Group info


Capacity4dev is a growing online community for development practitioners. Through the provision of innovative tools, the platform provides a forum for members to share ideas and expertise.

Quick links:

  1. What personal information do we collect and for what purpose?

  2. User rights

  3. Data retention

  4. Security measures

  5. How we use Cookies

  6. Contact information



Capacity4dev was originally set up to support a comprehensive reform promoting capacity development: the Backbone Strategy on "Reforming Technical Cooperation (TC) and Project Implementation Units (PIU)." The platform has since expanded to incorporate a host of topic areas relevant to the development community.

The site offers three levels of access: public, restricted (ex: EC/EEAS Staff only) and private.

  • Public pages are visible to anyone, but only registered users can interact (by commenting, contributing contents, contacting other users etc.)
  • The restricted access level guarantees a space where organisations, such as EU institution staff, can exchange sensitive information.
  • Closed collaboration spaces are private environments, accessible by invitation only.

Capacity4dev is addressed mainly to Development experts and practitioners from European institutions (DEVCO and other Commission DG’s, European Union Delegations, and other EU Institutions), Donors, Member States, NGOs, beneficiaries and representatives from civil society, academia and the private sector), but it can be accessed and used by anyone.

The data collected through the registration form will allow for the provision of advanced services to registered users, and facilitate community building, collaboration and exchange among peers.

What personal information do we collect and for what purpose?

Identification Data are collected through the registration form on Capacity4dev

Registration Form (Compulsory fields are marked by a *)

Account data: this information is strictly private and is not accessible by users of the site.

  • User name: the nickname you would like to use for your account *
  • Email *
  • Password *

Public Profile Data This information is public on the site

  • First name *
  • Last name *
  • Job title
  • Name of organisation *
  • Type of organisation *
  • Country (you are based in) *
  • About you (description)
  • Topic(s)/sub-topic(s) of expertise
  • Topic(s)/sub-topic(s) of interest
  • Regions and Countries of interest
  • Profile picture

Users can further manage personal settings via their profile to opt in/out of personal messages (allows other Capacity4dev users to contact you through the site's personal message system) and manage e-mail and local (time-zone) settings.

When registering, users must agree to the Terms and Conditions of the site and can access the Privacy statement for information.

This agreement is necessary to ensure all users follow the code of conduct and are aware of their own responsibility when contributing contents. The respect of intellectual property rights for instance is key for users who publish contents, but also those who share it elsewhere.

User files (not publicly available)

Users can upload files on the platform. Each user has his/her own private media library with every uploaded file or image. Only master administrators can view files in the back-end administration panel through a generic file interface, while other members cannot access another member’s media library files.

Published contents

Users voluntarily contribute materials to Capacity4dev by uploading files, inserting pictures or creating online posts. They are directly liable for the contents they post, as indicated in the terms and conditions of the platform. Users can at all times edit, unpublish, or delete any of their contributions. When leaving the platform, they can also decide to anonymize all contributions automatically.

Audio-visual footage

The Capacity4dev team produces videos, mostly in the form of interviews. Concerned data subjects will have formerly provided written consent. The footage used to create these videos is stored on the internal servers of the consortium led partner, contracted for the (MKS) programme, throughout the duration of the assignment.

Additional details

The system collects additional data that is visible to administrators of the platform; this information includes:

  • Last time/date of login to Capacity4dev
  • Last time/date of access to Capacity4dev

This data provides an understanding of authenticated activity on the website, and allows the identification of inactive accounts.

The purpose of the data processing is:

  1. To offer personalised services to registered users, such as personalised activity streams, suggested contents on the platform, and notifications of contents (subscribed by the user in his/her profile). 

  2. To facilitate/enhance collaboration among peers in the Development Community by providing networking possibilities (Private messaging, Commenting, contributing contents, setting up groups/projects, etc.).

  3. To report on trends for statistical purposes and to better understand the needs of the platform (in an effort to enhance services, performance, and features).

The Capacity4dev team reserves the right to send occasional messages for important updates to all our members who have signed up to capacity4dev.

User data rights

Each Capacity4dev user can edit their personal data and settings through their profile at any time. Data subjects can control membership access to Groups/Projects to join, request to join, leave, administer and own either environment.

Group/Project owners who wish to leave the platform shall delegate ownership to another member or archive/delete the environment (each Group/Project must have an owner who can decide further actions for the environment. The owner can also archive or delete these spaces by editing the Group/Project’s form).

When members contribute materials to a Group or Project, these contributions are subject to the Group or Project’s moderation, and can be edited or deleted by the Group/Project’s administration team. Likewise, if users post a comment below a content contributed by another member – if this member deletes the content, the user’s comment will be deleted as well.

Capacity4dev master administrators carrying out maintenance on the platform may edit another user’s contributions following the introduction of new developments that have not correctly migrated data (for ex: updating a taxonomy label or editing the format of data for it to appear correctly when published). These interventions are limited to occasional manual fixes, without editing the actual content contributed by the user.

At times, some Groups may demonstrate prolonged inactivity and lack of leadership. As part of the maintenance of the platform, the Capacity4dev team may contact the owner and administrator of a group to recommend further actions (ex: archiving or merging contents to another relevant Group). Once clarified, Group members receive a notification e-mail of the intended action at least two weeks before it occurs – allowing them to respond if necessary.

Security Measures

Technical and Organisational measures

The Capacity4dev application is hosted within DIGIT's secure infrastructure with redundancy and fault tolerance mechanisms enabled.

Among measures, the IT security strategy for the European Commission was adopted by the Information Security Steering Board in November 2016.

Capacity4dev is published via HTTPS ensuring data encryption and providing reassurance about the information source's authenticity.

Data retention

Personal Data along with the user account will be kept on the site as long as the account is active and there was no request made by the user to remove the account from the system. In case of inactive user accounts, after 2 years of continuous inactivity and following an un-replied e-mail notification from the administrators of the system, the user account can be deleted, along with the profile and personal data provided.


To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, and font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size

  • non-identifiable data such as browsing behaviour within a session, to help us better understand member’s behaviour so we can increase the level of service  

  • Which Group a visitor is requesting access to when entering a combined workflow to register jointly to the platform and the specific Group

  • to remember if you have agreed to our use of cookies on this site

Cookies are also stored by Europa Analytics, the corporate service which measures the effectiveness and efficiency of the European Commission's websites on EUROPA.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

You can easily accept or reject the cookies on this site by selecting either of the following links: OK I agree / No, give me more info.

Contact Information

You have the following means to address questions or complaints to the European Commission concerning privacy policy:

The first level of contact is the functional mailbox, which is managed by the Capacity4dev support team, including staff from DECVO.04, charged with the controller's responsibility. The controller unit ensures that the transfer and processing of personal data is performed within the Data Protection constraints established by Regulation (2018/1725).

You can also contact us through the contact form available on the site.

The Commission Data Protection Officer ensures that the provisions of the Regulation (2018/1725) are applied and advises controllers on fulfilling their obligations.

The European Commission adopted the Regulation (EU) 2018/1725, which repealed Regulation (EC) 45/2001 and brings it into line with the GDPR. This Regulation lays down the rules for data protection in the EU institutions - as well as the duties of the European Data Protection Supervisor.

For all the Institutions, the European Data Protection Supervisor will act as an independent supervisory authority. Data Subjects have the right to have recourse at any time to the European Data Protection Supervisor. Contact: