Central information service

You can call us or e-mail us in any official EU language to get:

• an immediate answer to general questions related to the EU
• directions to the best sources of information/advice and contact details (at EU, national or local level)
• information on your rights and opportunities as an EU citizen and how to exercise them (getting a residence permit or your qualifications recognised in another EU country, how to complain about unsafe products, etc.)
• more specialised information (if necessary)
• free postal delivery of certain EU publications

If you're having trouble navigating the European Union website, a web chat can help you find:

• specific EU documents (legislation, publications, press releases etc.)
• factsheets, reports, statistics, working documents etc. on specific EU policies.
• Information about European integration, history, symbols, institutions, etc.

What Europe Direct can't offer

• problem-solving - we can't file or forward complaints for you (though we can tell you who you need to contact for this)
• comment on specific EU policy issues or positions
• legal advice (interpreting EU laws)

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Local information services

A network of information centres, documentation centres and speakers in every EU country.

Contact your local Europe Direct information centre – in any official EU language for:

• answers to questions on your EU rights, funding, etc.
• invitations to local EU information/networking events
• EU documents and publications
• references to other information sources
• contact details for relevant organisations

What are Europe Direct centres?

Attend EU information events in your country

Contact your nearest European documentation centre for:

• access to official EU publications and documents (online and print)
• help finding detailed information on European law, integration, policies and institutions
• training for students on EU-related fact-finding and research

What are European documentation centres?

Find an EU expert speaker (lawyers, consultants, academics) if you're planning an EU-focused event in your area.

What are EU expert speakers (Team Europe)?

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