Mobility and passenger rights
Mobility for all is a key requirement in order to join the European Economic Area. Transport has a social and cohesive dimension, reducing regional inequalities, providing access to remote regions and increasing access for disabled persons. A policy to protect passengers’ rights, particularly in air and rail transport has been put in place in order to achieve the goal of mobility for all Passengers must enjoy the same rights throughout the European Union, without discrimination, regardless of their nationality and that of their transport operator.
- SUSTAINABLE MOBILTY
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PASSENGER RIGHTS
- Strengthening passenger rights within the European Union
- Rights of passengers travelling by sea and inland waterway
- Rights of passengers in bus and coach transport
- New rights for rail passengers
- Informing passengers of the carrier's identity and the blacklist of high-risk companies
- Rights of people with reduced mobility in air transport
- Computerised reservation systems
- Denied-boarding compensation system
- Protection of air passengers