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Roaming charges ended in the European Union on 15 June 2017. Europeans travelling within EU countries will 'Roam Like at Home' and pay domestic prices for roaming calls, SMS and data.

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23/11/2017 - Consumer affairs and public health
Nathalie Loiseau, Matti Maasikas and Halbe Zijlstra © EU
20/11/2017 - Business, taxation and competition / Consumer affairs and public health / Institutional affairs

EU27 ministers selected the new seats for the two EU agencies currently based in the UK which need to be relocated in the context of Brexit. Amsterdam (the Netherlands) was selected as the new location for the European Medicines Agency (EMA) and Paris (France) for the European Banking Authority (EBA). 

Illustration du commerce électronique © UE
14/11/2017 - Consumer affairs and public health / Justice and citizens’ rights

EU-wide rules to better protect consumers against scams and detect and stop rogue traders more swiftly were approved by MEPs. National enforcement authorities will have more powers to detect and halt online breaches of consumer protection laws and be able to coordinate their actions better across the EU. 

European Banking Authority reception © EU
01/08/2017 - Business, taxation and competition / Consumer affairs and public health / Economy and the euro / Institutional affairs

The Council has received 27 proposals by the member states, related to 23 cities, to host the EU agencies currently based in the UK. There have been 19 offers to host the European Medicines Agency (EMA) and 8 for the European Banking Authority (EBA).

Vĕra Jourová © EU
25/07/2017 - Business, taxation and competition / Consumer affairs and public health / Economy and the euro

The 2017 edition of the Consumer Conditions Scoreboard shows that more and more EU consumers are shopping online and that their trust in e-commerce has increased, in particular in buying online from other EU countries.

Scientist and equipment in laboratory © EU
05/07/2017 - Consumer affairs and public health / Research and innovation

MEPs urged the Commission to address the increase in HIV/AIDS, tuberculosis and viral hepatitis cases in the EU and to develop long-term programmes. 

Table of defective electrical appliances © EU
04/07/2017 - Consumer affairs and public health

The EU Commission, member states and producers should take measures to ensure consumers can enjoy durable, high-quality products that can be repaired and upgraded.

Margrethe Vestager © EU
27/06/2017 - Business, taxation and competition / Consumer affairs and public health

The European Commission has fined Google €2.42 billion for breaching EU antitrust rules. Google has abused its market dominance as a search engine by giving an illegal advantage to another Google product, its comparison shopping service.

Young woman using mobile from next to a train © EU
15/06/2017 - Consumer affairs and public health / Transport and travel

As of today roaming charges in the European Union will no longer apply. “The European Union is about bringing people together and making their lives easier. The end of roaming charges is a true European success story.” 

Logo de la COP21 © UE
14/06/2017 - Consumer affairs and public health / Energy, environment and climate

Plans for new compulsory greenhouse gas cuts under the Paris agreement were backed by MEPs, following a debate on the announced U.S. withdrawal. 

European energy labels on washing machines © EU
13/06/2017 - Consumer affairs and public health / Energy, environment and climate

MEPs gave the green light for a tool enabling customers to choose products reducing energy consumption and their energy bills. A new, more robust A to G scale showing the energy efficiency of household appliances to keep pace with technological progress was approved by MEPs. 

Alexis Goosdeel, Dimitris Avramopoulos, Laura d'Arrigo © EU
06/06/2017 - Consumer affairs and public health / Justice and citizens’ rights

The Trends and Developments report presents a top-level overview of the drug phenomenon in Europe, covering drug supply, use and public health problems as well as drug policy and responses. 

Person watching television © EU
18/05/2017 - Consumer affairs and public health / Transport and travel

Parliament approved new rules allowing EU citizens to access online subscription content while abroad. EU citizens with subscriptions for online films and TV will soon be able to access their content while temporarily in another EU country.

Woman holding mobile phone © EU
06/04/2017 - Consumer affairs and public health / Research and innovation

The abolition of retail roaming surcharges, now scheduled for 15 June 2017, will enable consumers to call text and use mobile data for the same cost at home and while travelling in another EU country, and transfer data across borders from another EU member state for the same cost as at home.

Man working on prosthetic limb © EU
05/04/2017 - Consumer affairs and public health

Stricter rules to ensure that medical devices such as breast or hip implants are traceable and comply with EU patient safety requirements were backed by MEPs. MEPs also approved laws to tighten up information and ethical requirements for diagnostic medical devices, e.g. for pregnancy or DNA testing.

Pollution form car exhaust © EU
04/04/2017 - Consumer affairs and public health / Energy, environment and climate / Transport and travel

The fact that diesel cars’ nitrogen oxide (NOx) emissions are much higher in real driving conditions than in laboratory tests was known to the EU member states and Commission over a decade ago. They should now act swiftly to improve tests and checks on new cars on EU roads, say MEPs.

Valdis Dombrovskis © EU
23/03/2017 - Consumer affairs and public health / Economy and the euro

The European Commission is today presenting an Action Plan that sets out ways to provide European consumers with greater choice and better access to financial services across the EU. 

Vĕra Jourová © EU
16/03/2017 - Consumer affairs and public health

Today, the European Commission presented its latest report on the Rapid Alert System for dangerous products. In 2016, the system was more actively used by national authorities, who removed more dangerous products from stores. 

Person eating salad with fork © EU
15/03/2017 - Consumer affairs and public health / Food, farming and fisheries

Plans to tighten up official food inspections, from farm to fork, were adopted by Parliament. The new rules, already informally agreed by MEPs and the Council, aims to improve food traceability, combat fraud and restore consumer trust in the integrity of the food chain.

Woman working in laboratory © EU
28/02/2017 - Consumer affairs and public health / Research and innovation

On 1 March the newly established European Reference Networks (ERNs) will start their work. ERNs are unique and innovative cross-border cooperation platforms between specialists for the diagnosis and treatment of rare or low prevalence complex diseases.

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