OpenGoV Co-production & Co-creation: Sharing experiences from Regions and Cities
The participatory session organised by the European Commission’s Research Executive Agency (REA) Unit B3 gathered more than 60 participants to discuss OpenGoV Co-production & Co-creation: Sharing experiences from Regions and Cities. Giorgio Costantino from REA B3 moderated the session.
Corinna Amting, Head of Unit REA B3 kicked off the event by welcoming the participants, and underlined how the experiences presented were examples of implementation of the EU eGovernment Action Plan 2016-2020. Ms Amting stressed the importance of the event for fostering the transfer of publicly funded research to private and public actors and ultimately to society. In the spirit of peer learning, she invited the participants to contribute to the participatory discussions, which were meant to capture key insights, better understand the challenges for innovators and contribute to policy recommendations on the future of EU eGovernment policies.
Gianluca Misuraca, Senior Scientist at the European Commission’s Joint Research Centre in Seville took the floor to give a keynote speech on “Openness, Co-Creation & Social Innovation for Digital Government Transformation in the EU”. He stressed that people should be “prepared to manage the change”, and highlighted the current political momentum, which is calling for “a united effort” and an integration of artificial intelligence in all levels of governance. Mr Misuraca also underlined the importance of enabling technological conditions and anticipating the alleged consequences of openness and mass-collaboration, by innovating the public sector, together with its service delivery.
Representatives from three projects funded under Horizon 2020 Societal Challenge 6 provided a short introduction and presented the lessons they had learned from the projects on open government services in Europe.
Thereafter, three lively roundtable discussions were organised in parallel dealing with synergies and sustainability, the use of big data for Open Governance, and inclusiveness issues. Project partners could discuss with the participants the experiences drawn from their pilot projects using co-creation concepts across the EU. Involved stakeholders, policy-makers, administrators, researchers and professionals shared their questions and reflections in the field of co-creation with the representatives of the projects.
This dynamic scenario allowed the participants to switch among the discussions, and promoted an informal, open and effective dialogue on the topics discussed. Each roundtable was moderated by the project representative, who was also in charge of wrapping up and reporting at plenary level on the outcomes of the parallel discussions. The relationship between data and politics was listed among the conclusions, together with the scope, goals and roles assigned to the participants, making their participation important.
The networking session followed the participatory session, where the participants could exchange views over lunch on co-creation and co-production in a more informal setting.
Take away message
The engagement strategy should consider different dimensions while planning for co-creation, such as the scope, goals, roles and methods highlighting the knowledge and expertise participants can bring and to understand the needs from the communities. Data, services and communities are part of a process.
Processes need to be very careful in managing expectations, by apprising people on the outcome of the project, and whether their ideas will turn into decisions or not. Facilitators can help driving co-creation towards sustainability.
“While transparency increases accountability, and enhances visibility, it can also foster an increased participation”. (Mr Vittorio SCARANO - ROUTE-TO-PA H2020 project)
“There are more and more digital services available to citizens, and one of the questions is obviously why the public sector is not developing and delivering appropriate and relevant digital services”. (Ms Juliane JARKE - MOBILE-AGE H2020 project)
“If you want to open governance rules, you can find out about these rules, but you can also break them down and create new ones”. (Ms Ania ROK - SMARTICIPATE H2020 project)