Contacts nationaux - Croatie

Consommateurs

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Règlement des litiges de consommation

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Action en justice pour les consommateurs

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Règlement informel des litiges pour les consommateurs

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Procédures extrajudiciaires pour les consommateurs

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Produits et services financiers

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Comptes bancaires dans l'UE

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Prêts et crédits à la consommation

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Paiements, virements et chèques

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Produits d'assurance

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Prêts immobiliers

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Shopping: vos droits

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Informations sur les contrats

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Garanties et retours

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Prix et paiements

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Expédition et livraison

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

TVA – Taxe sur la valeur ajoutée

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Traitement inéquitable

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Pratiques commerciales déloyales

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Clauses contractuelles abusives

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Pratiques tarifaires déloyales

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Éducation & jeunesse

Volontariat

Hrvatska mreža volonterskih centara
Croatian Network of Volunteer Centres
Regional centres in Zagreb, Osijek, Rijeka, Split


Website
Tel.: 0800 40 00 05 (11:00 - 15:00)

Reconnaissance universitaire et centre d’information

Agencija za znanost i visoko obrazovanje - Nacionalni ENIC/NARIC ured
Agency for Science and Higher Education - National ENIC/NARIC Office

Donje Svetice 38/V
HR-10000 Zagreb

Website
Tel.: +385 16 27 48 00
Tel.: +385 16 27 48 44
Tel.: +385 16 27 48 88
Fax: +385 16 27 48 89
E-mail: enic@azvo.hr

Programmes d’échanges de l’UE

Agencija za mobilnost i programe EU
Agency for Mobility and EU Programs

Frankopanska 26
HR-10000 Zagreb

Website
Tel.: +385 15 00 56 35
Fax: +385 15 00 56 99
E-mail: info@mobilnost.hr

Établissements d’enseignement nationaux

Ministarstvo znanosti, obrazovanja i sporta
Ministry of Science, Education and Sports

Donje Svetice 38
HR-10000 Zagreb

Website
Tel.: +385 14 56 90 00
Fax: +385 14 59 43 01
E-mail: uzoj@mzos.hr

Bénévolat

Volontariat

Hrvatska mreža volonterskih centara
Croatian Network of Volunteer Centres
Regional centres in Zagreb, Osijek, Rijeka, Split


Website
Tel.: 0800 40 00 05 (11:00 - 15:00)

Famille

Mariage et autres formes de partenariat

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Enfants

Adoption

Adoption

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +385 15 55 71 11
Fax: +385 15 55 72 22
E-mail: ministarstvo@mspm.hr

Enlèvement d'enfants

Enlèvement d'enfant

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Divorce et séparation

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Responsabilité parentale

Divorce et séparation

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Responsabilités parentales

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Couples

Mariage et autres formes de partenariat

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Divorce et séparation légale

Divorce et séparation

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Pension alimentaire (aide versée à des membres de la famille)

Pension alimentaire

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Mariage

Mariage et autres formes de partenariat

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Unions civiles et partenariats enregistrés

Mariage et autres formes de partenariat

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Couples non mariés

Mariage et autres formes de partenariat

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Santé

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Obtenir des médicaments sur ordonnance à l'étranger

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Ordonnances à l'étranger: coûts et remboursements

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Présenter une ordonnance à l'étranger

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Soins médicaux programmés à l'étranger

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Dépenses et remboursements: soins programmés à l'étranger

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Programmer des soins médicaux à l'étranger

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Points d'information: soins programmés à l'étranger

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Soins de santé non programmés

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Aller chez le médecin/à l'hôpital à l'étranger

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Couverture médicale lors de séjours temporaires

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Soins de santé non programmés: paiement et remboursement

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Vivre à l'étranger

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Votre couverture médicale

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravlja
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +38 51 55 57 11 1
Fax: +38 51 55 57 22 2
E-mail: ministarstvo@mspm.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Formalités de séjour

Formalités de séjour

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Voyager

Carte européenne de stationnement pour personnes handicapées

Ministarstvo zdravstva
Ministry of Health


Websitehr
Tel.: +385 14 60 75 75
E-mail: marijana.pavlic@miz.hr (Ms Marijana Pavlić)
PERSONAL CONTACT EMAIL: marijana.pavlic@miz.hr
PERSONAL CONTACT PHONE: +385 1 4607 575
PERSONAL CONTACT NAME: Ms Marijana Pavlić

Carinska uprava
Customs Administration

A. Von Humboldta 4a
10000 Zagreb

Website
Tel.: +385 16 21 13 00
Tel.: 0800 12 22
E-mail: ured-ravnatelja@carina.hr

Ministère des affaires étrangères

Ministarstvo vanjskih i europskih poslova
Ministry of Foreign and European Affairs

Trg N.Š. Zrinskog 7-8
HR-10000 Zagreb

Website
Tel.: +385 14 56 99 64
Fax: +385 14 55 17 95
E-mail: ministarstvo@mvep.hr

Services répressifs nationaux

Hrvatska agencija za civilno zrakoplovstvo
Croatian Civil Aviation Agency

Ulica grada Vukovara 284
HR-10000 Zagreb

Website
Tel.: +385 12 36 93 00
Fax: +385 12 36 93 01
E-mail: passenger.rights@ccaa.hr

Ministarstvo financija
Ministry of Finances

Katančićeva 5
HR-10000 Zagreb

Website
Tel.: +385 14 59 13 33
Fax: +385 14 92 25 83
E-mail: informiranje@mfin.hr

Porezna uprava
Tax Administration

Boškovićeva 5
HR-10000 Zagreb

Website
Tel.: +385 14 80 90 00
E-mail: ured.ravnatelja@porezna-uprava.hr

Conduire à l'étranger

Permis de conduire et assurance automobile

Immatriculation

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Perte, vol et remplacement du permis de conduire

Immatriculation

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Droits des passagers

Droits des passagers aériens

Services répressifs nationaux

Hrvatska agencija za civilno zrakoplovstvo
Croatian Civil Aviation Agency

Ulica grada Vukovara 284
HR-10000 Zagreb

Website
Tel.: +385 12 36 93 00
Fax: +385 12 36 93 01
E-mail: passenger.rights@ccaa.hr

Transport et handicap

Carte européenne de stationnement pour personnes handicapées

Carte européenne de stationnement pour personnes handicapées

Ministarstvo zdravstva
Ministry of Health


Websitehr
Tel.: +385 14 60 75 75
E-mail: marijana.pavlic@miz.hr (Ms Marijana Pavlić)
PERSONAL CONTACT EMAIL: marijana.pavlic@miz.hr
PERSONAL CONTACT PHONE: +385 1 4607 575
PERSONAL CONTACT NAME: Ms Marijana Pavlić

Véhicules

Voitures

Achat et leasing d'une voiture

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Voitures de société

Immatriculation

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Permis de conduire

Permis de conduire

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Reconnaissance et validité du permis de conduire

Immatriculation

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Renouvellement et échange du permis de conduire

Immatriculation

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Obtenir un permis de conduire dans l'UE

Immatriculation

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Immatriculation

Immatriculation

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Immatriculation – Formalités et documents

Immatriculation

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Faire immatriculer sa voiture dans un autre pays de l'UE

Immatriculation

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Travail et retraite

Ministarstvo rada i mirovinskoga sustava - Uprava za rad i zaštitu na radu
Ministry of Labour and Pension System - Directorate for Labour and Safety at Work


Ulica grada Vukovara 78
HR-10000 Zagreb

Website
Tel.: +385 16 10 66 41
Fax: +385 16 10 91 71
E-mail: croliaisonoffice@mrms.hr
E-mail: info@mrms.hr

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Trouver un emploi à l'étranger

Accès aux emplois du secteur public

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Si vous ne trouvez pas de travail

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Transfert des allocations de chômage

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Prendre sa retraite à l'étranger

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

Pensions d'État à l'étranger

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

Pensions complémentaires à l'étranger

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

Chômage et allocations

Pensions de survie/de réversion et allocations de décès

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Couverture sociale à l'étranger

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Régimes de sécurité sociale dans l'UE

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Perdre son emploi à l'étranger

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Formulaires de sécurité sociale

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Travailler à l'étranger

Travailleurs détachés

Ministarstvo rada i mirovinskoga sustava - Uprava za rad i zaštitu na radu
Ministry of Labour and Pension System - Directorate for Labour and Safety at Work


Ulica grada Vukovara 78
HR-10000 Zagreb

Website
Tel.: +385 16 10 66 41
Fax: +385 16 10 91 71
E-mail: croliaisonoffice@mrms.hr
E-mail: info@mrms.hr

Fonctionnaires à l'étranger

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Travailleurs frontaliers

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Égalité de traitement

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Permis de travail

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

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