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Réseau Euro-ACP de Fondations pour le Patrimoine

Projet de Réseau Euro-ACP de Fondations pour le Patrimoine

      1. Introduction

Ce Réseau Euro-ACP se crée actuellement. Il s’agit donc d’un projet participatif qui sera présenté au prochain appel conjoint du Secrétariat ACP et de la C.E.

Appel faisant suite à l’actuel programme ACP Culture+ et doté de 40 Mio d’€. http://www.acpculturesplus.eu/?q=fr

2. Objectifs

1.      Echanger nos expériences et dégager des pistes de coopération entre nos institutions.

Etant donné la disparité entre le vécu des institutions, dont certaines sont naissantes et d’autres centenaires, ce modèle de fonctionnement a été préféré au modèle dominant de système hiérarchisé pour migrer vers un modèle collaboratif.

2.      Organiser des formations pour des artistes et artisans ainsi que des échanges d’artistes « en résidences »

3.      Sensibiliser la jeunesse à la sauvegarde du patrimoine matériel et immatériel

4.      Intégrer la technologie dans les outils d’information et de convivialité ainsi que           dans les objectifs de développement durable

5.      Représenter les institutions membres au niveau international

6.      Diffuser : Séminaire, colloque, conférence…

3. Moyens

a)      Cofinancement par le Fonds Européen de développement (FED

La stratégie intra-ACP du 11e FED prévoit la mise en œuvre d’un nouveau programme afin de soutenir la contribution des industries culturelles au développement socio-économique des pays ACP. Avec un budget indicatif de 40 millions d’euros, il visera à augmenter les revenus  économiques liés aux industries créatives ainsi qu’à valoriser les cultures ACP. Il est donc crucial de continuer à soutenir la production de biens et services ACP, en particulier la production d’images, l’un des outils les plus efficaces au service de la diversité culturelle

b)      Financements par le public (financement participatif)

http://capacity4dev.ec.europa.eu/crowdfunding/

 

 

 

 

 

4. Activités

Activité 1.0 Démarrage en  2018

 

Kick off meeting à Seychelles Heritage Foundation

Domaine de Val des Prés – Au Cap

Mahé,  SEYCHELLES

 

Précision des objectifs par les partenaires

Mise en réseau propriétaire des participants

Activité 1.1 Objectif 1

« Echanger nos expériences et  dégager des pistes de coopération entre nos institutions »

Réunion semestrielle 1 en Afrique de l’Ouest

Rapport semestriel

Communications

Activité 1.2 Objectif 2 

«  Organiser des formations pour des artistes et artisans ainsi que des échanges d’artistes  en résidences »

Réunion semestrielle 2 aux Caraïbes

Rapport semestriel

Communications

Activité 1.3 Objectif 3

     Réunion annuelle 1 aux Caraïbes

     Rapport d’activités An 1

     Remise du Rapport et des comptes de frais au Secrétariat ACP et suivi.

     Communication vers les réseaux sociaux.

 

Activité 2.1 Objectif 3

«Sensibiliser la jeunesse à la sauvegarde du patrimoine matériel et immatériel »

Réunion semestrielle 3 en Afrique de l’Est

Rapport semestriel

Communications

Activité 2.2 Objectif 4

« Intégrer la technologie dans les outils d’information et de convivialité ainsi que           dans les objectifs de développement durable »

Réunion semestrielle 4 au Pacifique

 Rapport semestriel

Communications

Activité 2.3

Réunion annuelle 2 au Pacifique

Rapport d’activités An 2

Remise du Rapport et des comptes de frais au Secrétariat ACP et suivi.

Communication vers les réseaux sociaux.

Activité 3.1 Objectif 5

« Représenter les institutions membres au niveau international  »

 

Réunion semestrielle 5 en Europe

Rapport semestriel

Communications

Activité 3.2 Objectif 6

 « Activités de diffusion : Séminaire, colloque, conférence… »

 Réunion semestrielle 6 aux Seychelles

Rédaction d’un pré rapport final

Préparation des rapports financiers des partenaires

 

 

Activité 3.3 Réunion finale

Réunion annuelle 3 à Seychelles Heritage Foundation

Domaine de Val des Prés – Au Cap

Mahé,  SEYCHELLES

 

 

Préparation d’une phase II élargie à d’autres fondations partenaires en UE-ACP

Rédaction du  rapport final sur l'exécution et les résultats du projet («rapport technique final») et les documents liés, y compris un rapport/résumé public  et

du rapport financier définitif des dépenses réellement supportées («rapport financier définitif»), qui doit comprendre un état financier consolidé ainsi qu'une répartition des montants demandés par chaque bénéficiaire.

 

Remise des rapports au Secrétariat ACP et suivi.

 

5. Conclusions

Provisoire                                                  

 

 

 

 

 

©Marc LINTS 28 Février 2017

 

 

 

 

 

 

 

 

 

 

 

ANNEXE 1

http://www.unesco.org/culture/ich/fr/qu-est-ce-que-le-patrimoine-culturel-immateriel-00003

Qu’est-ce que le patrimoine culturel immatériel ?

La Convention dans le texte

Article 2 : Définitions

Réunions

Conférence internationale sur « La sauvegarde du patrimoine culturel matériel et immatériel : vers une approche intégrée »

20/10/2004 - 23/10/2004Nara (Japon)

Table ronde internationale: Le patrimoine culturel immatériel, définitions opérationnelles

14/03/2001 - 17/03/2001Turin (Italie)

Ce que l’on entend par « patrimoine culturel » a changé de manière considérable au cours des dernières décennies, en partie du fait des instruments élaborés par l’UNESCO. Le patrimoine culturel ne s’arrête pas aux monuments et aux collections d’objets. Il comprend également les traditions ou les expressions vivantes héritées de nos ancêtres et transmises à nos descendants, comme les traditions orales, les arts du spectacle, les pratiques sociales, rituels et événements festifs, les connaissances et pratiques concernant la nature et l’univers ou les connaissances et le savoir-faire nécessaires à l’artisanat traditionnel.

Bien que fragile, le patrimoine culturel immatériel est un facteur important du maintien de la diversité culturelle face à la mondialisation croissante. Avoir une idée du patrimoine culturel immatériel de différentes communautés est utile au dialogue interculturel et encourage le respect d’autres modes de vie.

L’importance du patrimoine culturel immatériel ne réside pas tant dans la manifestation culturelle elle-même que dans la richesse des connaissances et du savoir-faire qu’il transmet d’une génération à une autre. Cette transmission du savoir a une valeur sociale et économique pertinente pour les groupes minoritaires comme pour les groupes sociaux majoritaires à l’intérieur d’un État, et est tout aussi importante pour les pays en développement que pour les pays développés.

 

 

 

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Interview with Madina Regnault, Senior Lecturer and Head of Department of the new Sustainable Tourism Masters at UniSey, on new links between tourism and culture in Seychelles, social problems, tourism research and other observations.. Madina raises many relevant points which need to be tackled and worked on jointly!

 
 1 personne, assis, lunettes et intérieur
Today in SeychellesJ’aime la Page

The Big Interview with Madina Regnault

“Alcoholism is affecting the country’s image”

A researcher from the Sorbonne in Paris, with extensive
knowledge on Tourism in small island states, Dr. Madina Regnault has just spent five months conducting research in the country. In this interview she talks about the need for culture to be linked to the tourism industry, the lack of quality service, and the threats of alcoholism, which she says is one of the country’s biggest social issues.

by S. Marivel

Culture is a big part of your work in tourism - do you find this area developed enough in the country?

No, it isn’t. It’s been neglected and it’s strange because I feel there is a strong sense of identity and pride in the Seychellois but it’s not brought forth enough. It’s not promoted or used enough in the tourism industry. What I’m trying to do is to link tourism to cultural heritage because it’s something that is not done here at all. Students in the Post-graduate Programme launched here by IREST Sorbonne work in their respective sector yet it has never crossed their mind to collaborate with others. We are trying to facilitate this now. They never had a chance to communicate on their ideas before - yet it’s a small country and everyone knows each other. It’s nice to see them share innovative ideas in class. It’s like the classroom serves as a forum for them (laughs). Before this it was like each employee stuck to his own work in his own department. I think the system is so heavy. It does not allow people to share ideas and create things. Many other countries suffer from this - people being used to doing things a certain way and sticking to them rather than improving them. It is simply an administrative issue. It’s not specific to Seychelles.

Are there other sectors that can be linked to Tourism in order to improve not only the industry but the country as a whole?

As a matter of fact, Tourism depends very much on the social environment (such as safety, social disparity, relations between communities, etc.). At the local level, the general context of Seychelles is quite positive compared to other destinations in competition but one of the main issues here I think is alcoholism
and sadly no one speaks about it. It’s taboo. But it’s going in a bad direction.

Alcoholism is an issue you were able to identify after a mere five months of being in the country?

Yes, it’s everywhere. The tourists see drinkers on the road at the end the working day and especially on weekends and this is worrisome. This is also not the picture that they get when Seychelles is marketed to them as a quiet place with pristine beaches. It’s affecting the country’s image a lot.

Have you discussed these concerns with others and what has been the response considering it is a taboo subject?

I have but there is a strong feeling of ‘if we don’t talk about it then the problem is not there’. It seems it’s not okay to speak about it but I feel there is a real need for it. It may be that the community doesn’t even see this as an issue yet - this is the way it is and drinking is obviously linked to partying so maybe people think it is normal for an island.

What are some of your other observations?

I would like to come back to your question about the other sectors that can be linked to Tourism. We spoke about social issues. We should rememeber that a touristic destination could easily become not that touristic. I think about the bad reputation of the Maldives and how it is currently impacting their tourism industry.

I am currently working on a larger scheme of best practices on Small Islands Developing States (SIDS) to understand the area’s sustainability, regarding the natural and cultural resources, and even the political climate because I did political science as well. I like to have a full picture of the entire system under which a country operates and where the power resides.

How important would you say are these elements when talking about tourism?

Very important, because every decision made in a country can affect its tourism market.

It is always interesting to see how governments are applying international settlements, guidelines or Conventions regarding the protection of cultural heritage or regarding ecology matters
for instance. What strikes me the most here is the protection of the environment. In fact, it is not only well protected but well maintained. The system is so well in place that it keeps everything quite clean. The total opposite of that would happen in Mayotte island for instance, where I was previously based for almost three years. In Mayotte, there is garbage everywhere on the beach and the streets. It’s a real ecological disaster. Even the oceans aren’t spared. It can always be a challenge to keep the environment clean though. So I wouldn’t say that Seychelles shouldn’t continue to work on it. Tourism is an ever growing industry and with that it’s always hard to keep things clean and sustainable but Seychelles is already on a good path in this regard.

What does this scheme of best practices you’re working on consist of and how soon can they be implemented?

It’s based on all the criteria of what comprises sustainable tourism, from environment, culture, heritage, social, and ethics, to government. I’m trying to show the links between all of them to see what has already improved and what the priorities are. This will help assess what can be done faster in the small island state and what will require more time. Seychelles is also quite different from other small island states. Each one is unique considering their resources but also the postcolonial context in each case. So a specific study is important, as well as a comparative analysis because we could learn a lot from what has been done in other similar destinations, not only in terms of best practices but we can work the other way round in order to avoid making the same mistakes.

Can you already assess what the number one priority is for Seychelles?

Regarding the tourism industry and at a more immediate level, I think quality of service is one of the main issues because there is a gap between the niche of tourism here, which is luxury tourism, and the service given. It is quite expensive for any tourist to come here but then the quality of the service is not as high as the prices are. For instance in the guest houses the prices are very high compared to other countries yet the standards are not as good as other destinations competing with Seychelles. The kind of tourists who are coming here are also going to many other places so they will compare. When they come, the only thing they will say is that it is a beautiful island but some prices are not as they should be. It would be okay to keep the high prices so long as the quality of the service comes with it.

How are you collecting your information at the moment to develop your scheme of best practices? Are you doing personal visits, relying on information given by government, or sourcing from other professionals?

First, I was getting information from the students because during the classes they share their experiences so this gave me a good notion of the current situation in the country. We speak a lot about the local specificities in implementing policies and I compared with other countries so it gives them a benchmark as well. It makes the classroom more lively. Secondly, I’ve conducted surveys as a source of information, and thirdly I’ve also conducted some field work. Unfortunately my field work is a bit slow because I need time to visit certain sites but with the teaching and leading the programme I don’t have much time for research lately. Of what I’ve seen in person and also from my surveys I can tell there is a real problem with service here.

Have you been able to assess why there is this issue, and why it is a challenge for Seychelles?

It’s because some regulations are still new on all this.

Can you elaborate - what do you mean by regulations?

The data resulting from the empirical research and interviews I made show that there’s a lot of uncertainties in the system and not enough communication. They are unsure of who has authorisation to do something and to what extent.

About service in the tourism industry, there also seems to be a gap between some small hotels who are not doing so well service wise, and the larger hotels who do well with service and also offer good deals - so the margin between both options is not that big price wise but the level of service is completely different. There is no middle ground. The medium-sized hotels won’t be able to match the prices of bigger hotels or make the same profit because the larger hotels have more rooms anyway.

Will you be collaborating with the Seychelles Tourism Academy?

Yes, I invited the CEO of STA to be one of the members of the advisory committee of my Department as well as other stakeholders involved (STB, Department of Tourism, Department of Culture etc.). It’s a new step in the construction of a department at university level focusing on strategies, policies, and expertise within the industry. Our approach at the university is completely different from the Tourism Academy in this way.

What is the background of some of the students you have in your course?

I don’t have students involved in hotels only, some are in the ministry for Tourism, others are from the Ministry of Culture, others teaching at STA, or leading the Seychelles Heritage Foundation - so it’s quite varied. The course is more technical and is related to policies and management projects. I just had an eight hour session with them for instance, based solely on how to make projects happen - from its inception to identifying stakeholders, what are the best options, and what the constraints are. The students’ strength is that they have a lot of experiences. Most of them have spent 10 to 15 years in their type ofwork. On the other hand, most of them do not have the academic background in the field so this is why it’s difficult for them to learn other methods and that is quite understandable.

Can you give examples of what difficulties those students are having despite their years of experience in the field?

They are used to a particular system or way of doing things, so it’s tough for them to learn a new way. There is a mechanism in place but in order to rewire that, it’s going to take some time. None of them was ever told that they were approaching certain things the wrong way! This is why this programme is useful. I am glad that IREST Sorbonne chose to open the programme here in Seychelles. I understand why we had and still have many candidates.

What is one thing professionals in this industry are approaching the wrong way?

Research methods and surveys in particular. All the surveys were totally wrong! It’s hard because they know the field work very well so they have ideas about what they want to improve on but that is the end of the process - one needs proof first, hence the need for proper surveys. It’s going well so far. The students of this first cohort have been working on a collaborative research project in order to identify the needs of visitors in the field of cultural tourism. This innovative research will be useful for the government as well as the industry to adapt both policies and marketing strategies of site management and promotion of intangible heritage.

How did you get in this position at the University?

I’m a researcher at the Sorbonne in Paris, more specifically under their Institute of Tourism (IREST). It’s an institute which is oriented towards the international field. The IREST Paris 1 Pantheon Sorbonne opened three post graduate programmes overseas - one was in Morocco, one in Egypt, and one in Seychelles. I applied either to coordinate the programme in Morocco or the one in Seychelles. I was accepted to both places, so I finally chose Seychelles.

What made you choose Seychelles over Morocco?

My area of expertise is Tourism Development and Cultural Heritage in small island territories. This is why I thought Seychelles would be more logical. I started work in two French territories overseas - Mayotte island and Reunion island to compare them, then I also worked in the Caribbean. So for me this seemed closer to what I was doing before. I’m familiar with the Indian Ocean but each island is so unique.

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We highly appreciate the support from our partners at the SHTA!

 
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SUSTAINABLE TOURISM; THE ONLY WAY FORWARD

The Seychelles Sustainable Tourism Foundation (SSTF), created by SHTA Secretary Daniella Payet-Alis, organised a half-...day GSTC training on the 1st April for its board members and partners in order to enable them to familiarise themselves with the criteria for destination accreditation and discuss the implications of such a move for the Seychelles.

One of the main aims of the SSTF is to work towards securing a GSTC destination certification for the Seychelles by 2022.

The foundation will use the GSTC criteria as a basis for its action planning, working together with its partners and other stakeholders towards this ambitious goal.

The training was led by Anna Spenceley, GSTC trainer, with support from Diana Körner, Consultant SSTF.

The report on the day's outcomes will be distributed to all SHTA members shortly, however it is worth flagging the ultimate objective of the SSTF, which is for Seychelles to become a global first – specifically to be independently certified as a sustainable tourism destination by a GSTC recognised or approved scheme.

Why is this important? Sustainable tourism status is not only a morally correct objective but also a sensible economic one.

Tourists are increasingly demanding environmentally friendly destinations and for this commitment to sustainability to be transparent as well as meaningful.

As our Unique Selling Points are being eroded by new and competitive markets Seychelles needs to re-align itself as the world's number one destination when it comes to the protection of its natural beauty and its commitment to sustainability.

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The Seychelles Sustainable Tourism Label (SSTL) has achieved ‘GSTC-Recognized’ status. The awarded status affirms Seychelles commitment to promote sustainable t...ourism products and services.

“The Seychelles Sustainability Label is an important tool for our Hotel Industry to embrace as we all want to ‘Green our destinations’.” says Maurice Loustau-Lalanne, Seychelles’ Minister for Tourism, Civil Aviation, Ports and Marine. “This is even more evident and relevant especially since the UN has declared 2017 as the International Year of Sustainable Tourism for Development. I wish to congratulate the hotels that have been accredited to the Sustainability Label Programme and would ask them to be part of our recruitment drive especially during 2017, so that more hotels join this Programme. The benefits are real and will impact positively your bottom-line.”

Read more here: http://www.gstcouncil.org/…/1363-seychelles-sustainable-tou…

#GSTC #SSTL #IY2017 #GSTC_Recognized #Certification #SustainableTourism #Sustainability

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– The Global Sustainable Tourism Council (GSTC) is pleased to announce that the Seychelles Sustainable Tourism Label (SSTL) has achieved…
gstcouncil.org
 
 
 
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Support the SSTF, a platform that creates synergies, working with the public, private sector, academia & NGOs in the Sey...chelles on a holistic sustainable tourism approach. Here we keep you posted on our projects, sustainable tourism news and events! Voir plus
 
 
 
 
 
 

Bonjour,

nous sommes intéressés à cette discussion et éventuellement au projet.

Notre revue Africa e Mediterraneo http://www.africaemediterraneo.it/en/journal/     a publié deux dossiers concernant le rapport entre tourisme et patrimoine: n. 65-66/2008 Afrique: tourisme et patrimoine; et n. 67/2009 Tourisme et patrimoine: le cas du Bénin, avec de nombreux cas de patrimoine matériel et immatériel.

Ici les tables des matières: http://www.laimomo.it/a/index.php/it/editoria/rivista

Actuellement, nous sommes en train de travailler sur les productions traditionnelles dans le domaine du textile et du travail des peaux avec un projet de formation de refugiés accueilli en Italie. A notre avis, la perspective des répercussions économiques et d'occupation doit être prise en compte dans toute action et réflexion concernant le patrimoine. Merci

Chère Sandra,

j'ai transmis votre commentaire à Madame Miera Damasy Savy, CEO du Seychelles Heritage Fondation qui vous remercie et me prie de vous transmettre sa réponse :

J’ai bien lu le commentaire de Mme Sandra et la prise en compte de la perspective des répercussions économiques et d'occupation dans toute action et réflexion concernant le patrimoine nous semble importante. En effet, cette perspective est la plus appropriée et pragmatique pour sensibiliser et impliquer la population locale au développement soutenable de son milieu.

Interview with Madina Regnault, Senior Lecturer and Head of Department of the new Sustainable Tourism Masters at UniSey, on new links between tourism and culture in Seychelles, social problems, tourism research and other observations.. Madina raises many relevant points which need to be tackled and worked on jointly!

 
 1 personne, assis, lunettes et intérieur
Today in SeychellesJ’aime la Page

The Big Interview with Madina Regnault

“Alcoholism is affecting the country’s image”

A researcher from the Sorbonne in Paris, with extensive
knowledge on Tourism in small island states, Dr. Madina Regnault has just spent five months conducting research in the country. In this interview she talks about the need for culture to be linked to the tourism industry, the lack of quality service, and the threats of alcoholism, which she says is one of the country’s biggest social issues.

by S. Marivel

Culture is a big part of your work in tourism - do you find this area developed enough in the country?

No, it isn’t. It’s been neglected and it’s strange because I feel there is a strong sense of identity and pride in the Seychellois but it’s not brought forth enough. It’s not promoted or used enough in the tourism industry. What I’m trying to do is to link tourism to cultural heritage because it’s something that is not done here at all. Students in the Post-graduate Programme launched here by IREST Sorbonne work in their respective sector yet it has never crossed their mind to collaborate with others. We are trying to facilitate this now. They never had a chance to communicate on their ideas before - yet it’s a small country and everyone knows each other. It’s nice to see them share innovative ideas in class. It’s like the classroom serves as a forum for them (laughs). Before this it was like each employee stuck to his own work in his own department. I think the system is so heavy. It does not allow people to share ideas and create things. Many other countries suffer from this - people being used to doing things a certain way and sticking to them rather than improving them. It is simply an administrative issue. It’s not specific to Seychelles.

Are there other sectors that can be linked to Tourism in order to improve not only the industry but the country as a whole?

As a matter of fact, Tourism depends very much on the social environment (such as safety, social disparity, relations between communities, etc.). At the local level, the general context of Seychelles is quite positive compared to other destinations in competition but one of the main issues here I think is alcoholism
and sadly no one speaks about it. It’s taboo. But it’s going in a bad direction.

Alcoholism is an issue you were able to identify after a mere five months of being in the country?

Yes, it’s everywhere. The tourists see drinkers on the road at the end the working day and especially on weekends and this is worrisome. This is also not the picture that they get when Seychelles is marketed to them as a quiet place with pristine beaches. It’s affecting the country’s image a lot.

Have you discussed these concerns with others and what has been the response considering it is a taboo subject?

I have but there is a strong feeling of ‘if we don’t talk about it then the problem is not there’. It seems it’s not okay to speak about it but I feel there is a real need for it. It may be that the community doesn’t even see this as an issue yet - this is the way it is and drinking is obviously linked to partying so maybe people think it is normal for an island.

What are some of your other observations?

I would like to come back to your question about the other sectors that can be linked to Tourism. We spoke about social issues. We should rememeber that a touristic destination could easily become not that touristic. I think about the bad reputation of the Maldives and how it is currently impacting their tourism industry.

I am currently working on a larger scheme of best practices on Small Islands Developing States (SIDS) to understand the area’s sustainability, regarding the natural and cultural resources, and even the political climate because I did political science as well. I like to have a full picture of the entire system under which a country operates and where the power resides.

How important would you say are these elements when talking about tourism?

Very important, because every decision made in a country can affect its tourism market.

It is always interesting to see how governments are applying international settlements, guidelines or Conventions regarding the protection of cultural heritage or regarding ecology matters
for instance. What strikes me the most here is the protection of the environment. In fact, it is not only well protected but well maintained. The system is so well in place that it keeps everything quite clean. The total opposite of that would happen in Mayotte island for instance, where I was previously based for almost three years. In Mayotte, there is garbage everywhere on the beach and the streets. It’s a real ecological disaster. Even the oceans aren’t spared. It can always be a challenge to keep the environment clean though. So I wouldn’t say that Seychelles shouldn’t continue to work on it. Tourism is an ever growing industry and with that it’s always hard to keep things clean and sustainable but Seychelles is already on a good path in this regard.

What does this scheme of best practices you’re working on consist of and how soon can they be implemented?

It’s based on all the criteria of what comprises sustainable tourism, from environment, culture, heritage, social, and ethics, to government. I’m trying to show the links between all of them to see what has already improved and what the priorities are. This will help assess what can be done faster in the small island state and what will require more time. Seychelles is also quite different from other small island states. Each one is unique considering their resources but also the postcolonial context in each case. So a specific study is important, as well as a comparative analysis because we could learn a lot from what has been done in other similar destinations, not only in terms of best practices but we can work the other way round in order to avoid making the same mistakes.

Can you already assess what the number one priority is for Seychelles?

Regarding the tourism industry and at a more immediate level, I think quality of service is one of the main issues because there is a gap between the niche of tourism here, which is luxury tourism, and the service given. It is quite expensive for any tourist to come here but then the quality of the service is not as high as the prices are. For instance in the guest houses the prices are very high compared to other countries yet the standards are not as good as other destinations competing with Seychelles. The kind of tourists who are coming here are also going to many other places so they will compare. When they come, the only thing they will say is that it is a beautiful island but some prices are not as they should be. It would be okay to keep the high prices so long as the quality of the service comes with it.

How are you collecting your information at the moment to develop your scheme of best practices? Are you doing personal visits, relying on information given by government, or sourcing from other professionals?

First, I was getting information from the students because during the classes they share their experiences so this gave me a good notion of the current situation in the country. We speak a lot about the local specificities in implementing policies and I compared with other countries so it gives them a benchmark as well. It makes the classroom more lively. Secondly, I’ve conducted surveys as a source of information, and thirdly I’ve also conducted some field work. Unfortunately my field work is a bit slow because I need time to visit certain sites but with the teaching and leading the programme I don’t have much time for research lately. Of what I’ve seen in person and also from my surveys I can tell there is a real problem with service here.

Have you been able to assess why there is this issue, and why it is a challenge for Seychelles?

It’s because some regulations are still new on all this.

Can you elaborate - what do you mean by regulations?

The data resulting from the empirical research and interviews I made show that there’s a lot of uncertainties in the system and not enough communication. They are unsure of who has authorisation to do something and to what extent.

About service in the tourism industry, there also seems to be a gap between some small hotels who are not doing so well service wise, and the larger hotels who do well with service and also offer good deals - so the margin between both options is not that big price wise but the level of service is completely different. There is no middle ground. The medium-sized hotels won’t be able to match the prices of bigger hotels or make the same profit because the larger hotels have more rooms anyway.

Will you be collaborating with the Seychelles Tourism Academy?

Yes, I invited the CEO of STA to be one of the members of the advisory committee of my Department as well as other stakeholders involved (STB, Department of Tourism, Department of Culture etc.). It’s a new step in the construction of a department at university level focusing on strategies, policies, and expertise within the industry. Our approach at the university is completely different from the Tourism Academy in this way.

What is the background of some of the students you have in your course?

I don’t have students involved in hotels only, some are in the ministry for Tourism, others are from the Ministry of Culture, others teaching at STA, or leading the Seychelles Heritage Foundation - so it’s quite varied. The course is more technical and is related to policies and management projects. I just had an eight hour session with them for instance, based solely on how to make projects happen - from its inception to identifying stakeholders, what are the best options, and what the constraints are. The students’ strength is that they have a lot of experiences. Most of them have spent 10 to 15 years in their type ofwork. On the other hand, most of them do not have the academic background in the field so this is why it’s difficult for them to learn other methods and that is quite understandable.

Can you give examples of what difficulties those students are having despite their years of experience in the field?

They are used to a particular system or way of doing things, so it’s tough for them to learn a new way. There is a mechanism in place but in order to rewire that, it’s going to take some time. None of them was ever told that they were approaching certain things the wrong way! This is why this programme is useful. I am glad that IREST Sorbonne chose to open the programme here in Seychelles. I understand why we had and still have many candidates.

What is one thing professionals in this industry are approaching the wrong way?

Research methods and surveys in particular. All the surveys were totally wrong! It’s hard because they know the field work very well so they have ideas about what they want to improve on but that is the end of the process - one needs proof first, hence the need for proper surveys. It’s going well so far. The students of this first cohort have been working on a collaborative research project in order to identify the needs of visitors in the field of cultural tourism. This innovative research will be useful for the government as well as the industry to adapt both policies and marketing strategies of site management and promotion of intangible heritage.

How did you get in this position at the University?

I’m a researcher at the Sorbonne in Paris, more specifically under their Institute of Tourism (IREST). It’s an institute which is oriented towards the international field. The IREST Paris 1 Pantheon Sorbonne opened three post graduate programmes overseas - one was in Morocco, one in Egypt, and one in Seychelles. I applied either to coordinate the programme in Morocco or the one in Seychelles. I was accepted to both places, so I finally chose Seychelles.

What made you choose Seychelles over Morocco?

My area of expertise is Tourism Development and Cultural Heritage in small island territories. This is why I thought Seychelles would be more logical. I started work in two French territories overseas - Mayotte island and Reunion island to compare them, then I also worked in the Caribbean. So for me this seemed closer to what I was doing before. I’m familiar with the Indian Ocean but each island is so unique.

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We highly appreciate the support from our partners at the SHTA!

 
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SUSTAINABLE TOURISM; THE ONLY WAY FORWARD

The Seychelles Sustainable Tourism Foundation (SSTF), created by SHTA Secretary Daniella Payet-Alis, organised a half-...day GSTC training on the 1st April for its board members and partners in order to enable them to familiarise themselves with the criteria for destination accreditation and discuss the implications of such a move for the Seychelles.

One of the main aims of the SSTF is to work towards securing a GSTC destination certification for the Seychelles by 2022.

The foundation will use the GSTC criteria as a basis for its action planning, working together with its partners and other stakeholders towards this ambitious goal.

The training was led by Anna Spenceley, GSTC trainer, with support from Diana Körner, Consultant SSTF.

The report on the day's outcomes will be distributed to all SHTA members shortly, however it is worth flagging the ultimate objective of the SSTF, which is for Seychelles to become a global first – specifically to be independently certified as a sustainable tourism destination by a GSTC recognised or approved scheme.

Why is this important? Sustainable tourism status is not only a morally correct objective but also a sensible economic one.

Tourists are increasingly demanding environmentally friendly destinations and for this commitment to sustainability to be transparent as well as meaningful.

As our Unique Selling Points are being eroded by new and competitive markets Seychelles needs to re-align itself as the world's number one destination when it comes to the protection of its natural beauty and its commitment to sustainability.

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The Seychelles Sustainable Tourism Label (SSTL) has achieved ‘GSTC-Recognized’ status. The awarded status affirms Seychelles commitment to promote sustainable t...ourism products and services.

“The Seychelles Sustainability Label is an important tool for our Hotel Industry to embrace as we all want to ‘Green our destinations’.” says Maurice Loustau-Lalanne, Seychelles’ Minister for Tourism, Civil Aviation, Ports and Marine. “This is even more evident and relevant especially since the UN has declared 2017 as the International Year of Sustainable Tourism for Development. I wish to congratulate the hotels that have been accredited to the Sustainability Label Programme and would ask them to be part of our recruitment drive especially during 2017, so that more hotels join this Programme. The benefits are real and will impact positively your bottom-line.”

Read more here: http://www.gstcouncil.org/…/1363-seychelles-sustainable-tou…

#GSTC #SSTL #IY2017 #GSTC_Recognized #Certification #SustainableTourism #Sustainability

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– The Global Sustainable Tourism Council (GSTC) is pleased to announce that the Seychelles Sustainable Tourism Label (SSTL) has achieved…
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Support the SSTF, a platform that creates synergies, working with the public, private sector, academia & NGOs in the Sey...chelles on a holistic sustainable tourism approach. Here we keep you posted on our projects, sustainable tourism news and events! Voir plus
 
 
 
 
 
 

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27 March 2017

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