Medical treatment

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My health. My life.

Get emergency and planned healthcare anywhere in the EU


Whether I’m skiing in Italy or sightseeing in Poland, there’s always a chance I could fall sick or have an accident away from home. Having a European Health Insurance Card means I can use public healthcare services to get any necessary treatment quickly and easily should disaster strike.


Fallen ill in Spain or taken a tumble in Greece? No need to worry about huge medical bills. If healthcare is free for nationals, then it will also be free for me


No one wants to plan for a disaster, but accidents can happen. If I need help, I can call 112 from any landline or mobile free of charge, wherever I am in the EU.


Questions? All the information I need on the reimbursement process, available treatments, costs, and emergency contact numbers can be found online. Log on to learn more!


My European Health Insurance Card entitles me to necessary treatment through public healthcare services, but as an EU citizen I can also have planned treatment abroad (I’ll need to speak to my National Contact Point for Cross-Border Healthcare and my health insurer about this before leaving my country).


Thankfully our doctors and nurses have an extensive knowledge of the vast majority of illnesses and diseases that we encounter today. But what happens if I contract a rare disease that my doctor has never seen before? The European Reference Networks give doctors access to a pool of specialists from over 900 healthcare units to consult and advise on a range of rare or complex diseases across 24 thematic areas. Working together, they can help me access high-quality healthcare while I stay close to people from my home environment.

How it works

Being a citizen of the EU means I can use the public healthcare services of any other EU country, plus Iceland, Liechtenstein, Norway, and Switzerland, in the event of a medical necessity thanks to my European Health Insurance Card. EU law allows me to be treated in the same way as a resident of the country I’m visiting, however I may have to honour any co-payment that residents pay upfront. This means that I’m free to enjoy everything each country has to offer, safe in the knowledge that I’m covered should anything happen while I’m away from home. In case of planned healthcare in another Member State (plus Iceland, Liechtenstein and Norway), I can contact my National Contact Point when planning the trip to find out about my rights.

    Did you know?

    200 million


    European Health Insurance Cards were in circulation in 2014.

    1.6 million


    The number of reimbursement claims submitted in 2013 under the European Health Insurance scheme.



    Need a prescription dispensed while abroad? My doctor can give me a prescription I can use in another EU country, so I can continue accessing my medication while I’m away.

    Any questions?


    A network of National Contact Points across Europe can answer your queries about planned and unplanned treatment before you travel abroad, so you can focus on what really matters to you during your stay.

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    Sandra Kisić is a 26-year-old from Sarajevo. She lived in Croatia and Tunisia for several years before eventually settling down in Prague. She is studying arts management at Prague’s University of Economics, she writes for Forbes magazine and she works in digital marketing. Fashion and travel are her main interests, as well as being a source of income. The photos and comments on her Instagram profile have won her 16,500 followers.

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