Contactos nacionais - Croácia

Consumidores

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Resolução de litígios em matéria de consumo

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Possibilidades de recurso para os consumidores

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Resolução informal de litígios para os consumidores

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Procedimentos extrajudiciais para os consumidores

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Produtos e serviços financeiros

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Contas bancárias na UE

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Empréstimos e crédito aos consumidores

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Pagamentos, transferências e cheques

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Produtos de seguros

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Empréstimos hipotecários

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Compras

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Informações contratuais

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Garantias e devoluções

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Fixação de preços e pagamentos

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Expedição e entrega

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

IVA - Imposto sobre o Valor Acrescentado

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Práticas desleais

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Práticas comerciais desleais

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Cláusulas contratuais abusivas

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Práticas desleais de fixação de preços

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Educação e juventude

Voluntariado

Hrvatska mreža volonterskih centara
Croatian Network of Volunteer Centres
Regional centres in Zagreb, Osijek, Rijeka, Split


Website
Tel.: 0800 40 00 05 (11:00 - 15:00)

Centro de reconhecimento académico e de informação

Agencija za znanost i visoko obrazovanje - Nacionalni ENIC/NARIC ured
Agency for Science and Higher Education - National ENIC/NARIC Office

Donje Svetice 38/V
HR-10000 Zagreb

Website
Tel.: +385 16 27 48 00
Tel.: +385 16 27 48 44
Tel.: +385 16 27 48 88
Fax: +385 16 27 48 89
E-mail: enic@azvo.hr

Programas de intercâmbio da UE

Agencija za mobilnost i programe EU
Agency for Mobility and EU Programs

Frankopanska 26
HR-10000 Zagreb

Website
Tel.: +385 15 00 56 35
Fax: +385 15 00 56 99
E-mail: info@mobilnost.hr

Entidades nacionais no domínio da educação

Ministarstvo znanosti, obrazovanja i sporta
Ministry of Science, Education and Sports

Donje Svetice 38
HR-10000 Zagreb

Website
Tel.: +385 14 56 90 00
Fax: +385 14 59 43 01
E-mail: uzoj@mzos.hr

Voluntariado

Voluntariado

Hrvatska mreža volonterskih centara
Croatian Network of Volunteer Centres
Regional centres in Zagreb, Osijek, Rijeka, Split


Website
Tel.: 0800 40 00 05 (11:00 - 15:00)

Família

Casamento e outras formas de vida em comum

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Crianças

Adoção

Adoção

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +385 15 55 71 11
Fax: +385 15 55 72 22
E-mail: ministarstvo@mspm.hr

Rapto de menores

Rapto de menores

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Divórcio e separação

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Responsabilidade parental

Divórcio e separação

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Responsabilidades parentais

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Pessoas que vivem em casal

Casamento e outras formas de vida em comum

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Divórcio e separação judicial

Divórcio e separação

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Obrigações de alimentos - apoio à família

Pensão de alimentos

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Casamento

Casamento e outras formas de vida em comum

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Uniões civis e parcerias registadas

Casamento e outras formas de vida em comum

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Casais não vinculados pelo casamento

Casamento e outras formas de vida em comum

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Saúde

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Obter medicamentos sujeitos a receita médica no estrangeiro

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Receitas médicas no estrangeiro: despesas e reembolsos

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Aviar uma receita no estrangeiro

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Cuidados médicos programados no estrangeiro

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Tratamento médico programado no estrangeiro: despesas e reembolsos

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Programar um tratamento médico no estrangeiro

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Programar um tratamento médico no estrangeiro: pontos de contacto

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Cuidados de saúde não programados

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Ir ao médico ou ao hospital no estrangeiro

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Cobertura médica durante uma estadia temporária

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Cuidados de saúde não programados: pagamento e reembolsos

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Viver noutro país da UE

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Cobertura de saúde

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Formalidades de residência

Formalidades em matéria de residência

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Viajar

Cartão de estacionamento da UE para pessoas com deficiência

Ministarstvo zdravstva
Ministry of Health


Websitehr
Tel.: +385 14 60 75 75
E-mail: marijana.pavlic@miz.hr (Ms Marijana Pavlić)
PERSONAL CONTACT EMAIL: marijana.pavlic@miz.hr
PERSONAL CONTACT PHONE: +385 1 4607 575
PERSONAL CONTACT NAME: Ms Marijana Pavlić

Carinska uprava
Customs Administration

A. Von Humboldta 4a
10000 Zagreb

Website
Tel.: +385 16 21 13 00
Tel.: 0800 12 22
E-mail: ured-ravnatelja@carina.hr

Ministério dos Negócios Estrangeiros

Ministarstvo vanjskih i europskih poslova
Ministry of Foreign and European Affairs

Trg N.Š. Zrinskog 7-8
HR-10000 Zagreb

Website
Tel.: +385 14 56 99 64
Fax: +385 14 55 17 95
E-mail: ministarstvo@mvep.hr

entidades nacionais competentes

Hrvatska agencija za civilno zrakoplovstvo
Croatian Civil Aviation Agency

Ulica grada Vukovara 284
HR-10000 Zagreb

Website
Tel.: +385 12 36 93 00
Fax: +385 12 36 93 01
E-mail: passenger.rights@ccaa.hr

Ministarstvo financija
Ministry of Finances

Katančićeva 5
HR-10000 Zagreb

Website
Tel.: +385 14 59 13 33
Fax: +385 14 92 25 83
E-mail: informiranje@mfin.hr

Porezna uprava
Tax Administration

Boškovićeva 5
HR-10000 Zagreb

Website
Tel.: +385 14 80 90 00
E-mail: ured.ravnatelja@porezna-uprava.hr

Conduzir no estrangeiro

Carta de condução e seguro

Registo

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Perda, roubo e substituição da carta de condução durante as férias

Registo

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Direitos dos passageiros

Direitos dos passageiros aéreos

entidades nacionais competentes

Hrvatska agencija za civilno zrakoplovstvo
Croatian Civil Aviation Agency

Ulica grada Vukovara 284
HR-10000 Zagreb

Website
Tel.: +385 12 36 93 00
Fax: +385 12 36 93 01
E-mail: passenger.rights@ccaa.hr

Transporte e deficiência

Cartão de estacionamento da UE para pessoas com deficiência

Cartão de estacionamento da UE para pessoas com deficiência

Ministarstvo zdravstva
Ministry of Health


Websitehr
Tel.: +385 14 60 75 75
E-mail: marijana.pavlic@miz.hr (Ms Marijana Pavlić)
PERSONAL CONTACT EMAIL: marijana.pavlic@miz.hr
PERSONAL CONTACT PHONE: +385 1 4607 575
PERSONAL CONTACT NAME: Ms Marijana Pavlić

Veículos

Automóveis

Comprar ou alugar um automóvel em regime de locação financeira («leasing»)

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Veículos de empresa

Registo

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Carta de condução

Carta de condução

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Reconhecimento e validade da carta de condução

Registo

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Renovação e troca da carta de condução

Registo

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Tirar a carta de condução na UE

Registo

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Registo

Registo

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Registo automóvel: documentos e formalidades

Registo

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Registar o automóvel noutro país da UE

Registo

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Trabalho e reforma

Ministarstvo rada i mirovinskoga sustava - Uprava za rad i zaštitu na radu
Ministry of Labour and Pension System - Directorate for Labour and Safety at Work


Ulica grada Vukovara 78
HR-10000 Zagreb

Website
Tel.: +385 16 10 66 41
Fax: +385 16 10 91 71
E-mail: croliaisonoffice@mrms.hr
E-mail: info@mrms.hr

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Encontrar um emprego no estrangeiro

Acesso ao emprego no setor público

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Se não encontrar trabalho

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Transferência das prestações de desemprego

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Reformar-se no estrangeiro

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

Receber uma pensão no estrangeiro

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

Receber uma pensão complementar de reforma no estrangeiro

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

Desemprego e prestações

Pensões de sobrevivência e subsídios por morte

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Cobertura de segurança social no estrangeiro

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Sistemas de segurança social na UE

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Ficar desempregado noutro país da UE

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Direitos de segurança social: formulários úteis

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Trabalhar no estrangeiro

Trabalhadores destacados

Ministarstvo rada i mirovinskoga sustava - Uprava za rad i zaštitu na radu
Ministry of Labour and Pension System - Directorate for Labour and Safety at Work


Ulica grada Vukovara 78
HR-10000 Zagreb

Website
Tel.: +385 16 10 66 41
Fax: +385 16 10 91 71
E-mail: croliaisonoffice@mrms.hr
E-mail: info@mrms.hr

Funcionários públicos no estrangeiro

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Trabalhadores transfronteiriços

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Igualdade de tratamento

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Autorizações de trabalho

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

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