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Web chat


To help you find the specific information you need on the EU websites, you can start a web chat with an operator, who will guide you to where you need to be:

  • weekdays from 9.00 to 18.00 CET
  • in English, French or German

To do so, you must:

  • allow pop-ups in your web browser and
  • only open 1 chat session at a time.

If all our operators are busy, we will try to connect you every 10 seconds until someone becomes available.

Start web chat