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European Commission - Statement

Statement by Commissioner Jourová on the adoption by the European Parliament of the new EU rules giving more protection to over 120 million holidaymakers

Strasbourg, 27 October 2015

Today the European Parliament voted on the new rules that will bring protection for package holidays up to speed with the digital age.

Today the European Parliament voted on the new rules that will bring protection for package holidays up to speed with the digital age.

Welcoming the Parliament's response, Věra Jourová, Commissioner for Justice, Consumers and Gender Equality said: "If you plan your holidays you should not have to worry about insufficient legal protection. This is why new EU rules will soon protect over 120 million holidaymakers who book combined travel online: adapting the EU rules on package travel to the digital age. Travellers will clearly know what they are buying and what their rights are, especially if something goes wrong during their holidays. Travellers will benefit from clearer information, fairer and more predictable prices, stronger cancellation rights and improved guarantees for repatriation. These new rules also support the travel industry which will benefit from less administrative burden and much-needed legal clarity."

Now in the EU there will be protection where travel services are advertised as a package or where they are offered at a total or inclusive price. The rules will extend the protection foreseen by the 1990 EU Package Travel Directive, and will not only cover traditional package holidays, but will also give clear protection to 120 million consumers who book other forms of combined travel such as self-chosen combinations on websites of a flight plus hotel or car rental. More information is available here and an explanation on how the new rules will work in practice is available here.

STATEMENT/15/5932


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