Contactos nacionales - Croacia

Consumidores

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Resolución de litigios en materia de consumo

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Acciones legales de los consumidores

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Resolución informal de litigios de los consumidores

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Procedimientos extrajudiciales para los consumidores

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Productos y servicios financieros

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Cuentas bancarias en la UE:

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Créditos al consumo y préstamos

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Pagos, transferencias y cheques

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Productos de seguro

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Préstamos hipotecarios

Hrvatska udruga poslodavaca - Centar za mirenje u bankarstvu
Croatian Employers' Association - Banking Disputes Resolution Centre

Pavla Hatza 12
HR-10000 Zagreb

Website
Tel.: +38 51 48 97 56 5
Fax: +38 51 48 97 55 6
E-mail: centar-za-mirenja@hup.hr

Compras

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Información contractual

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Garantías y devoluciones

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Precios y pagos

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Envío y entrega

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

IVA - Impuesto sobre el Valor Añadido

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Trato abusivo

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Prácticas comerciales desleales

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Cláusulas contractuales abusivas

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Precios desleales

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Educación y Juventud

Voluntariado

Hrvatska mreža volonterskih centara
Croatian Network of Volunteer Centres
Regional centres in Zagreb, Osijek, Rijeka, Split




Website
Tel.: 0800 40 00 05 (11:00 - 15:00)

Centro de información y reconocimiento académico

Agencija za znanost i visoko obrazovanje - Nacionalni ENIC/NARIC ured
Agency for Science and Higher Education - National ENIC/NARIC Office

Donje Svetice 38/V
HR-10000 Zagreb

Website
Tel.: +385 16 27 48 00
Tel.: +385 16 27 48 44
Tel.: +385 16 27 48 88
Fax: +385 16 27 48 89
E-mail: enic@azvo.hr

Programas de intercambio de la UE

Agencija za mobilnost i programe EU
Agency for Mobility and EU Programs

Frankopanska 26
HR-10000 Zagreb

Website
Tel.: +385 15 00 56 35
Fax: +385 15 00 56 99
E-mail: info@mobilnost.hr

Organismos nacionales de educación

Ministarstvo znanosti, obrazovanja i sporta
Ministry of Science, Education and Sports

Donje Svetice 38
HR-10000 Zagreb

Website
Tel.: +385 14 56 90 00
Fax: +385 14 59 43 01
E-mail: uzoj@mzos.hr

Voluntariado

Voluntariado

Hrvatska mreža volonterskih centara
Croatian Network of Volunteer Centres
Regional centres in Zagreb, Osijek, Rijeka, Split




Website
Tel.: 0800 40 00 05 (11:00 - 15:00)

Familia

Matrimonio y otros tipos de uniones

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Hijos

Adopción

Adopción

Ministarstvo socijalne politike i mladih
Ministry of Social Policy and Youth

Savska cesta 66
HR-10000 Zagreb

Websitehr
Tel.: +385 15 55 71 11
Fax: +385 15 55 72 22
E-mail: ministarstvo@mspm.hr

Sustracción de menores

Sustracción de menores

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Divorcio y separación

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Responsabilidad parental

Divorcio y separación

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Responsabilidad parental

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Parejas

Matrimonio y otros tipos de uniones

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Divorcio y separación legal

Divorcio y separación

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Obligaciones de alimentos - manutención de los miembros de la familia

Pensión alimenticia

Ministarstvo pravosuđa
Ministry of Justice

Ulica grada Vukovara 49
HR-10000 Zagreb

Website
Tel.: +385 13 71 40 00
Fax: +385 13 71 45 07
E-mail: pitanja@pravosudje.hr

Matrimonio

Matrimonio y otros tipos de uniones

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Uniones civiles y registradas

Matrimonio y otros tipos de uniones

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Parejas no casadas

Matrimonio y otros tipos de uniones

Ministarstvo uprave
Ministry of Public Administration

Maksimirska 63
10000 Zagreb

Website
Tel.: +385 12 35 75 55
Fax: +385 12 35 76 07
E-mail: kontakt-uprava@uprava.hr

Salud

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Comprar medicamentos con receta en el extranjero

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Las recetas en el extranjero: gastos y reembolsos

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Utilizar una receta en el extranjero

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Tratamiento médico programado en el extranjero

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Gastos y reembolso: tratamiento médico programado en el extranjero

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Organizar un tratamiento médico programado en el extranjero

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Puntos de información: tratamiento médico programado en el extranjero

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Asistencia sanitaria no programada

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Ir al médico o al hospital en el extranjero

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Seguro médico para estancias temporales

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Asistencia sanitaria no programada: pagos y reembolsos

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Cuando vives en el extranjero

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Cobertura sanitaria

Ministarstvo rada i mirovinskoga sustava
Ministry of Work and Pension System

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 51 61 06 83 5
E-mail: info@mrms.hr

Ministarstvo zdravstva
Ministry of Health

Ksaver 200a
HR-10000 Zagreb

Website
Tel.: +38 51 46 07 55 5
Fax: +38 51 46 77 07 6
E-mail: pitajtenas@miz.hr

Hrvatski zavod za zdravstveno osiguranje
Croatian Health Insurance Fund

Margaretska 3
HR-10000 Zagreb

Website
Tel.: + 38 51 64 49 09 0
Fax: +38 51 48 12 60 6
E-mail: ncp-croatia@hzzo.hr

Trámites de residencia

Trámites de residencia

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Viajes

Tarjeta europea de estacionamiento para personas con discapacidad

Ministarstvo zdravstva
Ministry of Health




Websitehr
Tel.: +385 14 60 75 75
E-mail: marijana.pavlic@miz.hr (Ms Marijana Pavlić)
PERSONAL CONTACT EMAIL: marijana.pavlic@miz.hr
PERSONAL CONTACT PHONE: +385 1 4607 575
PERSONAL CONTACT NAME: Ms Marijana Pavlić

Carinska uprava
Customs Administration

A. Von Humboldta 4a
10000 Zagreb

Website
Tel.: +385 16 21 13 00
Tel.: 0800 12 22
E-mail: ured-ravnatelja@carina.hr

Ministerio de Asuntos Exteriores

Ministarstvo vanjskih i europskih poslova
Ministry of Foreign and European Affairs

Trg N.Š. Zrinskog 7-8
HR-10000 Zagreb

Website
Tel.: +385 14 56 99 64
Fax: +385 14 55 17 95
E-mail: ministarstvo@mvep.hr

Organismos nacionales competentes

Hrvatska agencija za civilno zrakoplovstvo
Croatian Civil Aviation Agency

Ulica grada Vukovara 284
HR-10000 Zagreb

Website
Tel.: +385 12 36 93 00
Fax: +385 12 36 93 01
E-mail: passenger.rights@ccaa.hr

Ministarstvo financija
Ministry of Finances

Katančićeva 5
HR-10000 Zagreb

Website
Tel.: +385 14 59 13 33
Fax: +385 14 92 25 83
E-mail: informiranje@mfin.hr

Porezna uprava
Tax Administration

Boškovićeva 5
HR-10000 Zagreb

Website
Tel.: +385 14 80 90 00
E-mail: ured.ravnatelja@porezna-uprava.hr

Conducir en el extranjero

Permiso de conducción y seguro

Matriculación

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Pérdida, robo o sustitución del permiso de conducir estando de vacaciones

Matriculación

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Derechos de los pasajeros

Derechos de los pasajeros aéreos

Organismos nacionales competentes

Hrvatska agencija za civilno zrakoplovstvo
Croatian Civil Aviation Agency

Ulica grada Vukovara 284
HR-10000 Zagreb

Website
Tel.: +385 12 36 93 00
Fax: +385 12 36 93 01
E-mail: passenger.rights@ccaa.hr

Transporte y discapacidad

Tarjeta Europea de Estacionamiento para personas con discapacidad

Tarjeta europea de estacionamiento para personas con discapacidad

Ministarstvo zdravstva
Ministry of Health




Websitehr
Tel.: +385 14 60 75 75
E-mail: marijana.pavlic@miz.hr (Ms Marijana Pavlić)
PERSONAL CONTACT EMAIL: marijana.pavlic@miz.hr
PERSONAL CONTACT PHONE: +385 1 4607 575
PERSONAL CONTACT NAME: Ms Marijana Pavlić

Vehículos

Vehículos

Comprar y arrendar (leasing) un vehículo

Europski potrošački centar Hrvatska
European Consumer Centre Croatia

Ulica grada Vukovara 78
HR-10000 Zagreb

Websitehr
Tel.: +38 57 24 14 41 4
Fax: +38 51 61 09 15 0
E-mail: danijela.markovickrstic@mingo.hr
E-mail: ecc-croatia@mingo.hr9

Vehículos de empresa

Matriculación

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Permiso de conducir

Permiso de conducir

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Reconocimiento y validez del permiso de conducir

Matriculación

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Renovación y canje del permiso de conducir

Matriculación

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Obtener un permiso de conducir en la UE

Matriculación

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Matriculación

Matriculación

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Documentación y trámites para la matriculación de vehículos

Matriculación

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Matriculación de vehículos en otro país de la UE

Matriculación

MUP - Ministarstvo unutarnjih poslova
Ministry of Internal Affairs

Ulica grada Vukovara 33
HR-10000 Zagreb

Websitehr
Tel.: +385 16 12 21 11
Fax: +385 16 12 24 52
E-mail: pitanja@mup.hr

Trabajo y jubilación

Ministarstvo rada i mirovinskoga sustava - Uprava za rad i zaštitu na radu
Ministry of Labour and Pension System - Directorate for Labour and Safety at Work


Ulica grada Vukovara 78
HR-10000 Zagreb

Website
Tel.: +385 16 10 66 41
Fax: +385 16 10 91 71
E-mail: croliaisonoffice@mrms.hr
E-mail: info@mrms.hr

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Encontrar trabajo en el extranjero

Acceso a empleos en el sector público

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Si no encuentras trabajo

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Transferencia de prestaciones de desempleo

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Jubilarse en el extranjero

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

Pensiones públicas en el extranjero

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

Pensiones complementarias en el extranjero

HZMO - Hrvatski zavod za mirovinsko osiguranje
Croatian Pension Agency

A. Mihanovića 3
HR-10000 Zagreb

Website
Tel.: +385 14 59 55 00
Tel.: Info tel: +385 14 59 50 11
Tel.: Info tel: +385 14 59 50 22
Fax: +385 14 59 50 63
E-mail: pitanja@mirovinsko.hr

Desempleo y prestaciones

Pensiones de supervivencia y subsidios por defunción

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Cobertura de seguridad social en el extranjero

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Sistemas de seguridad social en la UE

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Desempleo en el extranjero

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Formularios útiles para los derechos de seguridad social

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Trabajar en el extranjero

Trabajadores desplazados

Ministarstvo rada i mirovinskoga sustava - Uprava za rad i zaštitu na radu
Ministry of Labour and Pension System - Directorate for Labour and Safety at Work


Ulica grada Vukovara 78
HR-10000 Zagreb

Website
Tel.: +385 16 10 66 41
Fax: +385 16 10 91 71
E-mail: croliaisonoffice@mrms.hr
E-mail: info@mrms.hr

Funcionarios en el extranjero

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Trabajadores pendulares transfronterizos

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Igualdad de trato

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

Permisos de trabajo

HZZ - Hrvatski zavod za zapošljavanje
Croatian Employment Service

Radnička cesta 1
HR-10000 Zagreb

Website
Tel.: +385 16 12 60 00
Tel.: Info tel: +385 16 44 40 00
Fax: +385 16 12 60 38
E-mail: hzz@hzz.hr

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