Education and training

Google Career Certificates

  • Google Business Intelligence Professional Certificate

  • Online, Germany

Foundations of Business Intelligence

  1. Understand common careers and industries that use BI
  2. Investigate the impact data can have on business decision-making
  3. Explain the important role that BI professionals have in businesses
  4. Develop a BI project plan


The Path to Insights: Data Models and Pipelines

  1. Build data models that answer business questions
  2. Apply the ETL process to workplace scenarios
  3. Explore ETL tools
  4. Construct a pipeline to deliver necessary data


Decisions, Decisions: Dashboards and Reports

  1. Design BI visualizations
  2. Practice using BI reporting and dashboard tools
  3. Create presentations to share key BI insights with stakeholders
  4. Develop professional materials for your job search


AI in Business Intelligence

  1. Introduction to AI for business intelligence
  2. Boost your data analytics skills with AI
  3. Clean and prepare data with help from AI
  4. Organize data and build formulas using AI
  5. Create engaging data visualizations with AI
  6. Improve your R code with help from AI
  • Field(s) of study: Business Intelligence

Google Career Certificates

  • Google AI Essentials - Course Certificate

Introduction to AI

  1. Maximize Productivity With AI Tools
  2. Discover the Art of Prompt Engineering
  3. Use AI Responsibly
  4. Stay Ahead of the AI Curve

Google Career Certificates

  • Google Data Analytics - Professional Certificate

  • Online, Germany
  1. Foundations: Data, Data, Everywhere
  2. Ask Questions to Make Data-Driven Decisions
  3. Prepare Data for Exploration
  4. Process Data from Dirty to Clean
  5. Analyze Data to Answer Questions
  6. Share Data Through the Art of Visualization
  7. Data Analysis with R Programming
  • Field(s) of study: Software and applications development and analysis
  • Final grade: Certificate

Google Career Certificates

  • Google User Experience (UX) Design - Professional Certificate

  1. Foundations of User Experience (UX) Design
  2. Start the UX Design Process: Empathize, Define, and Ideate
  3. Build Wireframes and Low-Fidelity Prototypes
  4. Conduct UX Research and Test Early Concepts
  5. Create High-Fidelity Designs and Prototypes in Figma
  6. Build Dynamic User Interfaces (UI) for Websites
  7. Design a User Experience for Social Good & Prepare for Jobs
  • Field(s) of study: Software and applications development and analysis
  • Final grade: Certificate

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Artificial Intelligence for Content Creation" - Course

  • Puebla, Mexico

Apps:

  1. ChatGPT
  2. Dall E - Bing
  3. Fliki.ai
  4. Midjourney - Leonardo AI
  5. Consensus
  6. ChatPDF
  7. SoundDraw
  8. Google Bard
  9. Runway
  10. Perplexity.AI
  11. Gamma
  12. Jenni.AI
  13. Bing Copilot
  14. Microsoft Designer

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Apps. Prototype planning and design" - Course

  • Puebla, Mexico

Syllabus

  1. User experience core concepts
  2. Interfaces and responsiveness
  3. Usability and its applications
  4. Layout of Websites and Apps with Balsamiq
  5. Collaborative design environments with Figma
  6. Prototyping processes with MarvelApp

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Community Management - Social Network Strategies" - Workshop Course

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

IESE School of Business - University of Navarra

  • Strategic marketing: keys to successfully compete

Udemy

  • Microsoft Power BI: Visualization and Exploratory Analysis

Popular Autonomous University of the State of Puebla (UPAEP)

  • Learning Outcomes: General Education (GELOs) and Co-Curricular Areas (ccLOs)

  • Av 9 Pte 1712, Barrio de Santiago , 7241, Puebla, Mexico

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Digital Content Creation" - Workshop

  • Puebla, Mexico

Digital Content Creation


  1. Creative Commons, copyright
  2. Simplified graphic design with apps
  3. Canva
  4. Snapseed
  5. Adobe Spark
  6. Prisma
  7. Foodie
  8. Simplified graphic design in the cloud
  9. Visme
  10. Stencil
  11. Podcast production
  12. Anchor
  13. Creating video presentations
  14. Loom
  15. Video Production
  16. SoapBox
  17. Creation of Animated Videos
  18. Videoscribe
  19. Content Management Platform
  20. WordPress

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Consumer Digital Route" - Workshop

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Design and preparation of college subjects" - Workshop

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Digital Tools for teachers of the XXI century" - Workshop

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Effective learning environment through technology" - Workshop

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

Ministry of Culture - Municipal Institute of Art and Culture in Puebla

  • Diploma in Cross-Cultural Management

  • Av. de la Reforma 1519, Barrio de San Sebastián, 72090, Puebla, Mexico

Popular Autonomous University of the State of Puebla (UPAEP)

  • Life and career plan - Workshop

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Technological Tools" Diploma

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

Center for Business Innovation and Competitiveness – BUAP

  • Elementary Marketing for Small and Medium Enterprises - Workshop

  • Edif. 1 Sur, segundo piso, Complejo Cultural Universitario, Vía Atlixcáyotl No. 2239 , 72400, Puebla, Mexico

Popular Autonomous University of the State of Puebla (UPAEP)

  • "How you build a blog for educational use?" - Workshop

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

Popular Autonomous University of the State of Puebla (UPAEP)

  • Microsoft Office Specialist 2007

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

Certification in Word, Excel and PowerPoint 2007

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Introduction to the strategic use of Learning and Knowledge Technologies" - Workshop

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

Popular Autonomous University of the State of Puebla (UPAEP)

  • "Blackboard Management" - Workshop

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico

Meritorious Autonomous University of Puebla (BUAP)

  • "Leadership and development of management skills" - Workshop

  • 4 Sur #104; Colonia Centro, 72000, Puebla, Mexico

Meritorious Autonomous University of Puebla (BUAP)

  • Diploma in Computer Systems Management

  • 4 Sur #104; Colonia Centro, 72000, Puebla, Mexico

Iberoamerican University, Gulf Center Campus (UIA)

  • Diploma in Strategic Marketing

  • Blvrd del Niño Poblano 2901, Reserva Territorial Atlixcáyotl, Centro Comercial Puebla, San Andrés Cholula, 72810, Puebla, Mexico

National Autonomous University of Mexico (UNAM )

  • Industrial Designer Degree

  • Circuto Escolar S/N, C.U., Coyoacán, 04510, Ciudad de México, Mexico
  1. “Deforma Bulletin” Newsletter; editor and publisher of CIDI - UNAM


  1. Knowledge and experience in the use of photographic equipment, as well as industrial machinery such as circular and band saws, lathes, thermoforming machines, etc.


  • Field(s) of study: Industrial Design
  • Thesis: Security equipment for airport ramp agents

Work experience

  • AZURIT Seniorenzentrum

  • Tann Laaberg, Germany

Resident healthcare assistant

My job consists of caring for residents with diligence, respect, and high hygiene standards; being able to develop leadership skills, empathy, and problem-solving abilities in diverse social environments.

  • Teleperformance Portugal

  • Cais Português Lote 2.34 01, 1990-011, Lisbon, Portugal
  • Name of unit or department: Technical and Customer Service
  • Business or sector: Professional, scientific and technical activities

Web content specialist

As a Web Product Implementation Specialist for Google I,


Empowered customers across the EMEA market to maximize the use of Google products such as Analytics, Ads, and Tag Manager by providing in-depth guidance, technical support, and tailored training within key programs.


Redesigned the internal website to focus on user experience, leading to improved information searchability and more efficient technical support processes.


Experienced in managing cross-functional teams and fostering a culture of continuous learning.


Managed reports in Connect Cases - CRM


Mentored, built, trained, and developed new incoming staff to ensure consistency of service and adherence to policies and procedures.

  • Popular Autonomous University of the State of Puebla (UPAEP)

  • Av 9 Pte 1712, Barrio de Santiago, 72410, Puebla, Mexico
  • Name of unit or department: Engenieering
  • Business or sector: Education

Teacher of further education

As a Professor in Digital Teaching Tools and Microsoft Office Platform, I


Worked with undergraduate students teaching them the use of digital tools, (Google Suite, Spreadsheets, Wix, Teamwork, Canva, Prezi, Symbaloo, Genial.ly, WeVideo, Trello, Powtoon, Flipsnack, Thinglink, Snapseed, Prisma, Spark, Medium, Anchor).


Taught undergraduate students how to use the Office 365 package and how to resolve real cases utilizing the platform. (Word, Excel, PowerPoint, Sway, Teams, cloud storage).


Extensive knowledge in digital applications and technology management.

  • HARMO Design and Manufacturing

  • Calle 19 Oriente No. 202 - A, 72530, Puebla, Mexico
  • Business or sector: Other service activities

Digital marketing strategist

As a Digital Consultant, I collaborated as a social media marketing advisor and web developer.

  • Uriarte Talavera (Fine Local Traditional Ceramics)

  • 4 Poniente No. 911 Colonia Centro, 72000, Puebla, Mexico
  • Name of unit or department: Manufacture and Production
  • Business or sector: Manufacturing

Manufacturing production manager

Optimized supply chain through KPIs, data analysis, and performance metrics, reducing production lead time by 20% and boosting overall production efficiency by 15%.


Elevated client satisfaction by 15% (NPS) by establishing a Quality Assurance Department, implementing 5S methodology, and developing a comprehensive "Guide for Quality Assurance on Talavera Pieces".


Designed and implemented an internal website to centralize key information, streamlining manufacturing processes for enhanced analysis, decision-making, and continuous improvement.


Spearheaded production activities to optimize plant operations, focusing on product delivery, quality, efficiency, cost control, and maximizing production capacity while ensuring policy compliance.


Standardized production schedules by monitoring material flow, updating manufacturing costs, and aligning delivery times with product classifications to meet commercial demand.


Implemented and managed an equipment maintenance program, ensuring resource sufficiency for uninterrupted operations.


Skilled in data analysis and reporting with strong communication and presentation skills.


Collaborated with the Commercial department on R&D initiatives for new product development.

  • Uriarte Talavera (Fine Local Traditional Ceramics)

  • Av. 4 Poniente No. 911 Colonia Centro, 72000, Puebla, Mexico
  • Name of unit or department: Sales
  • Business or sector: Manufacturing

Sales commercial manager

Results-driven Global Sales Manager with expertise in optimizing global sales operations and driving revenue growth.


Developed and executed a strategic marketing innovation plan, introducing new packaging designs and social media engagement strategies, resulting in a 30% increase in annual sales revenue over 4 years.


Implemented a data-driven approach to client acquisition, expanding the client portfolio by 20% by aligning business goals with targeted sales strategies.


Launched a sales administration website with performance dashboards, empowering sales leadership and enabling data-driven decision-making for the commercial team.


Spearheaded design and sales innovations in tiles, securing Tile Council of North America membership and enhancing brand visibility through trade show participation.


Managed diverse international clientele across North and South America and Europe, collaborating with artists and designers to create bespoke products.


Proven leader in developing and implementing strategic sales strategies and training programs, including comprehensive budgets and forecasts to ensure alignment with company objectives.


Oversaw national and international sales operations, managing distributors locally and abroad to expand market reach.


Collaborated with IT teams to enhance systems performance and ensure data security.

  • Institute for Social Security and Services for State Workers (ISSSTE)

  • Av. 3 Poniente No. 1906 Colonia Amor, 72140, Puebla, Mexico
  • Name of unit or department: IT and Systems
  • Business or sector: Public administration and defence; compulsory social security

ICT information manager

Led cross-functional teams of up to 25 members across Puebla state, ensuring project goal alignment and providing seamless operations and technology support.


Spearheaded a state-wide project connecting 38 medical and administrative units to Mexico City's Central Office, relocating institutional networks, telecommunications, and surveillance equipment.


Coordinated the Electronic Medical Record Program implementation, enabling digital clinical history records for beneficiaries and enhancing healthcare efficiency and service quality.


Supervised the installation of the new delegation headquarters' cabling system, mapping 370 voice and data nodes to optimize service delivery in administrative offices.


Developed and implemented an IT training curriculum that equipped 120 employees with basic IT issue resolution skills, reducing end-user response time by 50% within six months.


Language skills

Mother tongue(s)

Spanish

Other language(s)

Listening Reading Spoken interaction Spoken production Writing

Ingles

C1: Proficient user
C1: Proficient user
C1: Proficient user
C1: Proficient user
C1: Proficient user

German

A2: Basic User
A2: Basic User
A2: Basic User
A2: Basic User
A2: Basic User

Honours and awards

Recognition of Good Performance in Teacher Evaluation

08/07/2021
Popular Autonomous University of the State of Puebla (UPAEP)

Recognition for having obtained very high results in the evaluations carried out by the students.

Selected Essay

03/10/2020
Popular Autonomous University of the State of Puebla (UPAEP)

Teachers writing Letters to Family


"Y mi familia se quedó en casa…"


Based on the time of COVID-19, and the changes in habits that it represents for each family.

Recognition to Seniority and Trajectory

30/10/2014
Popular Autonomous University of the State of Puebla (UPAEP)

Recognition of the years of uninterrupted work in the Institution

Recognition on transparency, integrity, and honesty at Government Public Service

30/09/2007
Institute for Social Security and Services for State Workers (ISSSTE)

Laudatory Note on exercised values of transparency, honesty and, integrity as a public servant

30/09/2007
Institute for Social Security and Services for State Workers (ISSSTE)

Honorable mention

13/06/1994
International Luggage Design Competition Toyooka Japan 94

Skills

  • perform data analysis
  • attend to detail
  • manufacturing processes
  • strategic planning
  • sales strategies
  • project management
  • apply business acumen
  • develop strategy to solve problems
  • leadership principles
  • technology education
  • coordinate communication within a team
  • communicate commercial and technical issues in foreign languages
  • mentor individual employees
  • implement marketing strategies
  • demonstrate professional attitude to clients
  • manage data, information and digital content
  • manipulate wood
  • address an audience
  • show empathy
  • translate artistic concepts to technical designs
  • maintain relationship with suppliers
  • create ceramic objects
  • manage supplies
  • manage sales teams
  • office administration
  • customer relationship management
  • customer service
  • design thinking
  • use IT tools

Digital Skills Test results

Information and data literacy

Advanced

Level 6

Communication and collaboration

Advanced

Level 6

Digital content creation

Advanced

Level 5

Safety

Advanced

Level 5

Problem solving

Advanced

Level 6

Results from a self-assessment based on The Digital Competence Framework 2.1

Creative works

Wood Concept

Design and manufacturing of wooden pieces


Designing on wood is a marvelous experience that allows you to blend natural textures with artistic expression, transforming a living, organic material into a canvas that tells a story of craftsmanship, tradition, and innovation.

Triangle cut out tile - Talavera Style

Transform your space with the cutout hexagon tiles – a stunning blend of modern design and geometric elegance.


The cutout hexagon pattern adds depth and complexity, creating a visually striking focal point, versatility allows for endless creative possibilities.


Tiles can fit everywhere; you can shape them according to your needs.

7th. Ceramics Biennial - Franz Mayer Museum

To promote contemporary design in utilitarian ceramics and the value of decorative arts, as well as strengthen and stimulate reflection, creativity, and quality in this form of expression, the FRANZ MAYER MUSEUM summons the ceramists and designers of Mexico to participate in the 7th Utilitarian Ceramics Biennial, which took place in Mexico City.

Subway Tile - Talavera Style

Not just a design choice, but a timeless choice for transforming any space.

Crafted with precision, each tile reflects a commitment to quality and durability, the versatility of subway tiles knows no bounds.

Elevate your space with the enduring charm of subway tiles – where style meets simplicity.

Sakai Cutlery International Design Competition 98

'95 International Design Competition in Miyagi

Packaging design that expresses the culture of sake and wine or its meaning for people's daily activities

Recommendations

Alejandra Aldrette Malacara

Professor

Encargada de la Facultad de Ingenierias

Ana Laura Puertos

Commercial Manager

David Zimbrón Ortíz

Ceramist

Isabel Morales Salgado

IT Coordinator

UPAEP Online Tech Coordination


Javier Gonzalez

Owner and CEO

Lance Wyman

Designer

Lance Wyman Ltd.

118W 80th St

New York, NY 10024

USA

Tel: +1 212 580 3010

Mail: l@lancewyman.com

Twitter: @LanceWymanNews

Moisés Cruz Montiel

Owner and CEO

Nancy West

Owner and Designer

Nancy West Interior Design, Inc.

Interior Design ~ Furniture Design

Talavera Artist ~ Textile Aficionado

5150 Broadway #441

San Antonio, Texas 78209

Digital competences

Digital skills self-assessment: test results

Level Advanced

Information and data literacy Advanced

At this advanced level, you can find solutions for your needs and those of others in complex situations. This includes browsing and searching, as well as evaluating and organizing data and information (in folders or on search engines).

Communication and collaboration

At this advanced level, you can find solutions for your needs and those of others in complex situations. This includes interacting, sharing, and collaborating through digital technologies. It also includes using digital services (for example banking, online shopping), following an acceptable behavior online, and managing your digital identity.

Digital content creation

At this advanced level, you can find solutions for your needs and those of others in complex situations. This includes creating and modifying digital content (documents, images, videos), understanding copyright and licenses, as well as programming.

Safety

At this advanced level, you can find solutions for your needs and those of others in complex situations. This includes protecting your devices (example: mobile phone, laptop), personal data, health, and environment while using digital services.

Problem-solving

At this advanced level, you can find solutions for your needs and those of others in complex situations. This includes solving technical problems, identifying technological solutions, and using technologies creatively. It also includes understanding your digital skills needs.


This was not a formal test and does not lead to a certification.

Driving Licence

B

Hobbies and interests

Ceramic

I find immense delight in working with ceramics.

There's something deeply satisfying about transforming raw clay into something tangible, functional, and beautiful.

Teaching and learning

Teaching and learning are interconnected processes within the educational context, and each one influences and complements the other in a dynamic and symbiotic relationship.

Tech, Design, Graphics, Photo - Creative stuff

Each person's experience is unique, representing a journey of hard work and recognition. Whether positive or challenging, every experience contributes to professional growth.