National contacts - Italy

Consumers

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Consumer dispute resolution

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Formal legal action for consumers

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Informal dispute resolution for consumers

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Out-of-court procedures for consumers

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Energy supply

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Access to and use of energy services

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Complaints and dispute resolution

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Contracts and energy consumption

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Financial products and services

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Bank accounts in the EU

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Consumer credits and loans

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Payments, transfers and cheques

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Insurance products

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Mortgage loans

Financial dispute resolution bodies

Istituto per la Vigilanza sulle Assicurazioni Private e di Interesse Collettivo (ISVAP)
ISVAP - Supervisory body for private insurance

Via del Quirinale 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@isvap.it

Financial dispute resolution bodies

Arbitro per le Controversie Finanziarie (ACF)
Arbitrator for financial disputes (ACF)

Via Giovanni Battista Martini, 3
IT-00198 Roma

Website
Tel.: +39 06 84 77 85 0
E-mail: acf@pec.consob.it
E-mail: info.acf@consob.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Internet and telecoms

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Internet access

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Roaming in the EU

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Telecommunication services

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Shopping

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Contract information

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Guarantees and returns

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Pricing and payments

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Shipping and delivery

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

VAT – Value Added Tax

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Unfair treatment

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Unfair commercial practices

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Unfair contract terms

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Unfair pricing

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Cross border enforcement and cooperation

Ministero dello Sviluppo Economico
Ministry of Economic Development

Via Molise, 2
IT-00187 Roma

Website
Tel.: +39 06 47 05 1
E-mail: segreteria.ministro@sviluppoeconomico.gov.it

Education & Youth

Volunteering

Agenzia Nazionale per i Giovani
Via Sabotino, 4
IT-00195 Roma
Head of the Agency: Paolo Di Caro

Website
Tel.: +39 06 37 59 12 01
Tel.: Head of the Agency: Paolo Di Caro : +39 06 37 59 12 52
Fax: +39 06 32 80 32 04
E-mail: direzione@agenziagiovani.it

EU exchange programmes

Punto nazionale di contatto Erasmus Mundus
National contact point Erasmus Mundus

Viale XXI Aprile, 36
IT-00162 Roma

Website
Tel.: +39 06 86 32 12 81
Fax: +39 06 86 32 28 45
E-mail: info@erasmusmundus.it

EU exchange programmes

Agenzia Nazionale LLP Italia - Programma settoriale Leonardo da Vinci c/o ISFOL
Corso d'Italia, 33
IT-00198 Roma

Website
Tel.: +39 06 44 16 06 1
E-mail: leoprojet@isfol.it

EU exchange programmes

Istituto per lo Sviluppo della Formazione e dell'Orientamento Professionale dei Lavoratori - ISFOL (Leonardo da Vinci)
Institute for the Development of Training and Professional Orientation of Workers (leonardo da Vinci)

Headquarters: Corso d'Italia, 33 - IT-00198 Roma
Villa dei Papi - Via G. Perlingieri ,1 - IT-82100 Benevento

Website it
Tel.: Headquarters: +39 06 85 44 71
Tel.: Office in Benevento: +39 08 24 35 12 32-33 40 73
Fax: +39 06 85 44 73 58
Fax: +39 08 24 31 68 62
E-mail: leoprojet@isfol.it

National education bodies

Ministero dell'Istruzione, dell'Università e della Ricerca (MIUR)
Ministry of Education, University and Research

Piazza J. F. Kennedy, 20 - IT-00144 Roma
Viale Trastevere, 76/a - IT-00153 Roma

Website
Tel.: +39 06 97 72 60 77
Fax: +39 06 97 72 73 51
E-mail: urp@miur.it

Academic recognition and information centre

CIMEA - Centro di Informazione sulla Mobilità e le Equivalenze Accademiche
CIMEA - Information Centre on Academic Mobility and Equivalence

Viale Ventuno Aprile, 36
IT-00162 Roma

Website
Tel.: +39 06 86 32 12 81
Fax: +39 06 86 32 28 45
E-mail: cimea@fondazionerui.it

Family

Family benefits

INPS
Via Ciro il Grande, 21
IT-00144 Roma

Website
Tel.: Toll free number: +803 164

Adoption

Presidenza del Consiglio dei Ministri- Commissione per le Adozioni Internazionali
Presidency of the Council of Ministers - Commission for International Adoptions

Via di Villa Ruffo 6
IT-00196 Rome

Website
Tel.: +39 06 67 79 20 60
Fax: +39 06 67 79 21 65
E-mail: cai.segreteria@pec.governo.it
E-mail: commissioneadozioni.internazionali@governo.it

Marriage and other forms of partnership

Ministero dell'Interno
Ministry of Interior

Piazza del Viminale, 1
IT-00184 Rome

Website
Tel.: +39 64 65 1
E-mail: dipartimentoaffariinternieterritoriali@interno.it
E-mail: liberta.civiliimmigrazione@interno.it
E-mail: segreteriaufficiostampa@interno.it

Children

Family benefits

INPS
Via Ciro il Grande, 21
IT-00144 Roma

Website
Tel.: Toll free number: +803 164

Adoption

Presidenza del Consiglio dei Ministri- Commissione per le Adozioni Internazionali
Presidency of the Council of Ministers - Commission for International Adoptions

Via di Villa Ruffo 6
IT-00196 Rome

Website
Tel.: +39 06 67 79 20 60
Fax: +39 06 67 79 21 65
E-mail: cai.segreteria@pec.governo.it
E-mail: commissioneadozioni.internazionali@governo.it

Adoption

Adoption

Presidenza del Consiglio dei Ministri- Commissione per le Adozioni Internazionali
Presidency of the Council of Ministers - Commission for International Adoptions

Via di Villa Ruffo 6
IT-00196 Rome

Website
Tel.: +39 06 67 79 20 60
Fax: +39 06 67 79 21 65
E-mail: cai.segreteria@pec.governo.it
E-mail: commissioneadozioni.internazionali@governo.it

Child abduction

Child abduction

Ministero della Giustizia
Ministry of Justice

Via Arenula, 70
IT-00186 Rome

Website
Tel.: +39 66 88 51
E-mail: callcenter@giustizia.it
E-mail: PEC: centrocifra.gabinetto@giustiziacert.it

Family benefits

Family benefits

INPS
Via Ciro il Grande, 21
IT-00144 Roma

Website
Tel.: Toll free number: +803 164

Couples

Marriage and other forms of partnership

Ministero dell'Interno
Ministry of Interior

Piazza del Viminale, 1
IT-00184 Rome

Website
Tel.: +39 64 65 1
E-mail: dipartimentoaffariinternieterritoriali@interno.it
E-mail: liberta.civiliimmigrazione@interno.it
E-mail: segreteriaufficiostampa@interno.it

Divorce and legal separation

Divorce and separation

Ministero della Giustizia
Ministry of Justice

Via Arenula, 70
IT-00186 Rome

Website
Tel.: +39 66 88 51
E-mail: callcenter@giustizia.it
E-mail: PEC: centrocifra.gabinetto@giustiziacert.it

Marriage

Marriage and other forms of partnership

Ministero dell'Interno
Ministry of Interior

Piazza del Viminale, 1
IT-00184 Rome

Website
Tel.: +39 64 65 1
E-mail: dipartimentoaffariinternieterritoriali@interno.it
E-mail: liberta.civiliimmigrazione@interno.it
E-mail: segreteriaufficiostampa@interno.it

Civil unions and registered partnerships

Marriage and other forms of partnership

Ministero dell'Interno
Ministry of Interior

Piazza del Viminale, 1
IT-00184 Rome

Website
Tel.: +39 64 65 1
E-mail: dipartimentoaffariinternieterritoriali@interno.it
E-mail: liberta.civiliimmigrazione@interno.it
E-mail: segreteriaufficiostampa@interno.it

Unmarried couples

Marriage and other forms of partnership

Ministero dell'Interno
Ministry of Interior

Piazza del Viminale, 1
IT-00184 Rome

Website
Tel.: +39 64 65 1
E-mail: dipartimentoaffariinternieterritoriali@interno.it
E-mail: liberta.civiliimmigrazione@interno.it
E-mail: segreteriaufficiostampa@interno.it

Health

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Getting prescription medicine abroad

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Prescriptions abroad: expenses and reimbursements

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Presenting a prescription abroad

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Planned medical treatment abroad

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Expenses and reimbursements: planned medical treatment abroad

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Organising planned medical treatment abroad

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Information points: planned medical treatment abroad

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Unplanned healthcare

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Going to a doctor/hospital abroad

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Health cover for temporary stays

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Unplanned healthcare: payments and reimbursements

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

When living abroad

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Your health insurance cover

National contact point for cross-border healthcare

Ministero della Salute
Ministry of Health

Viale Giorgio Ribotta, 5
IT-00144 Roma

Contact
Website

Tel.: +39 06 59 94 1

Health authority

Ministero della Salute
Ministry of Health

Lungotevere Ripa, 1
IT-00153 Roma

Website
Tel.: +39 06 59 94 1

Social security

Istituto nazionale della previdenza sociale — INPS
National Social Security Institute

Via Ciro il Grande, 21
IT-00144 Roma

Website it
Tel.: +39 32 39 15 27
Fax: +39 80 78 45
E-mail: ufficio.stampa@inps.it

Residence formalities

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Documents and formalities

Permanent residence (>5 years) for EU nationals

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Permanent residence (>5 years) for non-EU family members

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Registering EU family members in another EU country

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Registering your non-EU family members in another EU country

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Registering your residence abroad

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Reporting presence for short stays (<3 months)

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Elections abroad

European elections

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Municipal elections

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Home country elections

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Family residence rights

Civil and registered partners

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Jobseeker's family

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Other relatives

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Your EU spouse and children

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Your non-EU spouse and children

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Your parents

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Residence rights

Jobseekers - residence rights

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Pensioners - residence rights

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Students - residence rights

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Workers - residence rights

Residence formalities

Ministero dell'Interno - Dipartimento per la libertà civili e l'immigrazione
Ministry of the Interior -  Department for Civil Liberties and Immigration

Piazza del Viminale, 1-4th floor
IT-00184 Roma

Website
Tel.: +39 06 46 54 75 84
Tel.: 800 90 55 70
Tel.: 848 85 58 88
E-mail: liberta.civiliimmigrazione@interno.it

Travel

Taxation and customs body

Agenzia delle dogane
Customs Agency

Via Mario Carucci, 71
IT-00143 Rome

Helpdesk itWebsite
Tel.: +39 06 50 24 1
E-mail: dogane.helpdesk@agenziadogane.it

National Enforcement Bodies

Autorità di Regolazione dei Trasporti (ART)
(Rail and Bus and Coach Passenger Rights)

Via Nizza, 230
IT-10126 Turin

Website
Tel.: +39 01 10 90 85 00
Fax: +39 01 10 90 85 08
E-mail: ddu@autorita-trasporti.it

National Enforcement Bodies

L'Ente Nazionale per l'Aviazione Civile
Direzione Centrale Coordinamento Aeroporti Carta Diritti del Passeggero e Qualità dei ServiziAir Passenger Rights

Viale Castro Pretorio, 118
IT-00185 Rome

 Website it
Tel.: +39 06 44 59 61
Fax: +39 06 44 59 64 93
E-mail: cartadiritti@enac.gov.it

EU parking card for people with disabilities

Ministero del Lavoro e delle Politiche Sociali
Direzione Generale per l'inclusione e le politiche sociali
Ministry of Labour and Social Policy
Directorate General for Inclusion and Social Policies

Via Fornovo, 8 - Pal. A - p.III - St. 312
IT-00192 Roma

Website
Tel.: +39 64 68 34 67 74 84 6
Fax: +39 64 68 35 03 6
E-mail: DGinclusioneDivIV@lavoro.gov.it

Foreign ministry

Ministero degli affari esteri
Ministry of Foreign Affairs

Piazzale della Farnesina, 1
IT-00135 Rome

Website
Tel.: +39 06 36 91 1
E-mail: ministero.affariesteri@cert.esteri.it

Driving abroad

Car insurance validity when travelling abroad

Compensation body

CONSAP Concessionaria Servizi Assicurativi Pubblici
Public insurance services

Via Yser, 14
IT-00198 Roma

Websiteit
Tel.: +39 06 85 79 61
Fax: +39 06 84 18 23 1
E-mail: consap@consap.it

Information centre

Istituto per la Vigilanza sulle Assicurazioni (IVASS)
Watchdog for private and collective insurance

Via del Quirinale, 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@ivass.it

Driving licence and insurance

Driving licence

Ministero delle Infrastrutture e dei Trasporti
Ministry of Infrastructure and Transport

Via Giuseppe Caraci, 36
IT-00157 Roma

Website
Tel.: +39 06 44 12 32 00
Fax: +39 06 44 12 32 05
E-mail: dgmot.segr@mit.gov.it

Compensation body

CONSAP Concessionaria Servizi Assicurativi Pubblici
Public insurance services

Via Yser, 14
IT-00198 Roma

Websiteit
Tel.: +39 06 85 79 61
Fax: +39 06 84 18 23 1
E-mail: consap@consap.it

Information centre

Istituto per la Vigilanza sulle Assicurazioni (IVASS)
Watchdog for private and collective insurance

Via del Quirinale, 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@ivass.it

Driving licence loss, theft, replacement when on holiday

Driving licence

Ministero delle Infrastrutture e dei Trasporti
Ministry of Infrastructure and Transport

Via Giuseppe Caraci, 36
IT-00157 Roma

Website
Tel.: +39 06 44 12 32 00
Fax: +39 06 44 12 32 05
E-mail: dgmot.segr@mit.gov.it

Passenger rights

Air passenger rights

National Enforcement Bodies

L'Ente Nazionale per l'Aviazione Civile
Direzione Centrale Coordinamento Aeroporti Carta Diritti del Passeggero e Qualità dei ServiziAir Passenger Rights

Viale Castro Pretorio, 118
IT-00185 Rome

 Website it
Tel.: +39 06 44 59 61
Fax: +39 06 44 59 64 93
E-mail: cartadiritti@enac.gov.it

Transport and disability

EU parking card for people with disabilities

EU parking card for people with disabilities

Ministero del Lavoro e delle Politiche Sociali
Direzione Generale per l'inclusione e le politiche sociali
Ministry of Labour and Social Policy
Directorate General for Inclusion and Social Policies

Via Fornovo, 8 - Pal. A - p.III - St. 312
IT-00192 Roma

Website
Tel.: +39 64 68 34 67 74 84 6
Fax: +39 64 68 35 03 6
E-mail: DGinclusioneDivIV@lavoro.gov.it

Vehicles

Compensation body

CONSAP Concessionaria Servizi Assicurativi Pubblici
Public insurance services

Via Yser, 14
IT-00198 Roma

Websiteit
Tel.: +39 06 85 79 61
Fax: +39 06 84 18 23 1
E-mail: consap@consap.it

Cars

Buying and leasing a car

European Consumer Centre

Centro Europeo Consumatori
European Consumer Centre Italy

Viale Degli Ammiragli, 91
IT-00136 Roma

Website
Tel.: +39 06 44 23 80 90
Fax: +39 06 44 17 02 85
E-mail: info@ecc-netitalia.it

Company cars

Registration

Automobile Club d'Italia
Motoring club of Italy

Via Magenta, 5
IT-00185 Roma

Websiteit
Tel.: +39 06 49 98 1
E-mail: infosoci@aci.it
E-mail: urp@aci.it

Driving licence

Driving licence

Ministero delle Infrastrutture e dei Trasporti
Ministry of Infrastructure and Transport

Via Giuseppe Caraci, 36
IT-00157 Roma

Website
Tel.: +39 06 44 12 32 00
Fax: +39 06 44 12 32 05
E-mail: dgmot.segr@mit.gov.it

Driving licence recognition and validity

Driving licence

Ministero delle Infrastrutture e dei Trasporti
Ministry of Infrastructure and Transport

Via Giuseppe Caraci, 36
IT-00157 Roma

Website
Tel.: +39 06 44 12 32 00
Fax: +39 06 44 12 32 05
E-mail: dgmot.segr@mit.gov.it

Driving licence renewal and exchange

Driving licence

Ministero delle Infrastrutture e dei Trasporti
Ministry of Infrastructure and Transport

Via Giuseppe Caraci, 36
IT-00157 Roma

Website
Tel.: +39 06 44 12 32 00
Fax: +39 06 44 12 32 05
E-mail: dgmot.segr@mit.gov.it

Getting a driving licence in the EU

Driving licence

Ministero delle Infrastrutture e dei Trasporti
Ministry of Infrastructure and Transport

Via Giuseppe Caraci, 36
IT-00157 Roma

Website
Tel.: +39 06 44 12 32 00
Fax: +39 06 44 12 32 05
E-mail: dgmot.segr@mit.gov.it

Insurance

Compensation body

CONSAP Concessionaria Servizi Assicurativi Pubblici
Public insurance services

Via Yser, 14
IT-00198 Roma

Websiteit
Tel.: +39 06 85 79 61
Fax: +39 06 84 18 23 1
E-mail: consap@consap.it

Information centre

Istituto per la Vigilanza sulle Assicurazioni (IVASS)
Watchdog for private and collective insurance

Via del Quirinale, 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@ivass.it

Car insurance cover abroad

Compensation body

CONSAP Concessionaria Servizi Assicurativi Pubblici
Public insurance services

Via Yser, 14
IT-00198 Roma

Websiteit
Tel.: +39 06 85 79 61
Fax: +39 06 84 18 23 1
E-mail: consap@consap.it

Information centre

Istituto per la Vigilanza sulle Assicurazioni (IVASS)
Watchdog for private and collective insurance

Via del Quirinale, 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@ivass.it

Car insurance validity in the EU

Compensation body

CONSAP Concessionaria Servizi Assicurativi Pubblici
Public insurance services

Via Yser, 14
IT-00198 Roma

Websiteit
Tel.: +39 06 85 79 61
Fax: +39 06 84 18 23 1
E-mail: consap@consap.it

Information centre

Istituto per la Vigilanza sulle Assicurazioni (IVASS)
Watchdog for private and collective insurance

Via del Quirinale, 21
IT-00187 Roma

Website
Tel.: +39 06 42 13 31
E-mail: scrivi@ivass.it

Registration

Registration

Automobile Club d'Italia
Motoring club of Italy

Via Magenta, 5
IT-00185 Roma

Websiteit
Tel.: +39 06 49 98 1
E-mail: infosoci@aci.it
E-mail: urp@aci.it

Car registration documents and formalities

Registration

Automobile Club d'Italia
Motoring club of Italy

Via Magenta, 5
IT-00185 Roma

Websiteit
Tel.: +39 06 49 98 1
E-mail: infosoci@aci.it
E-mail: urp@aci.it

Car registration in another EU country

Registration

Automobile Club d'Italia
Motoring club of Italy

Via Magenta, 5
IT-00185 Roma

Websiteit
Tel.: +39 06 49 98 1
E-mail: infosoci@aci.it
E-mail: urp@aci.it

Work & Retirement

Public employment service

The National Labour Inspectorate
Ispettorato Nazionale del lavoro

Piazza della Repubblica 59 - 00185 Roma, Italy


Website
Tel.: +39 06 4683 7273
E-mail: dcvigilanza@ispettorato.gov.it
E-mail: dcvigilanza@pec.ispettorato.gov.it

Pension authorities

INPS - Istituto Nazionale di Previdenza Sociale
National Social Security Institute

Via G. Borsi, 13
IT-00197 Roma

Websiteit
Tel.: +39 32 39 15 27
Fax: +39 80 78 74 5

Liaison office for posted workers

Ministero del Lavoro e delle Politiche Sociali
Direzione Generale dei rapporti di lavoro e delle relazioni industriali 
Ministry of Labour and Social Policy

Via Fornovo, 8
IT-00192 Roma

Airija
Tel.: +39 06 46 83 40 45
Tel.: +39 06 46 83 74 10
E-mail: DGRapportiLavoro@lavoro.gov.it

Pension authorities

Ministero del Lavoro e delle Politiche Sociali (MLPS)
Ministry of Labour and Social Policy

Via Fornovo, 8
IT-00192 Roma

Website it
Tel.: +39 06 48 16 11
E-mail: centrodicontatto@lavoro.gov.it

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Finding a job abroad

Public employment service

The National Labour Inspectorate
Ispettorato Nazionale del lavoro

Piazza della Repubblica 59 - 00185 Roma, Italy


Website
Tel.: +39 06 4683 7273
E-mail: dcvigilanza@ispettorato.gov.it
E-mail: dcvigilanza@pec.ispettorato.gov.it

Access to jobs in the public sector

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

If you don't find work

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Transferring unemployment benefits

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Retiring abroad

State pensions abroad

Pension authorities

INPS - Istituto Nazionale di Previdenza Sociale
National Social Security Institute

Via G. Borsi, 13
IT-00197 Roma

Websiteit
Tel.: +39 32 39 15 27
Fax: +39 80 78 74 5

Pension authorities

Ministero del Lavoro e delle Politiche Sociali (MLPS)
Ministry of Labour and Social Policy

Via Fornovo, 8
IT-00192 Roma

Website it
Tel.: +39 06 48 16 11
E-mail: centrodicontatto@lavoro.gov.it

Supplementary pensions abroad

Pension authorities

INPS - Istituto Nazionale di Previdenza Sociale
National Social Security Institute

Via G. Borsi, 13
IT-00197 Roma

Websiteit
Tel.: +39 32 39 15 27
Fax: +39 80 78 74 5

Pension authorities

Ministero del Lavoro e delle Politiche Sociali (MLPS)
Ministry of Labour and Social Policy

Via Fornovo, 8
IT-00192 Roma

Website it
Tel.: +39 06 48 16 11
E-mail: centrodicontatto@lavoro.gov.it

Unemployment & benefits

Survivors’ pensions and death grants

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Social security cover abroad

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Social security systems in the EU

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Unemployment abroad

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Working abroad

Public employment service

The National Labour Inspectorate
Ispettorato Nazionale del lavoro

Piazza della Repubblica 59 - 00185 Roma, Italy


Website
Tel.: +39 06 4683 7273
E-mail: dcvigilanza@ispettorato.gov.it
E-mail: dcvigilanza@pec.ispettorato.gov.it

Posted workers

Liaison office for posted workers

Ministero del Lavoro e delle Politiche Sociali
Direzione Generale dei rapporti di lavoro e delle relazioni industriali 
Ministry of Labour and Social Policy

Via Fornovo, 8
IT-00192 Roma

Airija
Tel.: +39 06 46 83 40 45
Tel.: +39 06 46 83 74 10
E-mail: DGRapportiLavoro@lavoro.gov.it

Civil servants abroad

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Cross-border commuters

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Equal treatment

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Work permits

Public employment service

Agenzia Nazionale Politiche Attive Lavoro (ANPAL)
National Agency for Active Labour Policies

Via Fornovo, 8
IT-00192 Roma

Websiteit
Tel.: +39 06 46 83 55 00
Tel.: 800 00 00 39
E-mail: info@anpal.gov.it

Choose country

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