ICT staff

Computer systems, maintained by ICT support staff, enable the EU institutions to carry out work which affects the lives of 500 million people in 27 EU countries.
Work with ICT products and processes in this challenging and multilingual environment may involve:

project and process management
monitoring and analysis
technical analysis and advice
Interservice coordination and consultation
telecommunications services
data processing centres
management and supervision of e-mail services, data and voice network services
web development
development of software for statistical data collection
IT security management.

Contract staff may also be employed to work in the IT and telecommunications field.

Qualifications (indicative)

You must have:

a good command of at least 2 European languages (one of which must be English, French or German)
a degree or postgraduate qualification in a information and communication techology, (or be graduating this year) for entry at Grade AD 5
several years’ relevant experience, to join us at a more senior level (Grade AD 7).

To join at Grade AST 3 (assistant) you must have:

a good command of at least 2 European languages (one of which must be English, French or German)
either
- post-secondary education and at least 3 years' professional experience, or
- secondary education and at least 6 years' professional experience

Requirements for contract staff may vary.

Selection procedure – permanent contracts

After you have applied online, we will invite you to take a multiple-choice test of your verbal, numerical and abstract reasoning and situational judgment. Candidates for assistant positions will also be tested on their professional skills in accuracy and precision and prioritising and organising.
If you pass, you will be invited to an assessment centre in Brussels [not in the case of contract staff – see Contract staff selection] where we can meet you and find out more about your skills in:

analysis and problem-solving
communication
delivery quality and results
learning and development skills
prioritising and organising
resilience
working with others
leadership (for AD-level positions only).

These will be assessed on the basis of case studies, group exercises, and structured interviews. Candidates for administrator positions will also have to make an oral presentation. Candidates for assistant positions will have an in-tray exercise.

More on the selection procedure:
Permanent contracts
Contract staff

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