National contacts - Ireland

Consumers

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Consumer dispute resolution

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Formal legal action for consumers

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Informal dispute resolution for consumers

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Out-of-court procedures for consumers

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Energy supply

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Access to and use of energy services

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Complaints and dispute resolution

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Contracts and energy consumption

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Financial products and services

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Bank accounts in the EU

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Consumer credits and loans

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Payments, transfers and cheques

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Insurance products

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Mortgage loans

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Financial dispute resolution bodies

Biúró an Ombudsman um Sheirbhísí Airgeadais
Financial Services Ombudsman's Bureau

3rd Floor Lincoln House, Lincoln Place
IE-Dublin 2

Website
Tel.: +353 16 62 08 99
Fax: +353 16 62 08 90
E-mail: enquiries@financialombudsman.ie

Internet and telecoms

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Internet access

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Roaming in the EU

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Telecommunication services

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Shopping

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Contract information

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Guarantees and returns

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Pricing and payments

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Shipping and delivery

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

VAT – Value Added Tax

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Unfair treatment

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Unfair commercial practices

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Unfair contract terms

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Unfair pricing

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Cross border enforcement and cooperation

The Competition and Consumer Protection Commission 

PO Box 12585
IE-Dublin 1

Contact
Website

Tel.: +353 14 02 55 00
Tel.: +353 18 90 43 24 32
Fax: +353 14 02 55 01

Alternative Dispute Resolution

Direct Selling Association of Ireland
19 Herbert Street
Dublin 2
Ireland

Website
Tel.: +353 1 431 9809
E-mail: office@dsai.ie

Education & Youth

EU exchange programmes

Léargas the Exchange Bureau (Comenius, Leonardo da Vinci, Grundtvig, Study visits)
Fitzwilliam Court, Leeson Close
IE-Dublin 2

Website
Website

Tel.: +353 18 73 14 11
Fax: +353 18 73 13 16
E-mail: lifelonglearning@leargas.ie

EU exchange programmes

The Higher Education Authority (Erasmus)
Brooklawn House, Crampton Avenue, Shelbourne Road
IE-Dublin 4

Website
Tel.: +353 12 31 71 00
Fax: +353 12 31 71 72
E-mail: info@hea.ie

Volunteering

LEARGAS - The Exchange Bureau
Youth Work Service

Fitzwilliam Court, Leeson Close
IE-Dublin 2

Website
Tel.: +353 18 73 14 11
Fax: +353 18 73 13 16
E-mail: youth@leargas.ie

Family

Family benefits

Department of Social Protection
Information Services

College Road
IE-Sligo

Website
Tel.: +353 71 91 93 31 3

Children

Family benefits

Department of Social Protection
Information Services

College Road
IE-Sligo

Website
Tel.: +353 71 91 93 31 3

Adoption

Adoption

Department of Children & Youth Affairs
43-49 Mespil Road
IE-Dublin 4

Website
Tel.: +353 16 47 30 00
Fax: +353 16 47 31 01
E-mail: omc@dcya.gov.ie

Divorce and separation

Department of Children & Youth Affairs
43-49 Mespil Road
IE-Dublin 4

Website
Tel.: +353 16 47 30 00
Fax: +353 16 47 31 01
E-mail: omc@dcya.gov.ie

Child abduction

Divorce and separation

Department of Children & Youth Affairs
43-49 Mespil Road
IE-Dublin 4

Website
Tel.: +353 16 47 30 00
Fax: +353 16 47 31 01
E-mail: omc@dcya.gov.ie

Family benefits

Family benefits

Department of Social Protection
Information Services

College Road
IE-Sligo

Website
Tel.: +353 71 91 93 31 3

Parental responsibility

Divorce and separation

Department of Children & Youth Affairs
43-49 Mespil Road
IE-Dublin 4

Website
Tel.: +353 16 47 30 00
Fax: +353 16 47 31 01
E-mail: omc@dcya.gov.ie

Couples

Divorce and legal separation

Divorce and separation

Department of Children & Youth Affairs
43-49 Mespil Road
IE-Dublin 4

Website
Tel.: +353 16 47 30 00
Fax: +353 16 47 31 01
E-mail: omc@dcya.gov.ie

Health

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Getting prescription medicine abroad

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Prescriptions abroad: expenses and reimbursements

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Presenting a prescription abroad

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Planned medical treatment abroad

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Expenses and reimbursements: planned medical treatment abroad

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Organising planned medical treatment abroad

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Information points: planned medical treatment abroad

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Unplanned healthcare

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Going to a doctor/hospital abroad

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Health cover for temporary stays

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Unplanned healthcare: payments and reimbursements

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

When living abroad

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Your health insurance cover

Health authority

Department of Health
Hawkins House, Hawkins Street
IE-D02 VW90 Dublin 2

Website
Tel.: +353 16 35 40 00
E-mail: info@health.gov.ie

National contact point for cross-border healthcare

Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
IE-Kilkenny

Website
Tel.: +353 56 77 84 54 6
E-mail: crossborderdirective@hse.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Residence formalities

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Documents and formalities

Permanent residence (>5 years) for EU nationals

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Permanent residence (>5 years) for non-EU family members

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Registering EU family members in another EU country

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Registering your non-EU family members in another EU country

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Registering your residence abroad

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Reporting presence for short stays (<3 months)

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Elections abroad

European elections

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Municipal elections

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Home country elections

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Family residence rights

Civil and registered partners

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Jobseeker's family

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Other relatives

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Your EU spouse and children

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Your non-EU spouse and children

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Your parents

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Residence rights

Jobseekers - residence rights

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Pensioners - residence rights

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Students - residence rights

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Workers - residence rights

Residence formalities

Irish Naturalisation and Immigration Service
Department of Justice and Equality

13/14 Burgh Quay
IE-Dublin 2

Website
E-mail: burghquayregoffice@justice.ie (in Dublin)
E-mail: gnib_dv@garda.ie (outside Dublin)

Travel

EU parking card for people with disabilities

Disabled Drivers Association of Ireland
Parking Card Section

Ballindine
Claremorris
IE-Co. Mayo

Website
Tel.: +353 94 93 64 05 4
E-mail: parkingcard@ddai.ie

Foreign ministry

Department of Foreign Affairs and Trade
80 St Stephen's Green
IE-Dublin 2

Website
Tel.: +353 14 78 08 22

Taxation and customs body

Office of the Revenue Commissioners
Dublin Castle
IE-Dublin 2

Contact

EU parking card for people with disabilities

Irish Wheelchair Association (IWA)
Parking Section
National Mobility Centre

Ballinagappa Road
Clane
IE-Co Kildare

Website
Tel.: +353 45 89 30 94
E-mail: maats@iwa.ie

EU parking card for people with disabilities

Department of Transport, Tourism and Sport
Road Safety Division

Leeson Lane
IE-Dublin 2

Website
Tel.: +353 16 70 74 44
E-mail: RoadSafety@dttas.ie

National Enforcement Bodies

Commission for Aviation Regulation
3rd Floor Alexandra House
Earlsfort Terrace
IE-Dublin 2

Website
Tel.: +353 16 61 17 00
Fax: +353 16 61 12 69
E-mail: apr@aviationreg.ie

Driving abroad

Car insurance validity when travelling abroad

Insurance

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Driving licence and insurance

Driving licence

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Insurance

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Driving licence loss, theft, replacement when on holiday

Driving licence

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Passenger rights

Air passenger rights

National Enforcement Bodies

Commission for Aviation Regulation
3rd Floor Alexandra House
Earlsfort Terrace
IE-Dublin 2

Website
Tel.: +353 16 61 17 00
Fax: +353 16 61 12 69
E-mail: apr@aviationreg.ie

Transport and disability

EU parking card for people with disabilities

EU parking card for people with disabilities

Disabled Drivers Association of Ireland
Parking Card Section

Ballindine
Claremorris
IE-Co. Mayo

Website
Tel.: +353 94 93 64 05 4
E-mail: parkingcard@ddai.ie

EU parking card for people with disabilities

Irish Wheelchair Association (IWA)
Parking Section
National Mobility Centre

Ballinagappa Road
Clane
IE-Co Kildare

Website
Tel.: +353 45 89 30 94
E-mail: maats@iwa.ie

EU parking card for people with disabilities

Department of Transport, Tourism and Sport
Road Safety Division

Leeson Lane
IE-Dublin 2

Website
Tel.: +353 16 70 74 44
E-mail: RoadSafety@dttas.ie

Vehicles

Cars

Buying and leasing a car

European Consumer Centre

European Consumer Centre (ECC) Ireland
MACRO Centre
1 Green Streeet
IE-Dublin 7

Website
Tel.: +353 18 79 76 20
E-mail: info@eccireland.ie

Company cars

Driving licence

Driving licence

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Driving licence recognition and validity

Driving licence

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Driving licence renewal and exchange

Driving licence

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Getting a driving licence in the EU

Driving licence

National Driver Licence Service
PO Box 858
Southside Delivery Office
IE-Cork

Contact form
Website

Insurance

Insurance

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Car insurance cover abroad

Insurance

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Car insurance validity in the EU

Insurance

Motor Insurers' Bureau of Ireland (MIBI)
5 Harbourmaster Place
IE-D01E7E8 Dublin 1

Website
Tel.: +353 16 76 99 44
Fax: +353 16 76 11 08
E-mail: info@mibi.ie

Registration

Car registration documents and formalities

Car registration in another EU country

Work & Retirement

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Pension authorities

Department of Public Expenditure and Reform
Public Service Pensions

Government Buildings
Upper Merrion Street
IE-Dublin 2

Website
Tel.: +353 16 76 75 71

Pension authorities

The Pensions Authority
Verschoyle House
28-30 Lower Mount Street
IE-Dublin 2

Website
Tel.: +353 16 13 19 00
E-mail: info@pensionsauthority.ie

Liaison office for posted workers

Workplace Relations
O'Brien Road
Carlow
Ireland

Website
Tel.: +353 59 917 8900
E-mail: wrcpostedworkers@workplacerelations.ie

Pension authorities

Department of Social Protection
Pension Services Office (PSO)

College Road
IE-Sligo

Website
Tel.: +353 71 91 57 10 0
E-mail: info@pensionsboard.ie

Social security

Health & Safety Authority
The Metropolitan Building,
James Joyce Street
D01 K0Y8 Dublin 1

Website
Tel.: +353 16 14 70 00
E-mail: wcu@hsa.ie

Liaison office for posted workers

Health and Safety Authority -Workplace Contact Unit
The Metropolitan Building
James Joyce Street
Dublin 1

Website
Tel.: +353 1 614 7000
Tel.: 1890 289 389
E-mail: wcu@hsa.ie

Finding a job abroad

Access to jobs in the public sector

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

If you don't find work

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Transferring unemployment benefits

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Retiring abroad

State pensions abroad

Pension authorities

Department of Public Expenditure and Reform
Public Service Pensions

Government Buildings
Upper Merrion Street
IE-Dublin 2

Website
Tel.: +353 16 76 75 71

Pension authorities

The Pensions Authority
Verschoyle House
28-30 Lower Mount Street
IE-Dublin 2

Website
Tel.: +353 16 13 19 00
E-mail: info@pensionsauthority.ie

Pension authorities

Department of Social Protection
Pension Services Office (PSO)

College Road
IE-Sligo

Website
Tel.: +353 71 91 57 10 0
E-mail: info@pensionsboard.ie

Supplementary pensions abroad

Pension authorities

Department of Public Expenditure and Reform
Public Service Pensions

Government Buildings
Upper Merrion Street
IE-Dublin 2

Website
Tel.: +353 16 76 75 71

Pension authorities

The Pensions Authority
Verschoyle House
28-30 Lower Mount Street
IE-Dublin 2

Website
Tel.: +353 16 13 19 00
E-mail: info@pensionsauthority.ie

Pension authorities

Department of Social Protection
Pension Services Office (PSO)

College Road
IE-Sligo

Website
Tel.: +353 71 91 57 10 0
E-mail: info@pensionsboard.ie

Unemployment & benefits

Survivors’ pensions and death grants

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Social security cover abroad

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Social security systems in the EU

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Unemployment abroad

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Useful forms for social security rights

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Working abroad

Posted workers

Liaison office for posted workers

Workplace Relations
O'Brien Road
Carlow
Ireland

Website
Tel.: +353 59 917 8900
E-mail: wrcpostedworkers@workplacerelations.ie

Civil servants abroad

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Cross-border commuters

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Equal treatment

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Work permits

Social security

Department of Employment Affairs and Social Protection
College Road
Sligo
Ireland

Contact details for Local Social Welfare Offices
WebsiteEnquiry Form

Tel.: +353 71 915 7100
Tel.: 1890 500 000

Choose country

Share this page: