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We are migrating the content of this website during the first semester of 2014 into the new EUR-Lex web-portal. We apologise if some content is out of date before the migration. We will publish all updates and corrections in the new version of the portal.

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Consumer information

Consumers

Information is a deciding factor for consumers when making their choices and affects both consumer interests and their confidence in the products and services circulating within the internal market.
Within the European Union, consumers have at their disposal a range of instruments and networks providing them with reliable information and helping to resolve any difficulties they may encounter in the internal market. There are also a number of rules to protect consumers when faced with businesses employing unfair trading practices or misleading advertising.

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