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Support Staff


Secretary/ Administrative assistant  (AST, CAST)


The administrative tasks of secretaries in the EU institutions vary according to the post. In general, a secretary provides autonomous support to one or several people or units within the institution – shaping, transforming and distributing information. The work may include:

  • preparing files
  • organising and coordinating the departments activities (meetings, official trips)
  • document management (receipt, processing, follow-up, filing)
  • preparing, processing, finalising and checking documents
  • finding, compiling and disseminating information.

In translation departments, the work may also involve:

  • receiving, managing and processing translation requests, in particular preparing, processing and finalising documents
  • feeding and updating translation memories
  • typing, page layout and formatting work.

Contract staff may also be employed to carry out secretarial duties.

 

Qualifications (indicative)

You must have:

  • a good command of at least 2 European languages (one of which must be English, French or German)
  • either
    - post-secondary secretarial qualification, or
    - secondary education and at least 3 years' professional experience as a secretary

Requirements for contract staff may be different.

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Human resources assistant  (AST, CAST)


Working in human resources, assistants carry out duties relating to personnel policy management in areas such as recruitment, careers, training, and equal opportunities.

Duties may also include:

  • managing and following up matters relating to personnel policy management, in particular recruitment, careers, professional training, equal opportunities, individual and financial rights,
  • drafting notes and/or correspondence, drawing up administrative reports relating to the fields indicated above,
  • preparing, holding and following up on meetings,
  • managing projects,
  • analysing and developing working methods,
  • assisting with the implementation of accounting, financial, statistical and IT systems, etc.
  • managing a team.
  • Contract staff may also be employed to carry out some human resources duties.

 

Qualifications (indicative)

You must have:

  • a good command of at least 2 European languages (one of which must be English, French or German)
  • either
    - post-secondary education and at least 3 years' professional experience in human resources, or
    - secondary education and at least 6 years' professional experience

Requirements for contract staff may be different.

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