On the occasion of the European day for victims of crime, Commissioner for Justice, Consumers and Gender Equality, Vera Jourová said: "The new rules in place since last November, better protect anyone who becomes a victim of crime, in their home country and abroad. They give victims clear rights to information, protection, and access to support service, and they give clear rights to victims’ family members, who are often indirect victims themselves. But better rights on paper will not automatically guarantee access to these rights in real life.
This is often the case when victims are in a country where they don't speak the language, if the offender is a close relative or if the victim is an abused child.
There are many situations in which victims need particular attention and assistance. While the EU rules offer solutions in such situation, Member States have to ensure that these rules become a reality.
This means that all actors must work together at every step throughout a criminal proceeding; this includes police, prosecutors, legal professions as well as members of support services.
Millions of Europeans who fall victim to crime every year in Europe deserve better support, and better protection."
More detailed information on protection of victims and the new rights can be found here: