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EU information service – Europe Direct

Questions about the EU? Europe Direct can help

I'm moving abroad in Europe – how do I get a residence permit? What are the rules on roaming charges? My flight's been cancelled - what are my rights? What EU grants can my organisation apply for? For the answers to all these questions and more, contact Europe Direct central information service.

If you're looking for advice or help in your neighbourhood, or for a local forum promoting dialogue and awareness about EU policies, contact your nearest local information centre.



00 800 6 7 8 9 10 11
– from anywhere in the EU
– 9.00-18.00 CET (weekdays)
– in any official EU language.


In your country

Visit, call or e-mail a Europe Direct centre near you for information or to attend local information events.



Answers in 3 working days (on average) – though more complex questions may take longer.


Online information

Get help to find specific information on the European Union website through a web chat in English, German or French (9.00–18.00 CET, weekdays).



General information enquiries

00 800 6 7 8 9 10 11 See details of service

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