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Consumer dispute resolution

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Formal legal action for consumers

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Informal dispute resolution for consumers

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Out-of-court procedures for consumers

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Energy supply

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Access to and use of energy services

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Complaints and dispute resolution

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Contracts and energy consumption

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial products and services

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Bank accounts in the EU

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Consumer credits and loans

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Payments, transfers and cheques

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Insurance products

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Mortgage loans

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 40 49 99
Fax:
E-mail: bg_fsc@fsc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Internet and telecoms

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Internet access

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Roaming in the EU

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Telecommunication services

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Shopping: your rights

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Contract information

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Guarantees and returns

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Pricing and payments

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Shipping and delivery

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

VAT – Value Added Tax

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Unfair treatment

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Unfair commercial practices

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Unfair contract terms

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
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Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Unfair pricing

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
Fax:
E-mail: info@kzp.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Education & Youth

Volunteering

Министерство на младежта и спорта, Дирекция "Младежки политики"
Ministry of Youth and Sports, Directorate "Youth Policies"

75 Vasil Levski Blvd
BG-1040 Sofia
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Website
Tel.: +359 29 30 08 36
Fax:
E-mail: question@mpes.governmen.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Academic recognition and information centre

Национален център за информация и документация (НАЦИД)
National Centre for Information and Documentation (NACID)

52a Dr. G.M. Dimitrov Blvd.
BG-1125 Sofia
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Website
Tel.: +359 28 71 38 24
Fax: +359 29 71 31 20
E-mail: nacid@nacid-bg.net
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

EU exchange programmes

Център За Развитие На Човешките Ресурси
Human Resource Development Centre

15 Graf Ignatiev Street, 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 15 50 10
Fax: +359 29 15 50 49
E-mail: hrdc@hrdc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

National education bodies

Министерство на образованието и науката
Ministry of Education and Science

2A Knjaz Dondukov Bld.
BG-1000 Sofia
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Website
Tel.: +359 29 21 77 99
Fax: +359 29 88 24 85
E-mail: press_mon@mon.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Volunteering

Volunteering

Министерство на младежта и спорта, Дирекция "Младежки политики"
Ministry of Youth and Sports, Directorate "Youth Policies"

75 Vasil Levski Blvd
BG-1040 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 30 08 36
Fax:
E-mail: question@mpes.governmen.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

National education bodies

Министерство на образованието и науката
Ministry of Education and Science

2A Knjaz Dondukov Bld.
BG-1000 Sofia
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Website
Tel.: +359 29 21 77 99
Fax: +359 29 88 24 85
E-mail: press_mon@mon.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Family

Family benefits

Министерство на труда и социалната политика
Агенция за социално подпомагане
Ministry of Labour and Social Policy
Agency for Social Assistance  

2 Triaditza Str.
BG-1051 Sofia
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Website
Tel.: +359 28 11 96 07
Fax:
E-mail: ok@asp.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Divorce and separation

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia
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Website
Tel.: +359 29 23 75 55
Fax:
E-mail: priemna@justice.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Family benefits

Министерство на труда и социалната политика
Ministry of Labour and Social Policy

2 Triaditza Str.
BG-1051 Sofia
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Website
Tel.: +359 28 11 94 43
Fax: +359 29 86 13 18
Fax: +359 29 88 44 05
E-mail: mlsp@mlsp.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Children

Child abduction

Divorce and separation

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 23 75 55
Fax:
E-mail: priemna@justice.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Couples

Divorce and legal separation

Divorce and separation

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia
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Website
Tel.: +359 29 23 75 55
Fax:
E-mail: priemna@justice.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Maintenance obligations - support for family members

Divorce and separation

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia
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Website
Tel.: +359 29 23 75 55
Fax:
E-mail: priemna@justice.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Maintenance

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia
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Website
Tel.: +359 29 23 75 55
Fax:
E-mail: priemna@justice.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Marriage

Child abduction

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia
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Website
Tel.: +359 29 23 75 55
Fax:
E-mail: priemna@justice.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Civil unions and registered partnerships

Child abduction

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 23 75 55
Fax:
E-mail: priemna@justice.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Unmarried couples

Child abduction

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia
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Website
Tel.: +359 29 23 75 55
Fax:
E-mail: priemna@justice.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
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Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
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Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
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Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Getting prescription medicine abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
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Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
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Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
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Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Prescriptions abroad: expenses and reimbursements

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
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Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
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Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
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Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Presenting a prescription abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Planned medical treatment abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Expenses and reimbursements: planned medical treatment abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Organising planned medical treatment abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Information points: planned medical treatment abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Unplanned healthcare

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
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Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Going to a doctor/hospital abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
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Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health cover for temporary stays

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Unplanned healthcare: payments and reimbursements

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
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Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
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Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

When living abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Your health insurance cover

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 65 91 16
Fax:
E-mail: crossbordercare@nhif.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia
$cpToPrint.address3.getData()

Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia
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Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
Fax:
E-mail: press@mh.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Residence formalities

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Documents and formalities

Permanent residence (>5 years) for EU nationals

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Permanent residence (>5 years) for non-EU family members

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Registering EU family members in another EU country

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Registering your non-EU family members in another EU country

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Registering your residence abroad

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Reporting presence for short stays (<3 months)

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Elections abroad

European elections

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Municipal elections

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Home country elections

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Family residence rights

Civil and registered partners

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Jobseeker's family

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Other relatives

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Your EU spouse and children

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Your non-EU spouse and children

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Your parents

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Residence rights

Jobseekers - residence rights

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Pensioners - residence rights

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Students - residence rights

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Workers - residence rights

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia
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Website
Tel.: +359 29 82 50 00
Fax:
E-mail:
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Travel

Foreign ministry

Министерство на външните работи на Република България
Ministry of Foreign Affairs of the Republic of Bulgaria
   

2 Aleksandar Zhendov Str.
BG-1040 Sofia
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Website
Tel.: - general non-visa consular information: +359 29 48 20 05
Tel.: - legalization/verification of documents: +359 28 07 64 23; +359 28 07 64 26
Tel.: - visas: +359 29 48 30 16
Tel.: +359 29 48 29 99
Fax:
E-mail: consular@mfa.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

EU parking card for people with disabilities

Национално сдружение на Общините в Република България
National Association of Municipalities in the Republic of Bulgaria

23 Golash street
BG-1111 Sofia
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Website
Tel.: +359 29 43 44 67
Fax: +359 29 43 44 31
E-mail: namrb@namrb.org
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

EU parking card for people with disabilities

Столична община
Sofia Municipality

33 Moskovska street
BG-1000 Sofia
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Websitebg
Tel.: +359 29 37 72 14
Fax:
E-mail: office_atanasova@sofia.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

National Enforcement Bodies

Министерство на транспорта, информационните технологии и съобщенията
Главна дирекция "Гражданска въздухоплавателна авиация"
Ministry of Transport, Information, Technologies and Communications
Directorate General "Civil Aviation Administration"

9 Dyakon Ignatii Str,
BG-1000 Sofia
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Tel.: +359 29 37 10 47
Fax: +359 29 80 53 37
E-mail: caa@caa.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Taxation and customs body

Национална Агенция "Митници"
National Customs Agency

47 G.S. Rakovski Str.
BG-1202 Sofia
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Website
Tel.: +3592 98 59 42 10
Tel.: +3592 98 59 42 13
Fax:
E-mail: pr@customs.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Driving abroad

Car insurance validity when travelling abroad

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg
E-mail: r.gentcheva@gfund.bg (international claims)
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 81 11 03
Fax:
E-mail: ins@nbbaz.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Driving licence and insurance

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg
E-mail: r.gentcheva@gfund.bg (international claims)
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 81 11 03
Fax:
E-mail: ins@nbbaz.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Driving licence

Министерство на вътрешните работи Дирекция "Български документи за самоличност"
Ministry of the Interior, Directorate for Bulgarian identity documents

48 Maria Louisa Blvd.
BG-1202 Sofia
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Website
Tel.: +359 29 82 39 94
Fax:
E-mail: int.151@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Driving licence loss, theft, replacement when on holiday

Driving licence

Министерство на вътрешните работи Дирекция "Български документи за самоличност"
Ministry of the Interior, Directorate for Bulgarian identity documents

48 Maria Louisa Blvd.
BG-1202 Sofia
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Website
Tel.: +359 29 82 39 94
Fax:
E-mail: int.151@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Passenger rights

Air passenger rights

National Enforcement Bodies

Министерство на транспорта, информационните технологии и съобщенията
Главна дирекция "Гражданска въздухоплавателна авиация"
Ministry of Transport, Information, Technologies and Communications
Directorate General "Civil Aviation Administration"

9 Dyakon Ignatii Str,
BG-1000 Sofia
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Tel.: +359 29 37 10 47
Fax: +359 29 80 53 37
E-mail: caa@caa.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Transport and disability

EU parking card for people with disabilities

EU parking card for people with disabilities

Национално сдружение на Общините в Република България
National Association of Municipalities in the Republic of Bulgaria

23 Golash street
BG-1111 Sofia
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Website
Tel.: +359 29 43 44 67
Fax: +359 29 43 44 31
E-mail: namrb@namrb.org
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

EU parking card for people with disabilities

Столична община
Sofia Municipality

33 Moskovska street
BG-1000 Sofia
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Websitebg
Tel.: +359 29 37 72 14
Fax:
E-mail: office_atanasova@sofia.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Vehicles

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg
E-mail: r.gentcheva@gfund.bg (international claims)
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 81 11 03
Fax:
E-mail: ins@nbbaz.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Driving licence

Министерство на вътрешните работи Дирекция "Български документи за самоличност"
Ministry of the Interior, Directorate for Bulgarian identity documents

48 Maria Louisa Blvd.
BG-1202 Sofia
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Website
Tel.: +359 29 82 39 94
Fax:
E-mail: int.151@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia
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Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cars

Buying and leasing a car

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia
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Website
Tel.: +359 29 86 76 72
Fax:
E-mail: info@ecc.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Company cars

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia
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Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Driving licence

Driving licence

Министерство на вътрешните работи Дирекция "Български документи за самоличност"
Ministry of the Interior, Directorate for Bulgarian identity documents

48 Maria Louisa Blvd.
BG-1202 Sofia
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Website
Tel.: +359 29 82 39 94
Fax:
E-mail: int.151@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Driving licence recognition and validity

Driving licence

Министерство на вътрешните работи Дирекция "Български документи за самоличност"
Ministry of the Interior, Directorate for Bulgarian identity documents

48 Maria Louisa Blvd.
BG-1202 Sofia
$cpToPrint.address3.getData()

Website
Tel.: +359 29 82 39 94
Fax:
E-mail: int.151@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Driving licence renewal and exchange

Driving licence

Министерство на вътрешните работи Дирекция "Български документи за самоличност"
Ministry of the Interior, Directorate for Bulgarian identity documents

48 Maria Louisa Blvd.
BG-1202 Sofia
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Website
Tel.: +359 29 82 39 94
Fax:
E-mail: int.151@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Getting a driving licence in the EU

Driving licence

Министерство на вътрешните работи Дирекция "Български документи за самоличност"
Ministry of the Interior, Directorate for Bulgarian identity documents

48 Maria Louisa Blvd.
BG-1202 Sofia
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Website
Tel.: +359 29 82 39 94
Fax:
E-mail: int.151@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Insurance

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg
E-mail: r.gentcheva@gfund.bg (international claims)
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 81 11 03
Fax:
E-mail: ins@nbbaz.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Car insurance cover abroad

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg
E-mail: r.gentcheva@gfund.bg (international claims)
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 81 11 03
Fax:
E-mail: ins@nbbaz.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Car insurance validity in the EU

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg
E-mail: r.gentcheva@gfund.bg (international claims)
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia
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Website
Tel.: +359 29 81 11 03
Fax:
E-mail: ins@nbbaz.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Registration

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia
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Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Car registration documents and formalities

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia
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Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Car registration in another EU country

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia
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Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Work & Retirement

Pension authorities

Национален осигурителен институт
National Social Security Institute

62-64 Al. Stambolijsky Bul.
BG-1303 Sofia
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Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Liaison office for posted workers

Министерство на труда и социалната политика - Главна Инспекция По Труда
Ministry of Labour and Social Policy - General Labour Inspectorate

3 Kniaz Aleksandar Dondukov blvd.
BG-1000 Sofia
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Website
Tel.: +359 28 10 17 45
Tel.: +359 28 10 17 47
Fax:
E-mail: Daniela.Kadiyska@gli.government.bg
E-mail: Galya.Kabadzhova@gli.government.bg
E-mail: Gergana.Petkova@gli.government.bg
E-mail: Irena.Dimitrova@gli.government.bg
E-mail: secretar-glavensecretar@gli.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Finding a job abroad

Access to jobs in the public sector

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

If you don't find work

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Transferring unemployment benefits

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Retiring abroad

State pensions abroad

Pension authorities

Национален осигурителен институт
National Social Security Institute

62-64 Al. Stambolijsky Bul.
BG-1303 Sofia
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Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Supplementary pensions abroad

Pension authorities

Национален осигурителен институт
National Social Security Institute

62-64 Al. Stambolijsky Bul.
BG-1303 Sofia
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Website
Tel.:
Fax:
E-mail: noi@nssi.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Unemployment & benefits

Survivors’ pensions and death grants

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security cover abroad

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Social security systems in the EU

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Unemployment abroad

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Useful forms for social security rights

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Working abroad

Posted workers

Liaison office for posted workers

Министерство на труда и социалната политика - Главна Инспекция По Труда
Ministry of Labour and Social Policy - General Labour Inspectorate

3 Kniaz Aleksandar Dondukov blvd.
BG-1000 Sofia
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Website
Tel.: +359 28 10 17 45
Tel.: +359 28 10 17 47
Fax:
E-mail: Daniela.Kadiyska@gli.government.bg
E-mail: Galya.Kabadzhova@gli.government.bg
E-mail: Gergana.Petkova@gli.government.bg
E-mail: Irena.Dimitrova@gli.government.bg
E-mail: secretar-glavensecretar@gli.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Civil servants abroad

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Cross-border commuters

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Equal treatment

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

Work permits

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia
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Websitebg
Tel.: +359 29 80 87 19
Fax:
E-mail: az@az.government.bg
PERSONAL CONTACT EMAIL:
PERSONAL CONTACT PHONE:
PERSONAL CONTACT NAME:

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