Updated : 04/09/2013
To give you 1 single number you can use in an emergency wherever you are – so you don’t have to remember a different number for every country.
The EU-wide 112 means just one number that is operational throughout the EU and that we can all remember even under the pressure of an emergency situation.
NO - 112 operates in every EU country alongside the existing national emergency numbers. So if you know those numbers, you can also use them – the service will be the same.
In some EU countries, 112 is the main emergency number anyway.
In emergency situations only.
112 is not an enquiry service or suchlike.
When you call 112, you will be connected to an operator who will pass you on to the emergency service you require.
There is no standard or minimum range of languages provided.
If you’re unable to speak properly or don’t know exactly where you are, the operator will pass on as much information as possible about your location to the emergency services – either the address of the landline telephone or the location of your mobile phone.
This is a range of 5 free, European helpline numbers for children and adults in need, usable in most EU countries (though coverage is not yet universal).
They give access to selected local help services.
More on 116 numbers
Get in touch with specialised assistance services