Praveen Kumar C

Branch operations have been managed effectively by supervising customer queries, transaction

activities, and counter operations to achieve seamless service delivery.

Audits and compliance procedures have been meticulously supported, ensuring adherence to

internal policies and external regulatory standards.

Joint custodianship of safe vaults and monitoring of security items have been ensured, prioritizing

secure banking operations.

Periodical reviews and maintenance of loan documents and jewel pledge inventories have been

conducted to streamline processes.

Collection and monitoring of OD limit documents and stock statements have been executed for timely

renewals and compliance alignment.

Proper upkeep of ATM/CDM cash and supervision of clearing operations have been managed to

ensure operational accuracy.

Active involvement has been provided in subsidy-based loans for timely claim submissions, enhancing

process efficiency.

Regular follow-ups have been carried out for overdue collections and dues, ensuring seamless credit

operations.

Participation in block-level and district-level bankers' meetings has enabled representation of branch

goals and alignment with government schemes.

Support has been extended to the branch manager in overseeing team management, customer

escalations, and daily operations.

Responsibilities have included managing the MSME portfolio across clusters, ensuring client

engagement, and delivering financial solutions tailored to business requirements.

Extensive coordination has been undertaken with 16 branches across districts, fostering operational

alignment and goal achievement.

Efforts have been focused on handling a Business Correspondent, enhancing MSME business growth

and stakeholder management.

Timely supervision of files and processes related to MSME loans has been ensured to align with the

company’s compliance standards.

Strategic efforts have been implemented to optimize portfolio performance by analyzing risk factors

and streamlining credit approvals.

Coordination with branch teams and leadership has been prioritized to drive MSME operations and

enhance service delivery.

Credit analysis and assessments have been performed to identify viable opportunities for MSME

financing.

Reporting and data analysis have been managed to track operational performance and ensure key

deliverables are met.

Effective client servicing has been ensured through timely communication and delivery of customized

financial solutions.

Contributions have been made toward enhancing operational processes, increasing efficiency, and

ensuring alignment with organizational goals.

Managing the BSS (Bharat Super Shop) loan product portfolio across Virudhunagar, Tirunelveli,

Nagercoil, and Tuticorin branches

Driving business growth through strategic planning and portfolio expansion

Ensuring effective collections and maintaining healthy recovery rates

Monitoring and controlling delinquency and NPA levels across the cluster

Leading and guiding branch teams to achieve sales and recovery targets

Conducting regular field visits and performance reviews

Coordinating with Branch Managers for smooth operational execution

Ensuring compliance with RBI norms and internal audit standards

Training and mentoring staff for improved customer handling and product knowledge

Preparing and submitting MIS and performance reports to senior management