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FAQ - If you are involved in a road accident abroad

  • I was the victim of an accident while travelling in Slovenia and I am insured in Austria, where I live. Where and how do I submit my claim for compensation?  

    You can either claim on the spot in Slovenia, or wait until you get back home in Austria.

    If you want to claim in Slovenia, send your claim to the insurance company of the person who caused the accident.

    If you wait until you are back in Austria, you can either:

    • submit your claim to the Austrian representative of the insurance company of the person who caused the accident, after checking with the Austrian green card bureau that the company has a national representative in your country, or
    • submit your claim to the Austrian compensation body.

    Your insurer should be able to help with any of these procedures.

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