Code of conduct for use of computerized reservation systems
The aim of this Regulation is to ensure fair competition between air carriers and between computerized reservation systems, in order to protect the interests of consumers.
The regulations apply to computerized reservation systems (CRS) for air transport products, when offered for use and/or used in the territory of the Community.
Capacity of the system vendor to act in its own name and as a separate entity from the parent carrier.
Obligation on the system vendor to allow any air carrier the opportunity to participate, on an equal and non-discriminatory basis, in its distribution facilities.
Obligation on carriers participating in a computerized reservation system to communicate, with equal care and timeliness, information on schedules, fares and availability relating to their own air services to any other system requesting it.
Obligation on the system vendor to refrain from discrimination in loading and/or processing data provided by participating carriers and to separate its distribution facilities in a clear and verifiable manner from the private inventory of any carrier.
Obligation to provide clear and non-discriminatory displays. The displays must contain accurate, non-misleading information.
Provisions on the supply by a system vendor of information from its CRS relating to confidentiality and data protection as regards access of parent carriers to the information supplied by carriers or generated for their use.
Obligations on parent carriers.
Provisions on access by subscribers to the CRS distribution facilities.
Provisions on the fees charged by the system vendor.
Monitoring of the technical compliance of the CRS with the confidentiality and data protection requirements by an independent auditor, at least once a year.
Remedy available in the event of violation.
|Act||Entry into force - Date of expiry||Deadline for transposition in the Member States||Official Journal|
|Regulation (EEC) No 2299/89||1.8.1989||-||L 220 of 29.7.1989|
|Amending act(s)||Entry into force||Deadline for transposition in the Member States||Official Journal|
|Regulation (EEC) No 3089/93||11.12.1993||-||L 278 of 11.11.1993|
|Regulation (EC) No 323/1999||15.3.1999||-||L 40 of 13.2.1999|