The responsibility for harmonizing and creating the proper legal framework on issues related to Competition and Consumer Protection has been entrusted to the Competition and Consumer Protection Service of the Ministry of Commerce, Industry and Tourism.
The main objective of the Service is adequate protection of the health, safety and economic interests of consumers. In addition, it seeks to reinforce consumer well-being in terms of selection, quality, assortment, capability for affordable prices and safety of consumer goods.
The achievement of the above goals is effected mainly with the application of the legislative framework on consumer protection including the following acts:
- The General Goods Safety Laws of 2004 to 2010
- The Laws on the Basic Requirements that must be fulfilled by Specific Goods Categories of 2002 to 2011
- The Basic Requirements (Toys) Regulations of 2011 (KDP 261/2011)
Manufacturers, importers and distributors are required to market only safe goods that do not endanger the health and safety of their users or third parties. Therefore, all the necessary information must be provided to enable consumers to assess the hazards of a product in order to be protected from such hazards.
The Competition and Consumer Protection Service has the right to require from financial bodies that any such warnings about possible hazards that the products may present during use should appear in the Greek language.