EU rules protect my rights in the event of delays or cancellations I might experience when travelling. Whether I choose to travel by plane, train, boat, or bus, I’m entitled to fair treatment – which includes compensation, reimbursements, rescheduling or hotel accommodation. This doesn’t apply when disruption is caused by extraordinary circumstances – such as an air traffic controllers’ strike, political instability, security risks or extreme weather. However, it does mean that for other delays, my rights are protected when I’m travelling from, within or to the EU using an EU airline. Being an EU citizen also means that, if I ever need protection or assistance abroad, and my country doesn’t have an embassy or consulate where I am, I can go to another EU country’s embassy for help.
