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Do you have doubts about the quality and safety of products, energy conservation or environment safeguards? Do you need information on credit and overindebtedness prevention? Do you want to know more about the quality and rates of public services or do you have problems related to the introduction of the Euro, or to banking or insurance services? Then check this site. Free personal advice, news and guidelines for consumers.
Website of the national association of consumers. You can read about its activities throughout Italy, legislation and all sorts of national information regarding consumers’ issues in different subjects.
Consumers’ association publicising information to ensure the consumer’s freedom of choice, especially in the field of health. Interesting sections on food, environment, economy. Opportunities to join the forum and sign the petitions.
Several services offered online to all customers and consumers in order to promote their rights. Serious information as well as fun stuff. You can ask for advice, laws and application forms for making a complaint on different topics.
This organisation deals mainly with issues regarding the banking and insurance fields. Here you can find all the application forms that are needed to defend your rights.
24 hours a day, you can get free advice from this association! Voluntary experts in the fields of banking, finance, insurance, family, tourism will help you. Links to different topics such as food, environment, energy, public administration, banking, trade, etc.
The goal of this organisation is to offer citizens better conditions in their choice of consumer goods by giving them advice and assistance on different levels. The majority of the links are still under construction.
Association dealing with educational and informational activities for raising consumer awareness and defending consumer rights. You can ask for online help or advice from the experts. You can also find out how to denounce abuses and speculations. Limited information is available in other languages.
Coordination of associations for the defence of customers’ and consumers’ rights
Check the campaigns of this organisation that is active in several fields. The aims of the association are to defend consumers’ rights, to provide good information, and to promote consumers’ legal actions. Browse the different links to learn about protection of the atmosphere, promotion of the no-smoking policy, guidelines to medicines, fights against monopolies, respect of privacy, useful documentation and an online helpdesk!
Consumer problems? Find out how and where to ask for help. Online help for you including interesting, updated news and free advice from lawyers. Wide variety of consumer topics such as the environment, transportation, insurance, health care, food protection, price inflation, television, taxes and banking.
Information and advice service on consumers’ rights and duties. Legislation, publications, general information and tips on food and health, environment, home, public administration, justice, employment, money, etc.
The National Consumers’ Union informs consumers and customers on the laws regarding their rights. Opportunities to access the legislation database and other interesting sections, to lodge a complaint, to get free advice from experts.
Organisation to protect the rights of tenants. Links to legislation and useful documentation, online advice, forms, etc. Interesting section dedicated to young people and housing problems.
Updated information on consumers’ rights in the environmental field. The topics are general environment, pollution, sustainable development, energy, nuclear power, civil protection, etc. Possibility to participate in the forum and access some services through registration.
Guideline to flight passengers’ rights. Download it and find out what non-compliance with the passengers' rights implies. Some interesting suggestions.
It protects all consumers at the national and European levels. Objective and independent information, product tests, comparative research, useful guidelines and a lot of interesting articles on the Euro, money, trains, web trading and more!
Portal of the national council of consumers and customers
Useful information on several topics such as agriculture, medicine, housing, communication, food, public services, transport, tourism and much more. Click on the icons to access more in-depth news!
Site specifically targeted for the protection of people with disabilities. Information on special legislation, rights, projects in the field. Opportunities to ask for further information and advice from experts.
A non-profit association with a view to giving voice to people’s moral, civil and educational problems. It has carried out 30 social campaigns. See the campaigns and the events organised. Only part of the information is available in English.
Youth Programme