National contacts - Ireland

Coronavirus

Consumers

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Commission for Communications Regulation
1 Dockland Central, Guild Street
Dublin 1, D01 E4X0

Website
Tel.: 018049668
E-mail: consumerline@comreg.ie

Consumer dispute resolution

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Formal legal action for consumers

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Informal dispute resolution for consumers

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Out-of-court procedures for consumers

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Financial products and services

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Bank accounts in the EU

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Consumer credits and loans

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Payments, transfers and cheques

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Insurance products

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Mortgage loans

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services and Pensions Ombudsman

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 1 567 7000
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Internet and telecoms

Commission for Communications Regulation
1 Dockland Central, Guild Street
Dublin 1, D01 E4X0

Website
Tel.: 018049668
E-mail: consumerline@comreg.ie

Accessing online content abroad

Commission for Communications Regulation
1 Dockland Central, Guild Street
Dublin 1, D01 E4X0

Website
Tel.: 018049668
E-mail: consumerline@comreg.ie

Data protection and online privacy

Commission for Communications Regulation
1 Dockland Central, Guild Street
Dublin 1, D01 E4X0

Website
Tel.: 018049668
E-mail: consumerline@comreg.ie

Using and accessing the internet

Commission for Communications Regulation
1 Dockland Central, Guild Street
Dublin 1, D01 E4X0

Website
Tel.: 018049668
E-mail: consumerline@comreg.ie

Roaming: Using a mobile phone in the EU

Commission for Communications Regulation
1 Dockland Central, Guild Street
Dublin 1, D01 E4X0

Website
Tel.: 018049668
E-mail: consumerline@comreg.ie

Fixed line telephone services

Commission for Communications Regulation
1 Dockland Central, Guild Street
Dublin 1, D01 E4X0

Website
Tel.: 018049668
E-mail: consumerline@comreg.ie

Shopping

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Contract information

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Guarantees and returns

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Pricing and payments

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Shipping and delivery

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

VAT – Value Added Tax

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Unfair treatment

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Unfair commercial practices

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Unfair contract terms

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Unfair pricing

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

The Competition and Consumer Protection Commission 

Bloom House, Railway Street
IE-Dublin 1, D01 C576

Contact
Website

Tel.: 1890 432 432
Tel.: 353 1 402 5555
Fax: +353 14 02 55 01

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Education & Youth

EU exchange programmes

Léargas the Exchange Bureau (Comenius, Leonardo da Vinci, Grundtvig, Study visits)
Fitzwilliam Court, Leeson Close
IE-Dublin 2

Website
Website

Tel.: +353 18 73 14 11
Fax: +353 18 73 13 16
E-mail: lifelonglearning@leargas.ie

EU exchange programmes

The Higher Education Authority (Erasmus)
Brooklawn House, Crampton Avenue, Shelbourne Road
IE-Dublin 4

Website
Tel.: +353 12 31 71 00
Fax: +353 12 31 71 72
E-mail: info@hea.ie

Volunteering

LEARGAS - The Exchange Bureau
Youth Work Service

Fitzwilliam Court, Leeson Close
IE-Dublin 2

Website
Tel.: +353 18 73 14 11
Fax: +353 18 73 13 16
E-mail: youth@leargas.ie

Family

Children

Adoption

Department of Children & Youth Affairs
43-49 Mespil Road
IE-Dublin 4

Website
Tel.: +353 16 47 30 00
Fax: +353 16 47 31 01
E-mail: omc@dcya.gov.ie

Child abduction

Department of Children & Youth Affairs
43-49 Mespil Road
IE-Dublin 4

Website
Tel.: +353 16 47 30 00
Fax: +353 16 47 31 01
E-mail: omc@dcya.gov.ie

Parental responsibility

Department of Children & Youth Affairs
43-49 Mespil Road
IE-Dublin 4

Website
Tel.: +353 16 47 30 00
Fax: +353 16 47 31 01
E-mail: omc@dcya.gov.ie

Couples

Divorce and legal separation

Department of Children & Youth Affairs
43-49 Mespil Road
IE-Dublin 4

Website
Tel.: +353 16 47 30 00
Fax: +353 16 47 31 01
E-mail: omc@dcya.gov.ie

Health

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Getting prescription medicine abroad

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Prescriptions abroad: expenses and reimbursements

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Presenting a prescription abroad

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Planned medical treatment abroad

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Expenses and reimbursements: planned medical treatment abroad

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Organising planned medical treatment abroad

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Information points: planned medical treatment abroad

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Unplanned healthcare

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Going to a doctor/hospital abroad

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Health cover for temporary stays

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Unplanned healthcare: payments and reimbursements

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

When living abroad

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Your health insurance cover

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Documents and formalities

Permanent residence (>5 years) for EU nationals

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Permanent residence (>5 years) for non-EU family members

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Registering EU family members in another EU country

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Registering your non-EU family members in another EU country

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Registering your residence abroad

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Reporting presence for short stays (<3 months)

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Elections abroad

European elections

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Municipal elections

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Home country elections

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Family residence rights

Civil and registered partners

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Jobseeker's family

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Other relatives

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Your EU spouse and children

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Your non-EU spouse and children

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Your parents

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Residence rights

Jobseekers - residence rights

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Pensioners - residence rights

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Students - residence rights

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Workers - residence rights

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Travel

Disabled Drivers Association of Ireland
Parking Card Section

Ballindine
Claremorris
IE-Co. Mayo

Website
Tel.: +353 94 93 64 05 4
E-mail: parkingcard@ddai.ie

Department of Foreign Affairs and Trade
80 St Stephen's Green
IE-Dublin 2

Website
Tel.: +353 14 78 08 22

Office of the Revenue Commissioners
Dublin Castle
IE-Dublin 2

Contact

Irish Wheelchair Association (IWA)
Parking Section
National Mobility Centre

Ballinagappa Road
Clane
IE-Co Kildare

Website
Tel.: +353 45 89 30 94
E-mail: maats@iwa.ie

Commission for Aviation Regulation
3rd Floor Alexandra House
Earlsfort Terrace
IE-Dublin 2

Website
Tel.: +353 16 61 17 00
Fax: +353 16 61 12 69
E-mail: apr@aviationreg.ie

Driving abroad

Car insurance validity when travelling abroad

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Driving licence and insurance

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Driving licence loss, theft, replacement when on holiday

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Passenger rights

Air passenger rights

Commission for Aviation Regulation
3rd Floor Alexandra House
Earlsfort Terrace
IE-Dublin 2

Website
Tel.: +353 16 61 17 00
Fax: +353 16 61 12 69
E-mail: apr@aviationreg.ie

Transport and disability

EU parking card for people with disabilities

Disabled Drivers Association of Ireland
Parking Card Section

Ballindine
Claremorris
IE-Co. Mayo

Website
Tel.: +353 94 93 64 05 4
E-mail: parkingcard@ddai.ie

Irish Wheelchair Association (IWA)
Parking Section
National Mobility Centre

Ballinagappa Road
Clane
IE-Co Kildare

Website
Tel.: +353 45 89 30 94
E-mail: maats@iwa.ie

Vehicles

Road Safety Authority
Moy Valley Business Park
Primrose Hill, Ballina, Mayo

Website
Tel.: 09625800

Cars

Road Safety Authority
Moy Valley Business Park
Primrose Hill, Ballina, Mayo

Website
Tel.: 09625800

Buying and leasing a car

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Company cars

Driving licence

Road Safety Authority
Moy Valley Business Park
Primrose Hill, Ballina, Mayo

Website
Tel.: 09625800

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Driving licence recognition and validity

Road Safety Authority
Moy Valley Business Park
Primrose Hill, Ballina, Mayo

Website
Tel.: 09625800

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Driving licence renewal and exchange

Road Safety Authority
Moy Valley Business Park
Primrose Hill, Ballina, Mayo

Website
Tel.: 09625800

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Getting a driving licence in the EU

Road Safety Authority
Moy Valley Business Park
Primrose Hill, Ballina, Mayo

Website
Tel.: 09625800

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Insurance

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Car insurance cover abroad

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Car insurance validity in the EU

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Registration

Car registration documents and formalities

Car registration in another EU country

Work & Retirement

Department of Social Protection
Information Services

College Road
IE-Sligo

Website
Tel.: +353 71 91 93 31 3

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Department of Public Expenditure and Reform
Public Service Pensions

Government Buildings
Upper Merrion Street
IE-Dublin 2

Website
Tel.: +353 16 76 75 71

The Pensions Authority
Verschoyle House
28-30 Lower Mount Street
IE-Dublin 2

Website
Tel.: +353 16 13 19 00
E-mail: info@pensionsauthority.ie

Liaison office for posted workers

Workplace Relations
O'Brien Road
Carlow
Ireland

Website
Tel.: +353 59 917 8900
E-mail: wrcpostedworkers@workplacerelations.ie

Department of Social Protection
Pension Services Office (PSO)

College Road
IE-Sligo

Website
Tel.: +353 71 91 57 10 0
E-mail: info@pensionsboard.ie

Health & Safety Authority
The Metropolitan Building
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Finding a job abroad

Access to jobs in the public sector

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

If you don't find work

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Transferring unemployment benefits

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Retiring abroad

State pensions abroad

Department of Public Expenditure and Reform
Public Service Pensions

Government Buildings
Upper Merrion Street
IE-Dublin 2

Website
Tel.: +353 16 76 75 71

The Pensions Authority
Verschoyle House
28-30 Lower Mount Street
IE-Dublin 2

Website
Tel.: +353 16 13 19 00
E-mail: info@pensionsauthority.ie

Department of Social Protection
Pension Services Office (PSO)

College Road
IE-Sligo

Website
Tel.: +353 71 91 57 10 0
E-mail: info@pensionsboard.ie

Supplementary pensions abroad

Department of Public Expenditure and Reform
Public Service Pensions

Government Buildings
Upper Merrion Street
IE-Dublin 2

Website
Tel.: +353 16 76 75 71

The Pensions Authority
Verschoyle House
28-30 Lower Mount Street
IE-Dublin 2

Website
Tel.: +353 16 13 19 00
E-mail: info@pensionsauthority.ie

Department of Social Protection
Pension Services Office (PSO)

College Road
IE-Sligo

Website
Tel.: +353 71 91 57 10 0
E-mail: info@pensionsboard.ie

Unemployment & benefits

Survivors’ pensions and death grants

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Family benefits

Department of Social Protection
Information Services

College Road
IE-Sligo

Website
Tel.: +353 71 91 93 31 3

Social security cover abroad

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Social security systems in the EU

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Unemployment abroad

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Useful forms for social security rights

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Working abroad

Posted workers

Liaison office for posted workers

Workplace Relations
O'Brien Road
Carlow
Ireland

Website
Tel.: +353 59 917 8900
E-mail: wrcpostedworkers@workplacerelations.ie

Civil servants abroad

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Cross-border commuters

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Equal treatment

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Work permits

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

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