Call the Europe Direct Contact Centre to get help and advice in your language.
Weekdays 9.00 - 18.00 CET.
Outside these hours you can leave a voice-mail message.
Yes – the information given is free, as are most calls (though some operators, phone boxes or hotels may charge you).
Yes – if it's an official EU language.
Your call will be answered in the language of the EU country you're calling from. If this is not your language, you can ask to be transferred to a speaker of your own language.
If none of the operators who speak your language are available, you can either choose another language or ask to be called back later.
90% of enquiries are solved in a single phone call.
However, more complex questions might take time to research. In such cases, you might be asked to send your question by e-mail or wait for us to call you back.
You'll be told who's dealing with your question and how soon you can expect an answer.
The Europe Direct Contact Centre seeks to provide you with the information you request, or direct you to an appropriate source. However, the information it provides may not be considered legally binding.