At this workshop, the final results of the ‘Main developments study 2013-2016’ and the interim results of the study on the ‘Development of cross-border e-commerce through efficient parcel delivery’ will be presented.
The workshop will provide an opportunity to learn about:
- how letter and parcel markets are changing across Europe
- how regulatory frameworks are adapting to these challenges, including the sustainability of the universal postal service
- the social and environmental impact of the sector
- what consumers and e-retailers expect from cross-border parcel delivery services