National contacts - Bulgaria

Consumers

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Consumer dispute resolution

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Formal legal action for consumers

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Informal dispute resolution for consumers

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Out-of-court procedures for consumers

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Energy supply

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Access to and use of energy services

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Complaints and dispute resolution

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Contracts and energy consumption

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial products and services

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Bank accounts in the EU

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Consumer credits and loans

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Payments, transfers and cheques

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Insurance products

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Mortgage loans

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Financial dispute resolution bodies

Комисия за финансов надзор
Financial Supervision Commission

16 Budapeshta str.
BG-1000 Sofia

Website
Tel.: +359 29 40 49 99
E-mail: bg_fsc@fsc.bg

Financial dispute resolution bodies

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

Internet and telecoms

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Internet access

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Roaming in the EU

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Telecommunication services

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Shopping

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Contract information

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Guarantees and returns

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Pricing and payments

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Shipping and delivery

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

VAT – Value Added Tax

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Unfair treatment

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Unfair commercial practices

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Unfair contract terms

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Unfair pricing

Alternative Dispute Resolution

Комисия зазащита на потребителите
Commission for Consumer Protection

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Cross border enforcement and cooperation

Комисия зазащита на потребителите
Commission for Consumer Protection   

4A Slaveykov Pl., floors 3, 4 and 6
BG-1000 Sofia

Websitebg
Tel.: +359 29 33 05 65
Tel.: +359 29 88 42 18
Tel.: Hotline 0700 11 12 2
E-mail: info@kzp.bg

Alternative Dispute Resolution

Помирителна Комисия За Платежни Спорове /ПКПС/
Conciliation Commission on Payment Disputes

4А, fl. 3 Slaveikov Sq.
BG-1000 Sofia

Website
Tel.: +359 29 33 05 77
Fax: +359 29 88 42 18

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Education & Youth

Volunteering

Министерство на младежта и спорта, Дирекция "Младежки политики"
Ministry of Youth and Sports, Directorate "Youth Policies"

75 Vasil Levski Blvd
BG-1040 Sofia

Website
Tel.: +359 29 30 08 36
E-mail: question@mpes.governmen.bg

Academic recognition and information centre

Национален център за информация и документация (НАЦИД)
National Centre for Information and Documentation (NACID)

52a Dr. G.M. Dimitrov Blvd.
BG-1125 Sofia

Website
Tel.: +359 28 71 38 24
Fax: +359 29 71 31 20
E-mail: nacid@nacid-bg.net

EU exchange programmes

Център За Развитие На Човешките Ресурси
Human Resource Development Centre

15 Graf Ignatiev Street, 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 15 50 10
Fax: +359 29 15 50 49
E-mail: hrdc@hrdc.bg

National education bodies

Министерство на образованието и науката
Ministry of Education and Science

2A Knjaz Dondukov Bld.
BG-1000 Sofia

Website
Tel.: +359 29 21 77 99
Fax: +359 29 88 24 85
E-mail: press_mon@mon.bg

Volunteering

Volunteering

Министерство на младежта и спорта, Дирекция "Младежки политики"
Ministry of Youth and Sports, Directorate "Youth Policies"

75 Vasil Levski Blvd
BG-1040 Sofia

Website
Tel.: +359 29 30 08 36
E-mail: question@mpes.governmen.bg

National education bodies

Министерство на образованието и науката
Ministry of Education and Science

2A Knjaz Dondukov Bld.
BG-1000 Sofia

Website
Tel.: +359 29 21 77 99
Fax: +359 29 88 24 85
E-mail: press_mon@mon.bg

Family

Family benefits

Министерство на труда и социалната политика
Агенция за социално подпомагане
Ministry of Labour and Social Policy
Agency for Social Assistance  

2 Triaditza Str.
BG-1051 Sofia

Website
Tel.: +359 28 11 96 07
E-mail: ok@asp.government.bg

Divorce and separation

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia

Website
Tel.: +359 29 23 75 55
E-mail: priemna@justice.government.bg

Family benefits

Министерство на труда и социалната политика
Ministry of Labour and Social Policy

2 Triaditza Str.
BG-1051 Sofia

Website
Tel.: +359 28 11 94 43
Fax: +359 29 86 13 18
Fax: +359 29 88 44 05
E-mail: mlsp@mlsp.government.bg

Children

Child abduction

Divorce and separation

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia

Website
Tel.: +359 29 23 75 55
E-mail: priemna@justice.government.bg

Couples

Divorce and legal separation

Divorce and separation

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia

Website
Tel.: +359 29 23 75 55
E-mail: priemna@justice.government.bg

Maintenance obligations - support for family members

Divorce and separation

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia

Website
Tel.: +359 29 23 75 55
E-mail: priemna@justice.government.bg

Maintenance

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia

Website
Tel.: +359 29 23 75 55
E-mail: priemna@justice.government.bg

Marriage

Child abduction

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia

Website
Tel.: +359 29 23 75 55
E-mail: priemna@justice.government.bg

Civil unions and registered partnerships

Child abduction

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia

Website
Tel.: +359 29 23 75 55
E-mail: priemna@justice.government.bg

Unmarried couples

Child abduction

Министерство на правосъдието
Ministry of Justice

1 Slavianska Str.
BG-1040 Sofia

Website
Tel.: +359 29 23 75 55
E-mail: priemna@justice.government.bg

Health

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Getting prescription medicine abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Prescriptions abroad: expenses and reimbursements

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Presenting a prescription abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Planned medical treatment abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Expenses and reimbursements: planned medical treatment abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Organising planned medical treatment abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Information points: planned medical treatment abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Unplanned healthcare

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Going to a doctor/hospital abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Health cover for temporary stays

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Unplanned healthcare: payments and reimbursements

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

When living abroad

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Your health insurance cover

National contact point for cross-border healthcare

Национална здравноосигурителна каса
National health insurance fund

1 Krichim Str.
BG-1407 Sofia

Website
Tel.: +359 29 65 91 16
E-mail: crossbordercare@nhif.bg

Social security

Национален осигурителен институт
National Security Institute

62-64 Al. Stambolijski Blvd
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Health authority

Министерство на здравеопазването
Ministry of Health

5 Sveta Nedelya sq
BG-1000 Sofia

Website
Tel.: +359 29 30 11 07
Tel.: +359 29 30 11 18
Tel.: +359 29 81 01 11
E-mail: press@mh.government.bg

Residence formalities

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Documents and formalities

Permanent residence (>5 years) for EU nationals

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Permanent residence (>5 years) for non-EU family members

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Registering EU family members in another EU country

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Registering your non-EU family members in another EU country

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Registering your residence abroad

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Reporting presence for short stays (<3 months)

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Elections abroad

European elections

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Municipal elections

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Home country elections

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Family residence rights

Civil and registered partners

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Jobseeker's family

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Other relatives

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Your EU spouse and children

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Your non-EU spouse and children

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Your parents

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Residence rights

Jobseekers - residence rights

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Pensioners - residence rights

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Students - residence rights

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Workers - residence rights

Residence formalities

Министерство на вътрешните работи
Ministry of the Interior

29 Shesti Septemvri Str.
BG-1000 Sofia

Website
Tel.: +359 29 82 50 00

Travel

Foreign ministry

Министерство на външните работи на Република България
Ministry of Foreign Affairs of the Republic of Bulgaria
   

2 Aleksandar Zhendov Str.
BG-1040 Sofia

Website
Tel.: - general non-visa consular information: +359 29 48 20 05
Tel.: - legalization/verification of documents: +359 28 07 64 23; +359 28 07 64 26
Tel.: - visas: +359 29 48 30 16
Tel.: +359 29 48 29 99
E-mail: consular@mfa.bg

EU parking card for people with disabilities

Национално сдружение на Общините в Република България
National Association of Municipalities in the Republic of Bulgaria

23 Golash street
BG-1111 Sofia

Website
Tel.: +359 29 43 44 67
Fax: +359 29 43 44 31
E-mail: namrb@namrb.org

EU parking card for people with disabilities

Столична община
Sofia Municipality

33 Moskovska street
BG-1000 Sofia

Websitebg
Tel.: +359 29 37 72 14

National Enforcement Bodies

Министерство на транспорта, информационните технологии и съобщенията
Главна дирекция "Гражданска въздухоплавателна авиация"
Ministry of Transport, Information, Technologies and Communications
Directorate General "Civil Aviation Administration"

9 Dyakon Ignatii Str,
BG-1000 Sofia


Tel.: +359 29 37 10 47
Fax: +359 29 80 53 37
E-mail: caa@caa.bg

Taxation and customs body

Национална Агенция "Митници"
National Customs Agency

47 G.S. Rakovski Str.
BG-1202 Sofia

Website
Tel.: +3592 98 59 42 10
Tel.: +3592 98 59 42 13
E-mail: pr@customs.bg

Driving abroad

Car insurance validity when travelling abroad

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 81 11 03
E-mail: ins@nbbaz.bg

Driving licence and insurance

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 81 11 03
E-mail: ins@nbbaz.bg

Driving licence

Министерство на вътрешните работи, Главна дирекция Национална полиция, отдел „Пътна полиция"
Ministry of Interior, Chief Directorate National Police, Traffic police Department

София, бул. Александър Малинов №1
Sofia, 1 Aleksander Malinov Blvd

Website
Tel.: +359 29 82 89 48
Tel.: +359 29 82 89 74
E-mail: trafficpol.150@mvr.bg

Driving licence loss, theft, replacement when on holiday

Driving licence

Министерство на вътрешните работи, Главна дирекция Национална полиция, отдел „Пътна полиция"
Ministry of Interior, Chief Directorate National Police, Traffic police Department

София, бул. Александър Малинов №1
Sofia, 1 Aleksander Malinov Blvd

Website
Tel.: +359 29 82 89 48
Tel.: +359 29 82 89 74
E-mail: trafficpol.150@mvr.bg

Passenger rights

Air passenger rights

National Enforcement Bodies

Министерство на транспорта, информационните технологии и съобщенията
Главна дирекция "Гражданска въздухоплавателна авиация"
Ministry of Transport, Information, Technologies and Communications
Directorate General "Civil Aviation Administration"

9 Dyakon Ignatii Str,
BG-1000 Sofia


Tel.: +359 29 37 10 47
Fax: +359 29 80 53 37
E-mail: caa@caa.bg

Transport and disability

EU parking card for people with disabilities

EU parking card for people with disabilities

Национално сдружение на Общините в Република България
National Association of Municipalities in the Republic of Bulgaria

23 Golash street
BG-1111 Sofia

Website
Tel.: +359 29 43 44 67
Fax: +359 29 43 44 31
E-mail: namrb@namrb.org

EU parking card for people with disabilities

Столична община
Sofia Municipality

33 Moskovska street
BG-1000 Sofia

Websitebg
Tel.: +359 29 37 72 14

Vehicles

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 81 11 03
E-mail: ins@nbbaz.bg

Driving licence

Министерство на вътрешните работи, Главна дирекция Национална полиция, отдел „Пътна полиция"
Ministry of Interior, Chief Directorate National Police, Traffic police Department

София, бул. Александър Малинов №1
Sofia, 1 Aleksander Malinov Blvd

Website
Tel.: +359 29 82 89 48
Tel.: +359 29 82 89 74
E-mail: trafficpol.150@mvr.bg

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia

Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg

Cars

Buying and leasing a car

European Consumer Centre

Европейски потребителски център България
European Consumer Centre Bulgaria

14 Bacho Kiro Str.
BG-1000 Sofia

Website
Tel.: +359 29 86 76 72
E-mail: info@ecc.bg

Company cars

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia

Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg

Driving licence

Driving licence

Министерство на вътрешните работи, Главна дирекция Национална полиция, отдел „Пътна полиция"
Ministry of Interior, Chief Directorate National Police, Traffic police Department

София, бул. Александър Малинов №1
Sofia, 1 Aleksander Malinov Blvd

Website
Tel.: +359 29 82 89 48
Tel.: +359 29 82 89 74
E-mail: trafficpol.150@mvr.bg

Driving licence recognition and validity

Driving licence

Министерство на вътрешните работи, Главна дирекция Национална полиция, отдел „Пътна полиция"
Ministry of Interior, Chief Directorate National Police, Traffic police Department

София, бул. Александър Малинов №1
Sofia, 1 Aleksander Malinov Blvd

Website
Tel.: +359 29 82 89 48
Tel.: +359 29 82 89 74
E-mail: trafficpol.150@mvr.bg

Driving licence renewal and exchange

Driving licence

Министерство на вътрешните работи, Главна дирекция Национална полиция, отдел „Пътна полиция"
Ministry of Interior, Chief Directorate National Police, Traffic police Department

София, бул. Александър Малинов №1
Sofia, 1 Aleksander Malinov Blvd

Website
Tel.: +359 29 82 89 48
Tel.: +359 29 82 89 74
E-mail: trafficpol.150@mvr.bg

Getting a driving licence in the EU

Driving licence

Министерство на вътрешните работи, Главна дирекция Национална полиция, отдел „Пътна полиция"
Ministry of Interior, Chief Directorate National Police, Traffic police Department

София, бул. Александър Малинов №1
Sofia, 1 Aleksander Malinov Blvd

Website
Tel.: +359 29 82 89 48
Tel.: +359 29 82 89 74
E-mail: trafficpol.150@mvr.bg

Insurance

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 81 11 03
E-mail: ins@nbbaz.bg

Car insurance cover abroad

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 81 11 03
E-mail: ins@nbbaz.bg

Car insurance validity in the EU

Insurance

Гаранционен фонд -Информационен център
Information Centre at the Guarantee Fund

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 80 03 00
Tel.: +359 29 80 30 49
Tel.: +359 29 80 30 49 (international claims)
Fax: +359 29 80 03 60
E-mail: GF@gfund.bg
E-mail: IC@gfund.bg

Compensation body

Национално Бюро на Българските Автомобилни Застрахователи
National Bureau of Bulgarian Motor Insurers

2 Graf Ignatiev Str. 4th floor
BG-1000 Sofia

Website
Tel.: +359 29 81 11 03
E-mail: ins@nbbaz.bg

Registration

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia

Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg

Car registration documents and formalities

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia

Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg

Car registration in another EU country

Registration

Министерство на вътрешните работи, Столична дирекция на вътрешните работи, отдел "Пътна полиция"
Ministry of the Interior, Metropolitan Directorate of the Interior, Traffic Police Department

5 Antim I Str
BG-1303 Sofia

Websitebg  
Tel.: +359 (02) 98 77 77 7
Tel.: +359 (02) 98 83 33 3
Fax: +359 (02) 98 20 16 3
E-mail: sdvr@mvr.bg

Work & Retirement

Pension authorities

Национален осигурителен институт
National Social Security Institute

62-64 Al. Stambolijsky Bul.
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Liaison office for posted workers

Министерство на труда и социалната политика - Главна Инспекция По Труда
Ministry of Labour and Social Policy - General Labour Inspectorate

3 Kniaz Aleksandar Dondukov blvd.
BG-1000 Sofia

Website
Tel.: +359 28 10 17 45
Tel.: +359 28 10 17 47
E-mail: secretar-glavensecretar@gli.government.bg

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Finding a job abroad

Access to jobs in the public sector

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

If you don't find work

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Transferring unemployment benefits

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Retiring abroad

State pensions abroad

Pension authorities

Национален осигурителен институт
National Social Security Institute

62-64 Al. Stambolijsky Bul.
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Supplementary pensions abroad

Pension authorities

Национален осигурителен институт
National Social Security Institute

62-64 Al. Stambolijsky Bul.
BG-1303 Sofia

Website
E-mail: noi@nssi.bg

Unemployment & benefits

Survivors’ pensions and death grants

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Social security cover abroad

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Social security systems in the EU

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Unemployment abroad

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Useful forms for social security rights

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Working abroad

Posted workers

Liaison office for posted workers

Министерство на труда и социалната политика - Главна Инспекция По Труда
Ministry of Labour and Social Policy - General Labour Inspectorate

3 Kniaz Aleksandar Dondukov blvd.
BG-1000 Sofia

Website
Tel.: +359 28 10 17 45
Tel.: +359 28 10 17 47
E-mail: secretar-glavensecretar@gli.government.bg

Civil servants abroad

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Cross-border commuters

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Equal treatment

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Work permits

Public employment service

Агенция по заетостта
National Employment Agency

3 Dondoukov blvd
BG-1000 Sofia

Websitebg
Tel.: +359 29 80 87 19
E-mail: az@az.government.bg

Choose country

Share this page: